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Author Topic: Couatl crashed on approach to KSDF  (Read 109 times)
Thralni
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« on: November 04, 2019, 08:17:47 PM »

First ever flight into KSDF today with the Maddog. Checked before I flew the flight that KSDF was okay, and it seemed fine. But on approach it appeared to start loading the airport, though it did so rather late, it seemed. I saw all the buildings appear, all black at first and I suppose it was going to load the textures next. This was in exterior view. I then switched back to the VC, but the loading of SDF had stopped. The buildings were all gone and it was only a little later that I realized that the Couatl entry in the Addon list had disappeared, as well as GSX. Looks like Couatl crashed? I then found this in the Windows error log:

Faulting application name: Couatl.exe, version: 3.2.0.4264, time stamp: 0x5d937c1a
Faulting module name: ucrtbase.dll, version: 10.0.17134.677, time stamp: 0x9b002dcc
Exception code: 0xc0000409
Fault offset: 0x000a1aeb
Faulting process id: 0x2088
Faulting application start time: 0x01d59325e9e8c625
Faulting application path: E:\Prepar3D Addons\Addon Manager\Couatl\Couatl.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 397dd646-f9fb-4ce1-9e69-45acf1df1545
Faulting package full name:
Faulting package-relative application ID:

Any idea what's going on?

I found another thread where somebody had asked why Couatl can't be restarted mid-flight, and I think Umberto mentioned that this had to do with the fact that the channel through which Couatl communicated with the sim can only be renewed by a sim restart. I have to say, this is a major bother. It's not acceptable that a few minutes before landing Couatl crashes without a way to get it back. Literally the entire airport is gone...
« Last Edit: November 04, 2019, 08:20:15 PM by Thralni » Logged
virtuali
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« Reply #1 on: November 10, 2019, 06:56:25 PM »

Enable Logging in the Troubleshooting section of the GSX Settings and, if it happens again, exit the sim and check the log file at %APPDATA%\Virtuali\Couatl.LOG

ZIP this file and Attach it to a post, so I can look at it.
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Thralni
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Posts: 27


« Reply #2 on: November 13, 2019, 08:37:05 PM »

Thanks Umberto, I'll report back with logs if it ever happens again.
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