Author Topic: Couatl engine hasn't started - How to report a problem  (Read 140144 times)

hari

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Re: Couatl engine hasn't started - How to report a problem
« Reply #540 on: December 05, 2024, 06:38:34 pm »
A little help please!
here is the log file.
12/5/2024 12:16:47 PM: Couatl64_boot Log started
12/5/2024 12:16:47 PM: Working folder set to C:\Program Files (x86)\Addon Manager\couatl64 according to FSDT registry root key
12/5/2024 12:16:47 PM: Thread "couatl64_MSFS2024.exe"  added to monitoring
12/5/2024 12:16:47 PM: Starting couatl64_MSFS2024.exe
12/5/2024 12:16:47 PM: EXCEPTION The file or directory is corrupted and unreadable

What steps should i take to correct this?
 Thanks !. I love GSX PRO and want it to work in MSFs2024

virtuali

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Re: Couatl engine hasn't started - How to report a problem
« Reply #541 on: December 07, 2024, 02:10:05 pm »
Clearly antivirus issue. Configure it to add the whole Addon Manager folder to the antivirus Exclusion, then run the FSDT Live Update again.

hari

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Re: Couatl engine hasn't started - How to report a problem
« Reply #542 on: December 07, 2024, 03:36:57 pm »
I have added the  whole 'Add on Manager " folder to the exception list in  TrendMicro antivirus software and rerun the FSDT Live updater.
 However lady luck is not with me today :'( here is the log file
12/7/2024 9:15:34 AM: Couatl64_boot Log started
12/7/2024 9:15:34 AM: Working folder set to C:\Program Files (x86)\Addon Manager\couatl64 according to FSDT registry root key
12/7/2024 9:15:34 AM: Thread "couatl64_MSFS2024.exe"  added to monitoring
12/7/2024 9:15:34 AM: Starting couatl64_MSFS2024.exe
12/7/2024 9:15:34 AM: EXCEPTION The file or directory is corrupted and unreadable
12/7/2024 9:15:35 AM: Waiting to connect to Couatl64 shared memory
 What else can i try?
 hari

virtuali

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Re: Couatl engine hasn't started - How to report a problem
« Reply #543 on: December 07, 2024, 09:16:33 pm »
I have added the  whole 'Add on Manager " folder to the exception list in  TrendMicro antivirus software and rerun the FSDT Live updater.

Trend Micro is probably the worse offender when False positives are concerned, we keep reporting this bug to them every month or so, they fix it and the next update they break it again. Try after restarting Windows.

Roary

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Re: Couatl engine hasn't started - How to report a problem
« Reply #544 on: January 12, 2025, 03:23:23 pm »
Hi,

I can't get GSX to open - even if I restart couatl numerous times

zip file attached

Please can you help ?

Thanks
Martin Littlemore

virtuali

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Re: Couatl engine hasn't started - How to report a problem
« Reply #545 on: January 14, 2025, 09:34:11 am »
I can't get GSX to open - even if I restart couatl numerous times

According to your log, your MSFS 2024 installation has a problem. Have you maybe moved the Community folder in the wrong way, manually instead of using the Library settings ?

soulmoh

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Re: Couatl engine hasn't started - How to report a problem
« Reply #546 on: January 17, 2025, 09:36:44 pm »
hello gsx coualt engine is not starting , any suggestions to help me out

virtuali

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Re: Couatl engine hasn't started - How to report a problem
« Reply #547 on: January 18, 2025, 02:41:24 pm »
hello gsx coualt engine is not starting , any suggestions to help me out

GSX Manual, starting at Page 95. If all these suggestions fails, follow the first post in this thread, and provide your log.