Author Topic: Couatl is crashing at/near KSDF **SOLVED**  (Read 3716 times)

roli lsmu

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Couatl is crashing at/near KSDF **SOLVED**
« on: December 12, 2017, 08:30:12 pm »
Gents,

I have a fresh installed Windows 10 with P3D v4.1.
  • First I made some FPS tests with KLAX. Everything is working fine.
  • Second scenery is KSDF. Here Couatl crashing always immediately at KSDF or if I start for example at Bowman (KLOU) Couatl crashing if I fly close (~2 miles) to KSDF. Crashing mean, I loose the menu entries "Couatl settings / Couatl live update" and all the KSDF buildings, runways and so on. I get no pop-up info message about the Crash.
  • After both installation (KLAX, KSDF) I used the Live Update function.
  • Every installation was with disabled AntiVirus and Firewall.
  • I've reinstalled KSDF twice time, but it doesn't help.

I found two log entries in the Windows Eventviewer:

Couatl.exe
   3.2.0.3883
   5a1ee90a
   VCRUNTIME140.dll
   14.10.25017.0
   58a63e49
   c0000005
   0000e5c2
   28c0
   01d371b98c950836
   C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
   C:\Windows\SYSTEM32\VCRUNTIME140.dll
   dec66251-90c3-452a-8184-07482a2179fc

Prepar3D.exe
   4.1.7.22841
   59d67e95
   bglmanx64.dll_unloaded
   4.0.0.8
   59ddff64
   c0000005
   0000000000019340
   1ea0
   01d371b97a8a9bff
   C:\Prepar3D v4\Prepar3D.exe
   bglmanx64.dll
   32522a3a-4b4f-4207-afb8-ee0e9d899b89

Kind regards,
Roland
« Last Edit: December 18, 2017, 03:15:13 pm by virtuali »

virtuali

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Re: Couatl is crashing at/near KSDF
« Reply #1 on: December 15, 2017, 01:35:19 pm »
I tried it now, and I cannot replicate any crash when starting at KLOU and manually flying to KSDF. See if you have an error logged here:

%APPDATA%\Virtuali\Couatl.ERR

Or, if you have logging enabled in the Troubleshooting page of the GSX Settings, your log will be found here:

%APPDATA%\Virtuali\Couatl.LOG

roli lsmu

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Re: Couatl is crashing at/near KSDF
« Reply #2 on: December 16, 2017, 03:58:54 pm »
Hi Umberto

Couatl.err
  couatl v3.2 (build 3883)
  panic log started on Tue Dec 15 20:31:36 2017

  problem raised by addon <unknown>
  Traceback (most recent call last):
    File ".\common\sceneryAddOnMulti.py", line 1044, in addJetways
  AttributeError: 'Couatl.Parking' object has no attribute '_jetwayAirlineCode'
  {}

In the meantime I installed GSX too and with this addon KSDF is working fine. Maybe it's important to inform the users they have to installing GSX too (Requirements)?

Kind regards,
Roland

virtuali

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Re: Couatl is crashing at/near KSDF
« Reply #3 on: December 18, 2017, 03:15:07 pm »
In the meantime I installed GSX too and with this addon KSDF is working fine. Maybe it's important to inform the users they have to installing GSX too (Requirements)?

Yes, we should make it more clear, it's not on the site but, it's on the manual, Page 5:

Quote
In order to use animated Jetways at KSDF, you must use GSX. Since GSX is entirely free to use in all FsDreamTeam airports, even if you don’t own the full version, you can still use it with all its features, even if it’s not registered as a full version. In fact, many features of the KSDF scenery require GSX, so we strongly suggest to download and install it anyway.

Since the most important feature of KSDF, which is the simulation of the UPS Cargo Stand parking type, requires GSX too, we basically assumed everybody would install it anyway.