Author Topic: Strange pole at the latest Zurich build  (Read 29273 times)

cmpbllsjc

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Strange pole at the latest Zurich build
« on: August 02, 2011, 10:50:17 am »
Umberto,

I installed the newest version the other day and hadn't had a chance to post this yet but I have noticed a pole comming out of the main terminal when I first load a flight at LSZH. A few observations from the pole so far.

1. The pole shows when a flight first loads
2. The pole shows when arriving to the airport from another location.
3. The pole will disappear if I slew over to and almost on top of it.
4. Once I get the pole to disappear by slewing to it, it wont reappear until after I leave the airports scenery radius and them return.
5. The pole doesn't seem related to autogen spikes or graphic corruption

I have also tried diffrerent levels of autogen and scenery complexity, AI, no AI, etc., but the pole always remains until I slew to it to make it disappear. I am getting excellent performance at the airport and have no other issues at it or any of the other FSDT airports. I also never had the pole until installing this new version and am wondering if it has something to do with the retractible sun shade since its comming from the same terminal.

Below are some pic of the mystery pole.

Regards


Flyingnut

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Marty
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virtuali

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Re: Strange pole at the latest Zurich build
« Reply #2 on: August 02, 2011, 02:12:16 pm »
As you can see, we already had another thread about this, and I couldn't reproduce it in any way.

It's surely related to the fact the sunshades are now a separate and animated entity, but I really can't see how this could be a problem, other than being a video driver bug.

The strange thing is that just *one* sunshade is wrongly placed and rotated up, but there are several of them, all made in the same way.

Even if the object involved is different, it's possible it's the same problem seen here:

http://www.fsdreamteam.com/forum/index.php?topic=4192.0

Which was fixed by rebuilding the FSX.CFG file, so it was a problem with an applied tweak.

cmpbllsjc

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Re: Strange pole at the latest Zurich build
« Reply #3 on: August 02, 2011, 08:44:29 pm »
I figured it probably had to do with the sun shade since the prior version didn't do that.

In the mean time I tried rebuilding my FSX.cfg just to make sure it wasn't something to do with any tweaks entered, but even with a default FSX.cfg the pole still appeared when the scenery loaded. I suppose it could be a driver issue, although I don't notice any anomalies anywhere else in the sim and i've been using the same drivers for a few years now.

Anyways, it's not that big of a deal since I dont fly to that airport all that often and I can get rid of the pole by slewing to it. I'll just sit tight and perhaps at some point one of your staff will be able to recreate it and/or solve it. I still have the installer for the last build prior to this one so I suppose I could always revert back to the older version if I needed to.

Regards

cmpbllsjc

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Re: Strange pole at the latest Zurich build
« Reply #4 on: August 08, 2011, 12:39:37 pm »
Umberto,

I wanted to check back with you. I uninstalled my video drivers (nVidia) and used the driver cleaner, then resinstalled and setup to the same as before similar to the settings used by NickN and PMDG's nVidia guide.

Anwyway, with a fresh cfg and new driver install, I am still getting the pole. I know that you or the team has been unable to make this happen on your systems, but I was wondering if it's still something that you might try to find a solution to in the future by changing something?

Let me ask this as well, since it seems to be related to the sun shades, is there a .bgl or something I can disable to get rid of or turn off the sunshade to see if it fixes it. To be honest the sun shade is cool, but nothing that I will ever use since I normally just arrive, taxi to my gate, shut down and call it quits or getready to fly somewhere else. I can live without the sun shade if it will get rid of the pole.

Thanks

virtuali

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Re: Strange pole at the latest Zurich build
« Reply #5 on: August 08, 2011, 12:44:19 pm »
I'm sorry but, there's nothing strange or wrong in that object that we can "fix" from our side. It's not a single object, there are several and they are exactly identical so, fact you only see *one* pole, clearly indicates it's a video driver bug, or an FSX bug, or an FSX setting that triggers a video driver bug.

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resinstalled and setup to the same as before similar to the settings used by NickN and PMDG's nVidia guide.

