Author Topic: "MS Flight Simulator not found" on install **SOLVED**  (Read 3929 times)

vrouleau

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"MS Flight Simulator not found" on install **SOLVED**
« on: September 11, 2020, 12:58:32 pm »
Hi,

I started the install, got past the "Select Destination Location" statting the it will install along with FSDT Live Update. Then this shows up (attachament). MSFS is installed.

Thanks
Vincent
« Last Edit: September 11, 2020, 02:11:08 pm by virtuali »

virtuali

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Re: "MS Flight Simulator not found" on install
« Reply #1 on: September 11, 2020, 01:03:33 pm »
The installer will surely find the Community folder, even if it's not on the default location. Could you please check the last line of this file ?

%LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\UserCfg.OPT ( if your MSFS is the MS Store version )

%APPDATA%\Microsoft.FlightSimulator\LocalCache\UserCfg.OPT ( if your MSFS is the Steam version )

The last line should contain a line that says:

InstalledPackagesPath

Then a path, which should match the location of your Community folder. Could you please post this line ?

virtuali

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Re: "MS Flight Simulator not found" on install
« Reply #2 on: September 11, 2020, 01:13:11 pm »
You can also try to enable the installation diagnostic log, this way:

- Open a Command prompt in the location the installer, usually your Downloads folder

- Type the following:

kordv2_msfs_setup.exe /log=log.txt

- Go to the point where you see the error, then exit the installer

- Check a file named LOG.TXT that should have been created in the same folder as the installer.

- ZIP this file and Attach it to a post, so I can have a look at it.

vrouleau

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Re: "MS Flight Simulator not found" on install
« Reply #3 on: September 11, 2020, 01:18:29 pm »
Lastline of UserCfg.OPT:

InstalledPackagesPath "C:\Users\vince\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages"

and that path is correct.

log.txt:
2020-09-11 07:16:16.027   Log opened. (Time zone: UTC-04:00)
2020-09-11 07:16:16.027   Setup version: Inno Setup version 6.0.5 (u)
2020-09-11 07:16:16.027   Original Setup EXE: C:\Users\vince\Downloads\kordv2_msfs_setup.exe
2020-09-11 07:16:16.027   Setup command line: /SL5="$C0726,419498926,892416,C:\Users\vince\Downloads\kordv2_msfs_setup.exe" /SPAWNWND=$E0B70 /NOTIFYWND=$6206AC /log=log.txt
2020-09-11 07:16:16.027   Windows version: 10.0.19041  (NT platform: Yes)
2020-09-11 07:16:16.027   64-bit Windows: Yes
2020-09-11 07:16:16.027   Processor architecture: x64
2020-09-11 07:16:16.027   User privileges: Administrative
2020-09-11 07:16:16.030   Administrative install mode: Yes
2020-09-11 07:16:16.030   Install mode root key: HKEY_LOCAL_MACHINE
2020-09-11 07:16:16.030   64-bit install mode: No
2020-09-11 07:16:16.033   Created temporary directory: C:\Users\vince\AppData\Local\Temp\is-SHH0D.tmp
2020-09-11 07:16:17.600   Previous FSDT root set in the registry at: C:\Program Files (x86)\Addon Manager
2020-09-11 07:16:18.556   
2020-09-11 07:16:18.556   MS Flight Simulator not found, the installation cannot continue
2020-09-11 07:16:18.559   PrepareToInstall failed: MS Flight Simulator not found, the installation cannot continue
2020-09-11 07:16:18.559   Need to restart Windows? No
2020-09-11 07:16:21.339   Deinitializing Setup.
2020-09-11 07:16:21.349   Log closed.

virtuali

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Re: "MS Flight Simulator not found" on install
« Reply #4 on: September 11, 2020, 01:24:44 pm »
I'm sorry, but I need additional logging lines, since it seems there's some kind of problem accessing your UserCfg.opt file. Would you like to start a remote assistance session with Teamviewer ? Send me a private Message if it's ok for you.

virtuali

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Re: "MS Flight Simulator not found" on install **SOLVED**
« Reply #5 on: September 11, 2020, 02:12:38 pm »
The problem was solved during our TM session. If anybody else is having this problem, please try downloading again from the link in the purchase receipt, since we updated the installer on Digital River.