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Author Topic: Vancouver V2 for MSFS released  (Read 2676 times)
Er!k
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Posts: 122



« Reply #15 on: October 16, 2020, 04:01:03 PM »

I also did not receive a discount coupon. Sent a mail to Support in order to assist

@Whisper I would not mention your fully order details in here Wink
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virtuali
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« Reply #16 on: October 16, 2020, 04:13:12 PM »

We have many thousands of emails still to send, their are sent from the activation server, and they don't send emails too fast, otherwise they might be flagged as spam. It will take several hours more for all emails to be sent.

If you still haven't received it in the next 24 hours ( or if the email you bought CYVR from is no longer valid ), then yes, you can contact support.
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flyblueskies
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Posts: 14


« Reply #17 on: October 16, 2020, 05:00:51 PM »

I purchased from PCAviator.com...will I also be able to get the discount?

Sorry, no. The discount is only available for FSDT or Simmarket users, it's just too complex to trace other retailers databases, which they don't always share. We think even with not discount, the price is quite attractive.

No problem. I'll probably purchase from Simmarket as emails from FSDT, for whatever reason, do not always get through. I like the idea that Simmarket automatically applies the discount if appropriate.

Thanks for all the excellent scenery and hard work.
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ffm777
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Posts: 9


« Reply #18 on: October 16, 2020, 05:05:41 PM »

I purchased CYVR directly from this website through esellerate, but have not received any email with "special instructions" to receive discounted version yet.  Received an email notification of this forum topic only.

Exactly the same here. Would appreciate a feedback how to get the discount. Thanks!
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dbw
Newbie
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Posts: 29


« Reply #19 on: October 16, 2020, 05:23:13 PM »

Greetings.
Received the past customer (2013) discount with thanks. The email on how to access it was straight forward.
This scenery (CYVR) is very good.
Cheers,
Dave
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yancovitch
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Posts: 40



« Reply #20 on: October 16, 2020, 06:00:54 PM »

hello, did you upgrade the cyvr for fsx at the same time?....available to purchase?
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Mooze
Newbie
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Posts: 26


« Reply #21 on: October 16, 2020, 07:01:11 PM »

I have purchased YVR scenery this morning, it does really look good great job, which is disappointing is that it does not reflect the extension made on the runway 26L which have been operational for few years now, any plan to have that updated any time soon?.

Thanks!
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Dave_YVR
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« Reply #22 on: October 16, 2020, 07:43:16 PM »

disappointing is that it does not reflect the extension made on the runway 26L which have been operational for few years now, any plan to have that updated any time soon?.


 Agreed 100%, while the extension doesn't get used very often, it has been there since mid 2017 and should be part of the scenery.
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judeb
Newbie
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Posts: 2


« Reply #23 on: October 16, 2020, 07:56:19 PM »

Still no email on how to get discount code - I got notification that it was being released this morning.  Thank you
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cousins100
Newbie
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Posts: 1


« Reply #24 on: October 16, 2020, 10:06:57 PM »

Want to try out the scenery but no email with the discount as yet. Got the email notification of the release though. Purchased from FSdreamteam website in 2019.
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razalom
Newbie
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Posts: 7


« Reply #25 on: October 17, 2020, 01:30:29 AM »

Downloaded and installed but I am a little confused if it installed correctly. It didnt go in to the Community folder as most addons have and when checking the installed addons within the game it doesnt show. Probably missing something obvious though.
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bszuch
Newbie
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Posts: 1


« Reply #26 on: October 17, 2020, 01:52:44 AM »

I like many received a notification email this morning of the software's release, but the email that we need to incorporate our discount is nowhere to be found.  May I suggest that in the future, the discount is simply tied to our account and login at the time of purchase.  I would assume that FSDT has the needed information of who purchased what product (hence the email I received this morning).   I've never had this situation that I'm ready to purchase a product, and I'm waiting on an email before I can complete the transaction. Sent an email earlier to virtuali but have received no reply (szuch@wowway.com) .  This just seems really awkward and inefficient.

Thanks for the great products,  wish it was easier to obtain them....
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scotth6
Newbie
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Posts: 25


« Reply #27 on: October 17, 2020, 06:11:14 AM »

Received my email for the upgrade discount 1 hour ago.  Found it in the spam folder!

Thanks for the upgrade and for releasing the airport for MSFS.  I have been using CYVR recently in P3DV4, and love it.
« Last Edit: October 17, 2020, 06:22:15 AM by scotth6 » Logged
Whisper
Newbie
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Posts: 5


« Reply #28 on: October 17, 2020, 04:03:07 PM »

Hi,
more than 24h now, still no mail, nothing in spamfolder.
bought the Airport in 2013 directly from the fsdt store
« Last Edit: October 19, 2020, 03:08:35 PM by virtuali » Logged
virtuali
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« Reply #29 on: October 19, 2020, 03:10:33 PM »

As I've said already:

We have many thousands of emails still to send, their are sent from the activation server, and they don't send emails too fast, otherwise they might be flagged as spam. It will take several hours more for all emails to be sent.

If you still haven't received it in the next 24 hours ( or if the email you bought CYVR from is no longer valid ), then yes, you can contact support BY EMAIL.

Please don't post on the forum, use only email. If the original email you used to purchase CYVR is no longer valid, please include:

- your old email

- the new email you want it to change it into

- If you bought CYVR from a retailer OTHER than FSDT or Simmarket, then add your purchase receipt OR you activation key to the email as well.
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