Have you tried JUST cleaning and reinstalling drivers, and leave EVERYTHING default ? This means both the drivers settings to their defaults, and a brand new FSX.CFG

cmpbllsjc

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Re: Strange pole at the latest Zurich build
« Reply #6 on: August 08, 2011, 01:10:09 pm »
Have you tried JUST cleaning and reinstalling drivers, and leave EVERYTHING default ? This means both the drivers settings to their defaults, and a brand new FSX.CFG

What I did was uninstall the drivers, run the driver sweaper, reinstall the driver, setup the profile in nHancer, build new fsx.cfg then test. However, I had applied the AA and AF in nHancer prior to testing, so nHancer wasn't completely default, but my FSX UI settings were. After it build the new cfg I load a flight at Zurich and saw the pole.

Not sure what else I could try. Maybe just a thing or bug with Nvida since a few people have saw the same pole and someone else recently mentioned it in the promo forum.

Understandably its hard to fix something you cant reproduce on your end, but I though I would ask anyway since you couldn't reproduce the KDFW ground texture problems I was having back when KDFW launched, but you guys found a solution anyways.

virtuali

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Re: Strange pole at the latest Zurich build
« Reply #7 on: August 08, 2011, 01:30:53 pm »
Understandably its hard to fix something you cant reproduce on your end, but I though I would ask anyway since you couldn't reproduce the KDFW ground texture problems I was having back when KDFW launched, but you guys found a solution anyways.

That problem was entirely different, because even if we can't reproduce it, it was possible to identify the problem, which was caused by *other* addons saturating Simconnect with commands, so we could find another solution by bypassing Simconnect.

In this case, Simconnect is not involved, and I don't think other addons are interfering (maybe not directly, just taking too much video memory, which can be corrupted), it's most likely a video driver bug we don't have much control on it.

It's not as easy as to just remove the object from disk, because this will introduce stuttering, since this is what happens when an non-existing object is being created.

Flyingnut

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Re: Strange pole at the latest Zurich build
« Reply #8 on: August 08, 2011, 02:06:05 pm »
I fly a lot with the Zürich scenery, so this weekend I use the scenery for my test flight of the new PMDG 737NGX.  I never once had the pole issue show itself in all the local flights with the NGX.  I have an Nvida 460 with drivers from last October.
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cmpbllsjc

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Re: Strange pole at the latest Zurich build
« Reply #9 on: August 08, 2011, 09:01:08 pm »
Understandably its hard to fix something you cant reproduce on your end, but I though I would ask anyway since you couldn't reproduce the KDFW ground texture problems I was having back when KDFW launched, but you guys found a solution anyways.

That problem was entirely different, because even if we can't reproduce it, it was possible to identify the problem, which was caused by *other* addons saturating Simconnect with commands, so we could find another solution by bypassing Simconnect.

In this case, Simconnect is not involved, and I don't think other addons are interfering (maybe not directly, just taking too much video memory, which can be corrupted), it's most likely a video driver bug we don't have much control on it.

It's not as easy as to just remove the object from disk, because this will introduce stuttering, since this is what happens when an non-existing object is being created.

Ok, I understand that.

If for some reason I decided to revert back to my old version can I simply just unistall version 2.0 and then run the old installer to put it back? Or, since I made a backup of my last version (scenery/texture folders) can I just remove the 2.0 scenery/texture folders and replace them with the older one?

If I have to actually uninstall 2.0 and run the older installer V.1.3.2.0 and the update to it v.1.5.1.0, do I need to download and install the addon manager again?

Thanks for the help.



I fly a lot with the Zürich scenery, so this weekend I use the scenery for my test flight of the new PMDG 737NGX.  I never once had the pole issue show itself in all the local flights with the NGX.  I have an Nvida 460 with drivers from last October.

Yes it weird that I should have that problem. I run a very clean system, tweaked and setup by FS-GS, not a lot of misc addons beside a/c and scenery, plus just rebuilt the cfg and reinstalled drivers. That's the hard part about this hobby with everyone running either XP, Vista, or Win7 and/or 32 bit or 64 versions, ATI or nVidia cards, plus hundred or thousands of possible combinations of drivers mixed with OS'es, it hard to believe that anything works, lol.

