Jetway with wrong label

[mwyatt]

Good morning, I have a slight problem, I am sure you know the answer.
Win10, P3D v4.5, GSX and GSX2.
Scenery in question is Canary Islands, Tenerife South by Digital Designs.
All default jetways removed, and SODE jetways installed, they all work correctly.
Now the problem, which ever stand I go to, the jetway "label" is F2, as per attached first picture, this happens at any stand, always F2.
The Sim then pauses, after 2 minutes the correct "label" is displayed, in this case F5, as in the second picture.
I have altered something somewhere, but I do not know what or where !
Can you suggest a fix for me please.
Best regards, Martin.

[DVA12924]

Your screenshots show F2 and then F5

[Andreasmb]

@dva12924 quote Your screenshots show F2 and then F5unquote

I understand that the 2nd photo was shot after the two minutes period as it was written by the opener.....

Andreas

[mwyatt]

Hi DVA12924 and Andreasmb,
I am "parked" at Stand 5, Tenerife South.
The 1st picture is immediately after loading the scenario.
The 2nd picture is 2 minutes later, after the "pause" that happens without any input from me.
I cannot find where the number 2 comes from, there are no other files refering to Tenerife South.
Any help welcome, because I cannot fix it.
Martin.

[virtuali]

By default, the jetway label is taken from the gate name so, the first thing to check is if the gate name is correct in the GSX customization page.

[mwyatt]

Thank you for your reply.
While the picture showed the jetway number as "F2", the GSX page confirmed that it should be "F5".
I never did solve the problem.
I got so frustrated with this error that I uninstalled this Tenerife South software, and obtained a different version of Tenerife South from a different company.
The newer vervion has built in SODE jetways without a jetway number displayed. They work properly.
Best regards, Martin.

[virtuali]

While the picture showed the jetway number as "F2", the GSX page confirmed that it should be "F5".

But GSX being the flexible program that it is, allowed users to *change* the label.

Could be you were using a customization file, made by you, downloaded from some place, or made by the scenery developer ? Maybe the one who made it changed the label, and made some mistake, which mislead you assuming it was a GSX bug.

Of course, it would have been enough to correct it back to default, using the appropriate label field in the jetway editing page.