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Author Topic: FS crashes on startup after installing FSDT sceneries  (Read 4406 times)
dreamliner
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Posts: 9


« on: July 26, 2009, 07:50:58 PM »

Hey,

after reinstalling my FSDT sceneries my FS crashes on startup without error message. Windows error log doesn't says which modul failed:

Quote
Produkt
Microsoft Flight Simulator

Problem
Funktioniert nicht mehr

Datum
26.07.2009 19:37

Status
Bericht gesendet

Problemsignatur
Problemereignisame:   APPCRASH
Anwendungsname:   fs9.exe
Anwendungsversion:   9.1.0.40901
Anwendungszeitstempel:   4135a208
Fehlermodulname:   StackHash_97f4
Fehlermodulversion:   0.0.0.0
Fehlermodulzeitstempel:   00000000
Ausnahmecode:   c0000005
Ausnahmeoffset:   070e015e
Betriebsystemversion:   6.0.6001.2.1.0.768.3
Gebietsschema-ID:   1031
Zusatzinformation 1:   97f4
Zusatzinformation 2:   5361df1fab0ed72c9a18a933c27b96f8
Zusatzinformation 3:   a70a
Zusatzinformation 4:   33f1f64f4f101a35a996db7f0d6a4812


I installed first Zurich, then Chicago, JFK and at least Geneva. As supposed in an other topic here I deleted the bglman* files, rebooted and reinstalled Geneva with checking if the files were where they have to be, but the problem was still there.

Before reinstalling my FS, I had the same issue, but could fix it with that solution. Now it doesn't work. By deleting the bglman* files, I am able to start my FS without problems.

What do you suppose to do to solve this problem?

Thanks in advance, Tom

UPDATE: I deinstalled all FSDT sceneries and installed only Zurich. But FS9 still chrashes Sad
« Last Edit: July 26, 2009, 08:36:17 PM by dreamliner » Logged
virtuali
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Posts: 39652



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« Reply #1 on: July 26, 2009, 11:19:36 PM »

You might have a faulty antivirus program that wrongly identified our .dll as a virus.

Try to configure your antivirus to not scan into the FS9\MODULES folder.


Also, you need to the following, exactly the following, exactly in this order, and nothing else, don't skip any step:

- Uninstall the scenery, reply YES to the question about removing the Addon Manager

- Check your FS9\MODULES if the bglman*.* files were really removed. If not, remove them manually.

- Reboot Windows

- Turn your Antivirus OFF. This is important. And no, don't simply exit from its interface, you need to really turn its real time protection off.

- Reinstall the scenery

- Tell the antivirus to ignore the FS9\MODULES folder, and NOW you can turn it back on.

- Launch FS9 and try it.
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dreamliner
Newbie
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Posts: 9


« Reply #2 on: July 26, 2009, 11:42:14 PM »

Thank you, I will try it again and report if it has worked Smiley
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dreamliner
Newbie
*
Posts: 9


« Reply #3 on: August 10, 2009, 04:18:52 PM »

Just to complete this thread:

It worked fine! It seems you were right and it was really the anti virus software Wink

Thanks again for this great support!
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