General Category > General Discussion
FsDreamTeam introduces user controlled Deactivation
virtuali:
The 25007 code means there WAS an hardware change. Maybe you haven't done it yourself, but something in your system changed and reported a new hardware id for some items.
It's possible this might be caused by buggy drivers, possibly ide or sata drivers, bios acpi drivers, a bios reflash, etc. it doesn't happen under normal conditions.
However, even if you get that message and reactivate, it's not necessarily mean it will *consume* one of your activations, because the system might still recognize it as a minor update so, it's never a problem, usually.
It's absolutely normal you would get a prompt to reactivate Cloud9 products you have uninstalled. When you uninstall, your Serial Number is NOT removed from the registry, and rightly so because if it was, you would then have to reactivate every time you want to uninstall/reinstall a scenery, perhaps just for test reasons.
If you want to really uninstall and remove the Serial in the registry too, that's precisely what the deactivate function does: it will remove your Serial Number and its activation from the registry so, on top of reclaiming one activation for further use, it will not prompt to reactivate a product you removed, in case an hardware change is detected.
tompie:
Thanks Umberto. However still sounds strange to me that my PC does things I am not aware of or even have no influence on.
I'll try and solve the issue.
Tompie
HGT:
OK....Great. I just saw this. I've been going batty trying to get my scenery's ReActivated after having gone thru numerous uninstalls, re-installs. Had no idea that there was a limit to activations. I kept my licences, assuming that anytime I need them to activate on an updated system, or after reinstalling due to crashes... I would have it. Paid for it and not using on any other systems. Always, just installed on one system at a time. So, I'm not quite sure why you limit the number of activations in the first place once we've purchased the product. However, now (7 years ago!) you offer a round about fix. OK. But, this is not working for me because I can't get my sceneries to reactivate at all now.
Please help!
virtuali:
--- Quote from: HGT on October 16, 2018, 05:20:34 pm ---Had no idea that there was a limit to activations. I kept my licences, assuming that anytime I need them to activate on an updated system, or after reinstalling due to crashes... I would have it.
--- End quote ---
http://www.fsdreamteam.com/faq.html
--- Quote ---It's true I'm not free to change hardware by using this purchasing system?
We chose to offer a very liberal licensing policy regarding activations: there are 6 activations available per order, coupled with auto-reclaim every 90 days. This means, in general, that you can change your hardware up to 6 times in a 90 days period, without running into activation issues.
--- End quote ---
--- Quote ---So, I'm not quite sure why you limit the number of activations in the first place once we've purchased the product
--- End quote ---
For the obvious reason of preventing sharing the serial number with the whole world. Each and every software out there has some kind of activation limit. The difference is, many of them don't even advertise it clearly, like we do.
--- Quote ---However, now (7 years ago!) you offer a round about fix.
--- End quote ---
Exactly, the ability to Deactivate was added 7 years ago...
--- Quote ---But, this is not working for me because I can't get my sceneries to reactivate at all now.
--- End quote ---
That's because you never used the Deactivate function before reinstalling. Yes, the one available since 2011...Of course, for any issues related to orders, you should not use the forum, and use the support email instead, which is listed both in your purchase receipt and in the "Contact us" page of this site.
skyymann:
Hi Umberto,
I have a old Dead email associated with most of the scenery I have purchased from you. I need to change it so I can download them again. I just did a complete clean install of windows and P3D. Can you help?
Scott
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