JKF V2 Jetway logos - Please help

[jjsmcc]

Hi All.

I trust that this message finds you well despite the current situation. I am sure that things must be particularly challenging, at present, with the impact of the virus.

I am messaging/requiring help today with reagard to the KJFK V2 jetway logos...I am sure that this is questions has been asked many times in the past and apologise for asking...As you may know and as seen in the attached screenshots, KJFK V2 has logos on the jetways e.g. HSBC, JetBlue etc...however, whenever I land or setup my aircraft at KJFK/New York, I get plain white jetways...i.e. with no logos which is really not nice...it's not realistic and shouldn't be this way....I'm really hoping somebody can please help me solve this issue.  I've got both the regular version and V2 of GSX installed and have tried uninstalling and reinstalling the KJFK V2 FSDREAMTEAM...further to this I  have updated my FSDT however nothing seems to fix the issue and I am rather irritated none to say the least at this point.

Thank you ever so much for you help and support which I greatly appreciate.  I look forward to your replies, and look forward to working/fixing this together.

Many thanks.  Stay safe, stay warm, stay well.

All the best. 

Best Wishes,
James

[jjsmcc]

FSDREAM TEAM PHOTO 2

[jjsmcc]

FEDREAMTEAM PHOTO 3

[jjsmcc]

FSDREAMTEAM PHOTO 4

[jjsmcc]

MY Photo/JJSMCC photo 1

Terminal 5
Gate 23

[jjsmcc]

My/JJSMCC Photo 2

Terminal 8
Gate 12

[virtuali]

All your screenshots shows logos on jetways, except the last one. Please clarify.

[jjsmcc]

Good Evenning,

Thank you very much for your message.

The first 4 screenshots  in the original message (at the top), 'FSDREAM TEAM 2', 'FSDREAMTEAM PHOTO 3', and 'FSDREAMTEAM PHOTO 4' all have logos on jetways because they are the screenshots from the FSDT KJFK V2 website page: https://www.fsdreamteam.com/products_jfk2.html . The final two screenshots are my photos from my scenery: 'MY Photo/JJSMCC photo 1' and 'My/JJSMCC Photo 2'.  As mentioned, and as you have stated they don't have the logos on them.  I get plain white jetways...i.e. with no logos (The final two photos).

Thank you for your continued help and support.

 

[jjsmcc]

I am asking if somebody could please help me rectify this issue (get the logos on the jetways i.e. so that they are not 'plain white' - as shown in my scenery: 'MY Photo/JJSMCC photo 1' and 'My/JJSMCC Photo 2'). 

Many thanks once again.  I hope that this is a bit clearer?

[virtuali]

Could be you checked the "Disable RTT" option in the Addon Manager ? By default is un-checked.

[jjsmcc]

Hello,

Many thanks for your message which I greatly appreciate.

I can confirm that the 'Disable RTT' option in the Addon Manager was found un-checked as per the default settings (as you have described).  Please see attached my screenshot confirming this. 

Best wishes,
James

[virtuali]

I'm sorry, but I cannot reproduce your problem. Which simulator you use ?

[jjsmcc]

Hello Umberto,

Thank you for your quick reply / response to my message.

With regard to to my simulator, I am using P3Dv4.4.

What would your next/further steps be...?  Would it be possible to remote access my computer possibly at some point and take a look if we can’t resolve this over text?

Thank you for your help.

Best Wishes,
James

[jjsmcc]

Good Evening,

Just checking in to see if you might have any other options/offers...?

Many thanks.

Best Wishes,
Jammes/jjsmcc

[virtuali]

Check the GSX customization page, to see if you are using a custom profile instead of the one we supply with JFK