Lost Airport Buildings

[danroman]

OK, I got everything back.  For me, with Avast, while reinstalling GSX, I had to turn off three functions:  web shield, network shield.  It was a major issue and I was still getting the danger/block message from Avast.  I just kept hitting retry and eventually it all went in.  Clumsy, but I have KORD back and GSX is working like a charm.   

Cheers, hope it works for you.

[nigelgrant]

Maybe the previous message of Dan Roman may give some clues.  I use ESET NOD32 antivirus, which is popular with simmers because of its low resource usage.  I have Windows7 64bit OS.

I went into my ESET log file, and since starting with the installation of GSX, every installation has a similar error message highlighted in red, under the threat column:

“a variant of Win32/Packed.EnigmaProtector.F potentially unwanted application”

[virtuali]

We sent samples of our executables to ESET more than a month ago, no reply so far.

Unfortunately, not all antivirus companies are the same, some of them are very fast removing false positives, some aren't, which is funny in this case, considering that ESET it's an Italian company, one would think they shouldn't have much trouble contacting us...

[danroman]

BTW, I got my paid version running and did a flight from KBUR to KSFO in a CRJ....   surprised and happy at the presence of GSX, even for a small jet....   You have done a remarkable job!

[DiBarkis]

For the folks who have no problem with GSX, I ask, "What anti-virus are you using?"   If you are using Avast, what settings do you have?

Also, is there anyone using microsoft security essentials? That's what I'm using, and GSX ain't working for me. If there's anyone, please what are your settings?

THanks

[virtuali]

Also, is there anyone using microsoft security essentials? That's what I'm using, and GSX ain't working for me. If there's anyone, please what are your settings?

This is what we use.

I normally exclude the whole FSX folder from scanning, but MSSE doesn't mistakenly flag our products as threats, even without *any* configuration, the only reason why I exclude the whole folder, is to speed up loading time.

[DiBarkis]

Also, is there anyone using microsoft security essentials? That's what I'm using, and GSX ain't working for me. If there's anyone, please what are your settings?

This is what we use.

I normally exclude the whole FSX folder from scanning, but MSSE doesn't mistakenly flag our products as threats, even without *any* configuration, the only reason why I exclude the whole folder, is to speed up loading time.

Exactly what I have done. I excluded the entire FSX folder, to speed up loading time too. I've never received any flags either.

[nigelgrant]

Umberto

I am not sure where I go from here, the lost buildings seems to be a problem for others as well as myself, and the couatl menu doesn’t appear to be showing up for lots as well. Are you working towards a resolution on this?

My five sceneries – Geneva, Zurich, Honolulu, Hawaii 1&2 were all working fine, until I installed GSX.  Now these five sceneries do not show airport buildings, whether GSX is installed or not – and I would like to get these back. 

It seems as though something in the GSX installation has messed things up.  I did not get any feedback from you on the couatl log entry – start-up seemed to stall at “bglmanx” - non ready yet, waiting; does that mean anything to you?

Where do you see the status of this issue at the present?

Nigel

[virtuali]

We believe it might be something related to the audio. Try to reinstall GSX, and then:

- Open the file at %APPDATA%\VIRTUALI\Couatladdons.ini with Notepad

look the section [gsx], there should be several parameters related to timings like refueling time, etc. after the last one, add the following:

Disable=1

And save the modified file back.

This will run all the latest Addon Manager/Couatl but with GSX DISABLED, which is the only plugin that try to use the audio card. If your sceneries will now run, it would then very likely your problem is caused by some issues with the audio on your system.

[nigelgrant]

We believe it might be something related to the audio. Try to reinstall GSX, and then:

- Open the file at %APPDATA%\VIRTUALI\Couatladdons.ini with Notepad

look the section [gsx], there should be several parameters related to timings like refueling time, etc. after the last one, add the following:

Disable=1

And save the modified file back.

This will run all the latest Addon Manager/Couatl but with GSX DISABLED, which is the only plugin that try to use the audio card. If your sceneries will now run, it would then very likely your problem is caused by some issues with the audio on your system.

Tried this but still no airport buildings or couatl menu. The file already had a disable=0 at the start of the GSX section and I made it disable=1

Nigel

[robbo747]

I have also lost the menu plus the airport buildings of my DSFT scenery.

I tried reinstalling the addon manager but it kept producing error messages when trying to replace exsisting files during the installation, such as

Deletefile failed: code 5
Access is denied

I have checked the file permissions, and they all show the correct permissions.

Rob

[virtuali]

I tried reinstalling the addon manager but it kept producing error messages when trying to replace exsisting files during the installation, such as

Deletefile failed: code 5
Access is denied

That error code means you tried to run the installer too quickly after FSX was still closing itself so, it locked some files for writing. A Windows reboot will fix it.

[DiBarkis]

I have also lost the menu plus the airport buildings of my DSFT scenery.

I tried reinstalling the addon manager but it kept producing error messages when trying to replace exsisting files during the installation, such as

Deletefile failed: code 5
Access is denied

I have checked the file permissions, and they all show the correct permissions.

Rob

You're getting that error code because the couatl process is still running even though you've closed FSX.To stop that error code, you need to open task manager and go to the 'processes' tab, then select the 'couatl.exe 32*' and click on end process. Then you can retry the installation

[DiBarkis]

I tried reinstalling the addon manager but it kept producing error messages when trying to replace exsisting files during the installation, such as

Deletefile failed: code 5
Access is denied

That error code means you tried to run the installer too quickly after FSX was still closing itself so, it locked some files for writing. A Windows reboot will fix it.

For some reason, the couatl installed by either the new addon manager or the gsx never stops running until you close it with task manager or you log off windows and log back on/reboot. but that doesn't happen with any  of the FSDT airports

[robbo747]

I have reinstalled the addon manager once I followed the above instructions to ctop the Courtl process.  I now have the Courtl menu back and the GSX services.

Thanks

Rob