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Author Topic: FSDT Flash sale - Umberto's 50s Birthday - 50% discount, just for TODAY  (Read 10725 times)
swiesma
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Posts: 8


« Reply #15 on: September 03, 2017, 09:34:30 PM »

Great. I bought 3 airports and PayPal shows the payment as "open" and says it's under review :-(

Great.... anyone experienced this?
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rah387
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Posts: 5


« Reply #16 on: September 04, 2017, 12:34:58 AM »

Great. I bought 3 airports and PayPal shows the payment as "open" and says it's under review :-(

Great.... anyone experienced this?

+1. Must be some wording in the transaction description that's causing a screen by PayPal. Maybe PayPal thinks we're trying to purchase airline tickets  Roll Eyes
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swiesma
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Posts: 8


« Reply #17 on: September 04, 2017, 07:12:16 AM »

:-(
Well, let's see what Paypal makes of it.
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sticky1202
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Posts: 131



« Reply #18 on: September 04, 2017, 12:26:34 PM »

Used Paypal to buy KCLT yesterday with no issues.

Jim
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virtuali
Administrator
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Posts: 27486



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« Reply #19 on: September 04, 2017, 02:25:09 PM »

Used Paypal to buy KCLT yesterday with no issues.

We are observing a pattern, which seems to indicate only orders containing KIAH and paid with PayPal are getting blocked, and we suspect it might have something to do with the "George Bush" name, which triggered some kind of automatic filtering to block "political" content.

Unfortunately, PayPal hasn't come out with an answer, and we must also get second hand news, since we are not selling directly, but through Esellerate, so PayPal cannot discuss with us about orders paid to the Esellerate PayPal account.
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Machofner
Newbie
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Posts: 22


« Reply #20 on: September 04, 2017, 02:51:52 PM »

Umberto,

I understand. I purchased 5 airports yesterday via Paypal.

KJFK V2
KLAX V2
Charlotte
Zurichx
Geneva

I printed the order confirmation. Paypal does not show this order. Should I contact Paypal or wait till you are able to fix this at your end?


Thank You.

Bill McCracken
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swiesma
Newbie
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Posts: 8


« Reply #21 on: September 04, 2017, 03:19:28 PM »

Yep, I also have KIAH in my order.

Could you maybe tell us how to proceed? Just wait for Paypal to clear the payment? Are we then getting the email with the serials? :-)
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Machofner
Newbie
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Posts: 22


« Reply #22 on: September 04, 2017, 03:50:10 PM »

Yep, I also have KIAH in my order.

FYI
I don't have KIAH Charlotte is KCLT.

Bill McCracken
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swiesma
Newbie
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Posts: 8


« Reply #23 on: September 04, 2017, 03:56:55 PM »

@Bill: Paypal at least shows my payment, but with status "open". Maybe you ran into a different problem?
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virtuali
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« Reply #24 on: September 04, 2017, 04:17:13 PM »

I printed the order confirmation. Paypal does not show this order. Should I contact Paypal or wait till you are able to fix this at your end?

We cannot do anything about these orders, until they show up on Esellerate (meaning they completed, so you'll get your purchase receipt), since we are not selling directly, but through Esellerate, so PayPal cannot discuss with us about orders paid to the Esellerate PayPal account.

You should contact either PayPal or Esellerate, at the following address:

[email protected]
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Machofner
Newbie
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Posts: 22


« Reply #25 on: September 04, 2017, 08:46:58 PM »

Umberto,


I've contacted Paypal and they have no record of a payment for the amount of my order from yesterday. I sent an email to Esellerate but have not received a reply. Although they read the email.

My question is how can I place an order for the 5 airports I placed yesterday at the same 50% off price of yesterday. I can send you a copy of my Order Confirmation. To show that I did attempt to place the order on 9/3/17.

Please advise.

Thank You.

Bill McCracken

PS Would you have a copy of my order?
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Roman Geber
Newbie
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Posts: 1


« Reply #26 on: September 04, 2017, 09:17:58 PM »

Happy birthday and thank you for this great present to the sim community.

cu
Roman
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swiesma
Newbie
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Posts: 8


« Reply #27 on: September 05, 2017, 05:38:33 AM »

Paypal cancelled the payment -.-
Thanks a lot PayPal.
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DJ8734
Newbie
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Posts: 9


« Reply #28 on: September 05, 2017, 05:52:14 AM »

Paypal cancelled the payment -.-
Thanks a lot PayPal.

Same thing happened to me. September 3rd was also my birthday, and what a nice birthday present Paypal gave me.  Angry
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swiesma
Newbie
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Posts: 8


« Reply #29 on: September 05, 2017, 06:05:22 AM »

My birthday was September 1st :-)

Well, I was really looking forward to those 3 airports. Better luck at Umbertos 100th birthday I guess.
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