Author Topic: KIAH Will not install  (Read 1509 times)

devereiii

  • Newbie
  • *
  • Posts: 6
KIAH Will not install
« on: June 08, 2023, 05:48:15 pm »
I just bought KIAH, activated it successfully through the Universal Installer, but when I hit the install button, it acts like it's downloading the files, I can see the KIAH .zip file in my TEMP folder, but it doesn't get installed. I have the Addon Manager at: D:\Program Files (x86)\Addon Manager and it is excluded from Windows Defender... I even tried uninstalling the Universal Installer, rebooting, and re-installed it from the most current version on Simmarket with no luck.

Any ideas on where I go from here?

EDIT:: I also just tried running the Universal Installer as Administrator (even though I am already) and that didn't do anything either...

thanks!
« Last Edit: June 08, 2023, 06:07:30 pm by devereiii »
Robert

devereiii

  • Newbie
  • *
  • Posts: 6
Re: KIAH Will not install
« Reply #1 on: June 08, 2023, 07:35:18 pm »
I just bought KEYW and that installed fine through the Universal Installer.. Then I tried to install KIAH once more right after that - AND IT INSTALLED.

Something must've been fixed with the download server methinks.  ;)
Robert

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 50461
    • VIRTUALI Sagl
Re: KIAH Will not install
« Reply #2 on: June 08, 2023, 09:28:29 pm »
Something must've been fixed with the download server methinks.  ;)

Yes, sorry, we had an issue with the updated KIAH, a file was missing on the server, now it's fine.

Sadalachibia

  • Newbie
  • *
  • Posts: 3
Re: KIAH Will not install
« Reply #3 on: September 06, 2023, 04:47:09 am »
I have this same issue, but it's still not working for me. I can update and reinstall GSXpro but KIAH won't install. Any suggestions?

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 50461
    • VIRTUALI Sagl
Re: KIAH Will not install
« Reply #4 on: September 06, 2023, 11:25:20 am »
Please clarify exactly which error message, if any, you see.

Sadalachibia

  • Newbie
  • *
  • Posts: 3
Re: KIAH Will not install
« Reply #5 on: September 08, 2023, 01:43:29 am »


This video shows what happens when I click the install button. I am using Microsoft Flight Simulator 2020, running on Window 11.

There is an attached image of the folder I believe the install should go to and it is empty.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 50461
    • VIRTUALI Sagl
Re: KIAH Will not install
« Reply #6 on: September 11, 2023, 02:36:43 pm »
It's possible your downloaded files for KIAH has been corrupted, or you just got a bad download.

- Remove this folder:

%APPDATA%\Virtuali\PackagesCache

This will force a new download.

Sadalachibia

  • Newbie
  • *
  • Posts: 3
Re: KIAH Will not install
« Reply #7 on: September 16, 2023, 01:06:18 am »
Thank you so much. Deleting the %AppData%\Virtuali\PackagesCache folder fixed the issue.