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Author Topic: Buildings/Menu Items Disappear  (Read 376 times)
flyamilehigh
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Posts: 3


« on: April 10, 2019, 01:22:01 AM »

I've recently switched over from FSX to P3D and decided to add Houston today. Unfortunately when I load the scenery all the buildings disappear. Alson, when i go to the add ons menu GSX disappears as well, but the addon manager menu is still there. When i go in, it say all fsdt products that i currently have installed (KLAX, GSX, KIAH) are active. It's pretty odd because it only happens at IAH, if i start anywhere else GSX remains in the menu, and works fine.

I have tried:
Running the Live Update (as admin)
Reinstalling (as admin)
Loading into IAH then switcing airports (GSX menu still gone)

to be clear, the scenery loads up at first, for about 5 seconds, then disappears. No warning or trial messages. No CTD. Here are some photos.



* 2019-4-9_16-57-37-705.jpg (1396.82 KB, 3840x2160 - viewed 36 times.)

* 2019-4-9_17-0-0-113.jpg (928.09 KB, 3840x2160 - viewed 35 times.)
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virtuali
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Posts: 35073



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« Reply #1 on: April 10, 2019, 10:34:29 AM »

- Enable logging from the Troubleshooting section of the GSX settings page.

- Restart Couatl

- Go to KIAH

- After the buildings disappear, exit the sim, and check this file:

%APPDATA%\Virtuali\Couatl.log

- ZIP it and Attach it to a post.
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flyamilehigh
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Posts: 3


« Reply #2 on: April 11, 2019, 06:38:17 AM »

Thanks for the quick reply. Here you go:



* Couatl.zip (7.49 KB - downloaded 14 times.)
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virtuali
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« Reply #3 on: April 11, 2019, 05:14:58 PM »

From your log file, it seems you are using an old version of GSX. KIAH requires the latest GSX installer, which comes with GSX L2. Since KIAH it's an FSDT product, GSX L2 will work there with all its features, regardless if it's bought or not.
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flyamilehigh
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Posts: 3


« Reply #4 on: April 11, 2019, 10:51:10 PM »

That was it, I thought i had the updated version of GSX. Updated now and working perfect. Thanks for your help, love your products!
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