GSX - Request Catering Service

[mmcardoso]

When I choose option 2 (Request Catering Service), and I select the desired company, however depending on the aircraft I am on, all the equipment appears, such as: Stairs, luggage cart, cargo, Pushback and others.
Depending on the aircraft, only the Pushback appears, and nothing else.
Is there anything I can do in the settings to resolve this or is there a file that needs to be installed? Or is it an error on the aircraft?

[Captain Kevin]

What aircraft are we talking about here.

[mmcardoso]

This kind of problem happened for example: with the Boeing 737-700 and the Airbus A320
(Not all aircraft, just some)

[virtuali]

This kind of problem happened for example: with the Boeing 737-700 and the Airbus A320

That's not nearly enough information to help you. WHICH 737 and WHICH A320 ?

[mmcardoso]

Sorry I do not understand what you mean!
Want to know which aircraft developer?
I just want to know how to activate all ground service equipment when ordering in option 2 [Request catering service].
Some aircraft appear all the equipment, and others do not appear, only the push-back cart.

[Captain Kevin]

Yes, we need to know which aircraft developer. Some of them already have a GSX configuration built in, in which case, this shouldn't be happening. Others don't, in which case you need to create them.

[mmcardoso]

OK understood!
In this case it would be Airbus A320 Azul PA developed by Aviação Arte.

As I understand it does not have the built-in GSX configuration so I must create them. Could you help me how to create please?

[Captain Kevin]

Yes, look at the GSX manual page 52.

[mmcardoso]

I checked the manual on page 52 and was able to solve the problem.
GSX.CFG was created and now all ground equipment is activated when requested. Thank you very much.