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Author Topic: MSFS 2020 KORD upgrade  (Read 1723 times)
flyblueskies
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Posts: 13


« Reply #15 on: September 24, 2020, 10:51:14 PM »

Hello Umberto,

I purchased KORD V2 for P3D directly from your store in November 2019. I have not received an email with the upgrade offer as of today. I have checked my SPAM and junk mail folder and it is not there either.

It would be great to receive it as my e-mail has not changed since November 2019.

Kind Regards,

Jeff B.
« Last Edit: September 25, 2020, 12:16:49 AM by flyblueskies » Logged
SWVA4592
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Posts: 7


« Reply #16 on: September 25, 2020, 12:43:08 AM »

Hello again.

I see others have run into the same issue.  Is there another way we can tackle this?

Thanks,

Michael
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virtuali
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« Reply #17 on: September 25, 2020, 12:57:20 PM »

As already explained in other threads in the forum:

- all emails for previous purchasers of KORD V2 in P3D has been sent, of course on the email address you used when purchasing it. If that email doesn't work anymore, you should contact support asking to change that email into one that works.

- the email might have ended in the spam folder, so check this

- the email might have been mistakenly filtered by your ISP even before it reached your spam folder

In all these cases, you must contact support, sending an email from an email address that surely work, so we can *reply* to it with the upgrade offer email, since this usually works and doesn't ( usually ) mistakenly flagged as spam.
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SWVA4592
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Posts: 7


« Reply #18 on: September 26, 2020, 06:07:06 PM »

Thank you, Umberto.

Will do.
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cyclone1
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Posts: 1


« Reply #19 on: October 02, 2020, 10:00:41 AM »

Hello Umberto,

I am trying also to find the email that was sent regarding coupon/discount code to upgrade to KORD for MSFS. I have checked SPAM and nothing, can it be sent again? I have purchase KORD all the way through V2 I might need some to purchase for MSFS.
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