I cannot reinstall gsx

[tahina]

I purchased my gsx last year. Because of a problem with my computer, I had to reinstall everything. But the reinstallation of the gsx comes with this error code after taping the serial key: "Esellerate engine ERROR, code 0xe0010004. No engine is installed"

Could someone help me to fis this problem.
Thank you in advance.

Tahina.

[virtuali]

You must use the current installer, not some older installer you might have downloaded in the past.