Author Topic: Please help?  (Read 4293 times)

DaveT

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Please help?
« on: January 29, 2020, 12:37:01 am »
My PC suffered a big crash 2 weeks ago and I just got it back from the menders.
Unfortunately everything has been lost including my registration details.
Could you please help me to register my GSX again?

You have my details so, I am crossing my fingers for your help please.

rcoultas62

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Re: Please help?
« Reply #1 on: January 29, 2020, 03:47:58 am »

I’m not official support, but this link should from the website should help.

https://qlm1.net/virtualisoftware/qlmcustomersite/

DaveT

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Re: Please help?
« Reply #2 on: January 29, 2020, 09:11:47 pm »
Thank you for replying but the info required I did not have.

virtuali

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Re: Please help?
« Reply #3 on: January 30, 2020, 10:34:01 pm »
Thank you for replying but the info required I did not have.

The only info required is your email so, unless you changed your email, so it's no longer valid, it will surely work. If you changed your email, you must contact support by email, saying which email you used to have, and how you want it to be changed.

DaveT

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Re: Please help?
« Reply #4 on: January 31, 2020, 12:18:05 am »
Nothing worked and I never uninstalled Virtuali. My P.C suffered a massive crash where I lost everything.
I shall send an email.  Can I have your email address please?
« Last Edit: January 31, 2020, 12:19:47 am by DaveT »

pete_auau

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Re: Please help?
« Reply #5 on: January 31, 2020, 01:01:35 am »
Nothing worked and I never uninstalled Virtuali. My P.C suffered a massive crash where I lost everything.
I shall send an email.  Can I have your email address please?
Instead of  waiting  why  not   to try to find  it  yourself, its  quite  easy   its under  contacts  on the main  fsdt  web  page

DaveT

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Re: Please help?
« Reply #6 on: January 31, 2020, 01:04:17 pm »
Pete, thank for your offered help but clicking the linki only attempts to open my W10 Mail  which in my case, is not working. It would have been helpful to me if you had given me it, instead of criticising?

pete_auau

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Re: Please help?
« Reply #7 on: January 31, 2020, 01:33:57 pm »
Pete, thank for your offered help but clicking the linki only attempts to open my W10 Mail  which in my case, is not working. It would have been helpful to me if you had given me it, instead of criticising?

than there is some issues  on  your  side  of the pc , on mine  it opens up  my Hotmail   email  box 

http://www.fsdreamteam.com/contacts.html
« Last Edit: January 31, 2020, 01:37:43 pm by pete_auau »

DaveT

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Re: Please help?
« Reply #8 on: January 31, 2020, 04:58:32 pm »
Sorry Pete, that does not give an email address for me.  ::)

DaveT

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Re: Please help?
« Reply #9 on: January 31, 2020, 05:04:04 pm »
Thank you for replying but the info required I did not have.

The only info required is your email so, unless you changed your email, so it's no longer valid, it will surely work. If you changed your email, you must contact support by email, saying which email you used to have, and how you want it to be changed.
Umberto, please give me the written email address please? Links aren't working for me.

Captain Kevin

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Re: Please help?
« Reply #10 on: January 31, 2020, 06:52:42 pm »
support@virtualisoftware.com for the e-mail. For what it's worth, it looks like the link only works if you're using something like Microsoft Outlook or something that sends e-mails. I don't have any of that, so when I click on it, it just asks me what program I want to use to open it.
Captain Kevin

DaveT

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Re: Please help?
« Reply #11 on: February 01, 2020, 02:58:36 pm »
support@virtualisoftware.com for the e-mail. For what it's worth, it looks like the link only works if you're using something like Microsoft Outlook or something that sends e-mails. I don't have any of that, so when I click on it, it just asks me what program I want to use to open it.
Yes, thanks anyway Kevin.

DaveT

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Re: Please help?
« Reply #12 on: February 02, 2020, 12:39:55 pm »
Umberto, why are you not helping me please?

pete_auau

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Re: Please help?
« Reply #13 on: February 02, 2020, 01:01:11 pm »
Umberto, why are you not helping me please?
Kevin has  given  you the  hint on how  to  send  the  email  with out  clicking  on the  link   open  up  your  email   and  put  " support@virtualisoftware.com"   and  than  post  your  issue  and  linking  it  to this  thread

Captain Kevin

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Re: Please help?
« Reply #14 on: February 02, 2020, 07:38:54 pm »
Umberto, why are you not helping me please?
I mean, he told you what to do, I told you how to e-mail them. I don't know what else you expect him to do. I literally can't make it any clearer than that.
Captain Kevin