Author Topic: gsx after course update  (Read 1530 times)

Nir12

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gsx after course update
« on: September 25, 2020, 11:53:09 am »
Hello, I installed gsx the latest version released two days ago,

After installation I get error: KERNELBASE.dll

The simulator is loaded and then it shuts down and that's what appears, I would love to help thank you very much!

virtuali

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Re: gsx after course update
« Reply #1 on: September 25, 2020, 12:50:34 pm »
You don't say which simulator you are referring to.

Nir12

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Re: gsx after course update
« Reply #2 on: September 25, 2020, 01:05:16 pm »
You don't say which simulator you are referring to.


Right how I did not notice, I'm sorry 😅


This is a Prepar3D v5 simulator 5.0.31.35253

Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566
Faulting module name: KERNELBASE.dll, version: 10.0.19041.488, time stamp: 0x5b4a3325
Exception code: 0xc0020001
Fault offset: 0x0000000000023e49
Faulting process ID: 0x2c0c
Faulting application start time: 0x01d6932587916e5b
Faulting application path: D:\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 8dafd153-6b57-4f6f-8091-4b19a34ec7c9
Faulting package full name:
Faulting package-relative application ID:


Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566
Faulting module name: KERNELBASE.dll, version: 10.0.19041.488, time stamp: 0x5b4a3325
Exception code: 0xc0020001
Fault offset: 0x0000000000023e49
Faulting process ID: 0x21a4
Faulting application start time: 0x01d6932539c93409
Faulting application path: D:\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 0a19964a-d725-496a-a126-7d55af8311b3
Faulting package full name:
Faulting package-relative application ID:
« Last Edit: September 25, 2020, 01:06:56 pm by Nir12 »

virtuali

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Re: gsx after course update
« Reply #3 on: September 25, 2020, 01:19:06 pm »
Nothing in your log seems to indicate the problem is caused by GSX.

As usual, be sure you have added the whole Addon Manager folder to the antivirus Exclusions, then run the FSDT Live update again.