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Author Topic: Coual.exe Error Window  (Read 226 times)
Fall_Guy
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Posts: 38


« on: January 01, 2018, 03:11:59 PM »

Hi, there

Today when I started P3Dv4.1 I was presented with an ERROR window relating to Coual.exe.



I quit P3D and downloaded and re-installed the Addon Manager from your site.  Now when I load P3d I'm Still getting the same ERROR window, however It appears to have de-activated ALL my FSDT airports and when I re-enter my Activation Serial nos. Nothing happens and the manager still displays ALL products in trial mode.

Any suggestions would be very much appreciated.

Regards




* Coual_Error_Window.jpg (483.06 KB, 1019x759 - viewed 47 times.)
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virtuali
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« Reply #1 on: January 02, 2018, 02:05:17 PM »

That looks like a file corruption caused by a defective antivirus.

- Download and install with the antivirus disabled.

- Configure the antivirus to exclude the whole Addon Manager folder from scanning before starting the sim.
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Fall_Guy
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Posts: 38


« Reply #2 on: January 07, 2018, 03:03:32 PM »

Hi there,

Thanks for the response/help

I have no Anti virus software installed at present, other than Windows Defender.   So I have turned Defender OFF completely.

1)  UN-INSTALLED the current Addon Manager and ALL my FSDT airports and GSX.
2)  Then downloaded a NEW copy of the Addon Manager (P3D) and installed onto C: drive as default
3)  Started P3Dv4 and received the same ERROR message.
4)  checked Windows Defender is still turned OFF  (which it is/was)
5)  continued starting P3Dv4 to check if Addon Manager was listed in P3D pulldown addons menu.  (FSDT addon Manager is listed).

I am running Windows 10 (+ latest update) in 64bit.  Is there anything else I can try.

Thanks
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virtuali
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« Reply #3 on: January 08, 2018, 09:48:54 PM »

Check if the digital signature of the Couatl.exe file is valid

- If it's not, you can be sure the problem it's either the antivirus corrupting it ( but we don't have any reports of Windows Defender doing this ), or you might have instead an *actual* virus that might have attached to it.

- If it's valid, you can be sure the executable it's not corrupted, so the problem must be something else. The error message seems to be related to the VC++ 2015 runtimes, as if you have a wrong version installed in your system.
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Fall_Guy
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Posts: 38


« Reply #4 on: January 09, 2018, 05:14:26 PM »

Thanks Umberto,

Sorry for being Dumb.  How do I check if the digital signature is Correct?

Also this problem only seems to have appeared since the windows 10 update.

Thanks
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virtuali
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« Reply #5 on: January 09, 2018, 09:40:49 PM »

Sorry for being Dumb.  How do I check if the digital signature is Correct?

Right-click on it, and select the "Digital Signature" tab.

Quote
Also this problem only seems to have appeared since the windows 10 update.

That might be caused by not having the latest version of it, since we fixed a problem with the early Windows insider preview in November. And of course, the antivirus might also be the cause of preventing from getting the update, in addition to possibly corrupting it.

In addition of the digital signature, check also the file version (the "details" tab).
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Fall_Guy
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Posts: 38


« Reply #6 on: January 14, 2018, 11:42:40 AM »

Hi, Umberto

Sorry Ive not come back earlier.  (have been Ill).

I've also checked ALL my windows system, and everything is up to date.

Anyhow attached is a picture of my digital signature and my Addon Manager folder for your attention.

Regards



* Digital_Sign.jpg (140.49 KB, 530x647 - viewed 10 times.)

* Addon Folder.jpg (351.91 KB, 1032x784 - viewed 7 times.)
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