GSX bundle error report

[TheCaptain3618]

Hello there,

I'd like to report an issue with GSX not working. Logs are attached below.

[virtuali]

The error line in your log:

Airport cache not valid: got error CreateFile failed: The process cannot access the file because it is being used by another process: "C:\ProgramData\Virtuali/Couatl/prepar3dv4\files.bin" (system:32), accessing "C:\ProgramData\Virtuali/Couatl/prepar3dv4\files.bin"

Seems to indicate either of the following:

- You started the sim too quickly after having closed it, not allowing enough time for the couatl .exe to close, so maybe there's another copy running in the background.

- Your antivirus is blocking access to the airport cache folder. Add the whole Addon Manager folder to the Antivirus EXCLUSIONS and run the FSDT Live Update again

- Your user might have permission issues on that folder. Restart Windows, and manually remove this folder:

"C:\ProgramData\Virtuali

then REINSTALL GSX, which should reset the file permissions correctly.

[TheCaptain3618]

Solutions found:

- You started the sim too quickly after having closed it, not allowing enough time for the couatl .exe to close, so maybe there's another copy running in the background. *fixed by closing P3D and the couatl .exe* (the most likely bug - fix it by adding an warning if there is an existing program named couatl .exe running)

- Your antivirus is blocking access to the airport cache folder. Add the whole Addon Manager folder to the Antivirus EXCLUSIONS and run the FSDT Live Update again *already fixed and solved by completely disabling antivirus* (not present or common)

- Your user might have permission issues on that folder. Restart Windows, and manually remove this folder:

"C:\ProgramData\Virtuali

then REINSTALL GSX, which should reset the file permissions correctly. *fixed and solved* (rare or uncommon)