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Author Topic: Error message for Fsx Zurich upgrade  (Read 2549 times)
miguel
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Posts: 29



« on: June 10, 2009, 06:37:19 AM »

I have new computer using vista. Using Fsx only.
Got to page where option for reinstall is shown. I do this.
I insert original order number to get full copy of this scenery.
Get message:then simply use the "Register Serial" feature to activate your Serial Number (found in your email receipt) on the new machine. When I do this I get message I have to use orignal download that I purchase which was Fso9. Can yu say to me what to do? Miguel
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miguel
Newbie
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Posts: 29



« Reply #1 on: June 10, 2009, 06:57:23 AM »

eSellerate server reports error:
The order information you entered does not match our records. Please double-check your entry and try again. You must be using the same version of the software to reinstall as you originally used to purchase.

(error = 5481:9378) This is whole message I receive. Miguel
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virtuali
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« Reply #2 on: June 10, 2009, 12:46:53 PM »

You need to use the "Register Serial" function to reinstall, the one that asks for you Serial Number only, NOT the server-assisted Reinstall ( "Reinstall" button ), that asks for the Order N. and email.
« Last Edit: June 10, 2009, 12:50:14 PM by virtuali » Logged

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