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Author Topic: Updated GSX and get this error upon GSX loading  (Read 1175 times)
Daniel.Burke01
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« on: July 02, 2019, 01:43:20 PM »

Using FSX
I have done a clean install and this happens each time.

couatl v3.2 (build 4231)
panic log started on Tue Jul  2 07:41:55 2019

problem raised by engine or unspecified addon
{'Airport': 'CYVR', 'User Pos': (49.197290663018435, -123.17280733955585, 6.21077 m, 1.90527 m, 304.05665887526993)}
« Last Edit: July 02, 2019, 02:19:13 PM by virtuali » Logged
Daniel.Burke01
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« Reply #1 on: July 02, 2019, 01:49:56 PM »

I thought this was related to FSDT airports only, but it happens at any airport I load.  Scenery loads at CYVR for example, but when it goes to generate jet bridges, I get the unrecoverable error message.
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Daniel.Burke01
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« Reply #2 on: July 02, 2019, 02:03:28 PM »

Next update: Disabled the GSX jet bridges and set back to default FSX bridges.  No issues.  Looks like something to do with the logo images on the jet bridge causing the issue.
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virtuali
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« Reply #3 on: July 02, 2019, 02:21:33 PM »

This has been already discussed in several other threads. There's a known bug in FSX which affect reading of jetwa logos from the airport .INI file

There's already a fix online on Live Update now, for OUR airports but, if you have some airport customizations made with the previous version, you must move those files away to prevent the error, UNTIL we'll come with a proper fix.
« Last Edit: July 02, 2019, 03:06:40 PM by virtuali » Logged

Daniel.Burke01
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« Reply #4 on: July 02, 2019, 03:03:19 PM »

I've updated with the live update about 30 times and YOUR airports still don't work.   How long as this fix been out on the live update? I JUST tried like an hour ago.
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virtuali
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« Reply #5 on: July 02, 2019, 03:07:06 PM »

I've updated with the live update about 30 times and YOUR airports still don't work.   How long as this fix been out on the live update? I JUST tried like an hour ago.

Much less than an hour ago.
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Daniel.Burke01
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« Reply #6 on: July 02, 2019, 03:15:39 PM »

JUST Ran Live Update and loaded FSDT CYVR:  Wink

couatl v3.2 (build 4231)
panic log started on Tue Jul  2 09:14:14 2019

problem raised by engine or unspecified addon
{'Airport': 'CYVR', 'User Pos': (49.19733867656261, -123.17291678490085, 6.17026 m, 1.86476 m, 304.1249993420309)}
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_SODE_JW_JBT_2_5_LOGO__HSBC'
« Last Edit: July 02, 2019, 03:28:05 PM by virtuali » Logged
virtuali
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« Reply #7 on: July 02, 2019, 03:28:45 PM »

I failed to say that, if you ever customized the airport, you must remove your .INI file for CYVR from %APPDATA%\Virtuali\GSX, otherwise our (fixed) version won't be used.
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Daniel.Burke01
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« Reply #8 on: July 02, 2019, 03:31:22 PM »

I did this prior to the most recent attempt to live update. Still no progress.
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virtuali
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« Reply #9 on: July 02, 2019, 03:33:58 PM »

I can only confirm that error can only happen on one of these 2 cases:

1) you have a customization file for CYVR, which you must remove

OR

2) you haven't run the Live Update

Those are the only two possible options, since the CYVR customization file which is online now, doesn't call that object anymore
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24CarotMagic
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« Reply #10 on: July 09, 2019, 12:45:04 AM »

Happens to all airports I spawn into. Literally tried what you asked for us to do, yet errors still pop up. I have the same problems as the poster.

Yes, I made sure that I deleted the .INI file and ran the live updater with Admin Rights. Uninstalled GSX, and reinstalled, then ran with Live Updater again. No Solution
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Beat578
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« Reply #11 on: July 09, 2019, 07:53:16 AM »

Did you also uninstall the addon manager? That's the most important part of uninstalling all GSX products...
That did the trick for me, when I had troubles with GSX on first attempt.
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Beat578
virtuali
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« Reply #12 on: July 09, 2019, 06:45:40 PM »

Happens to all airports I spawn into. Literally tried what you asked for us to do, yet errors still pop up. I have the same problems as the poster.

This problem was specific to CYVR, and CYVR only. Before saying you have the same problem, post your error log first.
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24CarotMagic
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« Reply #13 on: July 11, 2019, 04:14:01 AM »

Sure thing


couatl v3.2 (build 4231)
panic log started on Wed Jul 10 18:10:23 2019

problem raised by engine or unspecified addon
{'Airport': 'TNCA', 'User Pos': (12.502824099821229, -70.00823142994868, 7.80349 m, 4.45149 m, 14.000020774226538)}


Just replace the coordinates and the Airport ICAO and thats the errors im getting.

No INI files for this airport as well
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virtuali
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« Reply #14 on: July 11, 2019, 03:48:02 PM »

No INI files for this airport as well

Which confirms your problem doesn't have anything to do to the one reported here, which was very specific to CYVR read of its .INI file.

You don't say which simulator you use either, so it's difficult to go into the next troubleshooting step.
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