I pretty much have no issues with any FSDT, FlyTampa, or any other sceneries I own when it comes to graphic anomalies, but every now and then something like this will pop up.

virtuali

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Re: Strange pole at the latest Zurich build
« Reply #10 on: August 08, 2011, 09:17:00 pm »
If for some reason I decided to revert back to my old version can I simply just unistall version 2.0 and then run the old installer to put it back? Or, since I made a backup of my last version (scenery/texture folders) can I just remove the 2.0 scenery/texture folders and replace them with the older one?

Not so easy, it might work, but you probably have to install offline, without the network. However, anything you'll install on top of it, will make stop to work, unless you always install without the network. Really not suggested...

cmpbllsjc

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Re: Strange pole at the latest Zurich build
« Reply #11 on: August 08, 2011, 09:31:10 pm »
If for some reason I decided to revert back to my old version can I simply just unistall version 2.0 and then run the old installer to put it back? Or, since I made a backup of my last version (scenery/texture folders) can I just remove the 2.0 scenery/texture folders and replace them with the older one?

Not so easy, it might work, but you probably have to install offline, without the network. However, anything you'll install on top of it, will make stop to work, unless you always install without the network. Really not suggested...

How do you go about installing offline? I have never noticed an option for that.

So just to be clear, if I put the older version back using the installer then when KLAX comes out, Zurich might stop working? What would have happened if I had never upgraded to the version 2.0 of Zurich? I though that just running the older installer, then installing the most recent version of Addon Manager would pretty much put me back to the way I was prior to the 2.0 update.


virtuali

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Re: Strange pole at the latest Zurich build
« Reply #12 on: August 09, 2011, 01:38:40 am »
How do you go about installing offline? I have never noticed an option for that.

Just disconnect the network.

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if I put the older version back using the installer then when KLAX comes out, Zurich might stop working?

Yes, most likely.

Quote
What would have happened if I had never upgraded to the version 2.0 of Zurich?

The same, the 2.0 update is basically mandatory, at least when the next FSDT product will come out.

I'm sorry, but this is really the wrong approach to the problem, you should try to fix your video issue, because that visible pole might be a symptom of a larger problem, for example graphic memory exhaustion or corruption.

cmpbllsjc

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Re: Strange pole at the latest Zurich build
« Reply #13 on: August 09, 2011, 06:40:47 am »
The same, the 2.0 update is basically mandatory, at least when the next FSDT product will come out.

I'm sorry, but this is really the wrong approach to the problem, you should try to fix your video issue, because that visible pole might be a symptom of a larger problem, for example graphic memory exhaustion or corruption.

Ok, I will just stick to the new version then. I dont want to monkey around with it too much especially if it will basically be required anyway in the future.

As for the driver issue it's a really tough one to nail down. I would have though a reinstall and fresh cfg would have taken care of it, but it still remains. The only other thing I might try is flushing the shader cache and letting FSX build a new set. Not that it would likely make a difference, but you never know. On ram or graphic exhaustion that's probably less likely because I have tried it with just the ultra light and no AI, frames were locked at 30, no panning issues or redrawing of textures. I do notice that one of the hangers toward what I think off memory is on the south end of the airport has a black texture that keeps showing until I get closer to the hanger then it changes to white. Perhaps that is part of the same issue? I can post a screen of it if your interested. Perhaps I might also try uninstalling and reinstalling just to make sure that it wasn't an install problem, although I dont run any security on this machine, you never know if something else went wrong.

Kato

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Re: Strange pole at the latest Zurich build
« Reply #14 on: October 20, 2011, 02:10:49 pm »
maybe it's not professionell, i have the same problem with LSZH,

but when i looked with my Firefox the pictures with the strange pole, i can see the large pole !
when i enlarged the thumbnails it's gone ? why is it ?

Kato