Author Topic: PMDG 77W: Air stairs not reaching door 2L  (Read 1540 times)

p3dx3

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PMDG 77W: Air stairs not reaching door 2L
« on: April 06, 2020, 04:45:56 am »
Default config, no customized airplane config. PMDG 777-300ER
Gates connect to door 2L
When at a remote stand and air stairs are called.

https://i.imgur.com/XcHnLy8.png

virtuali

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Re: PMDG 77W: Air stairs not reaching door 2L
« Reply #1 on: April 06, 2020, 10:51:53 pm »
It's not very clear if you are reporting one problem or two. Assuming you are reporting two problems:

1) Why the "Gates connect to door 2L" is considered to be a problem ? And which gates are you referring to ?

Assuming you mean "jetways", if they are standard jetways, the are controlled ONLY by the airplane OWN Airplane.cfg, totally unrelated with GSX. If they are SODE jetways, you can *CHOOSE* which jetway to use, of course only from those that can connect to doors, depending on your parking position. If you have enabled the Automatic Services option in GSX, they will connect to the airplane PREFERRED EXIT. Assuming, of course, they can.

2) The 2nd problem is a known issue, which we'll try to fix in a future update, that happens when two different stairs models are called a the same time, for the 1st and 2nd door.

p3dx3

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Re: PMDG 77W: Air stairs not reaching door 2L
« Reply #2 on: April 08, 2020, 11:19:58 pm »
It's not very clear if you are reporting one problem or two. Assuming you are reporting two problems:

1) Why the "Gates connect to door 2L" is considered to be a problem ? And which gates are you referring to ?

Assuming you mean "jetways", if they are standard jetways, the are controlled ONLY by the airplane OWN Airplane.cfg, totally unrelated with GSX. If they are SODE jetways, you can *CHOOSE* which jetway to use, of course only from those that can connect to doors, depending on your parking position. If you have enabled the Automatic Services option in GSX, they will connect to the airplane PREFERRED EXIT. Assuming, of course, they can.

2) The 2nd problem is a known issue, which we'll try to fix in a future update, that happens when two different stairs models are called a the same time, for the 1st and 2nd door.

Sorry if I did not be clear. Jetways all connect fine. It is the stairs when called which show up like that. You know it is a problem then I will wait for an update thank you.