CYVR and couatl disappear after a minute (P3D 2.5)

[llama1910]

Hi,

I have a problem with my Vancouver scenery in P3D 2.5. Everytime I load CYVR everything looks fine, but after about a minute the sim pauses, all the buildings disappear and the Couatl entry in the Addons Tab is gone and cannot be restarted.
All other FSDT airports (KLAX, KLAS, PHNL and LSZH) work fine.
I uninstalled CYVR and re-installed it twice yesterday - no change. I also installed the beta Addon manager recommended in another post, also no change.
When looking up CYVR in the addon manager it says "installed and active".

I am out of ideas how to get the airport running

Cheers
Carsten

[virtuali]

I cannot reproduce the problem, and nobody reported this. I tried it again now, and I'm sitting on the runway now for about 10 minutes, and it doesn't happen.

Please describe your problem more precisely:

- It's ALWAYS after "about a minute", or it's random ?

- Which airplane you use ?

- Do you have something in your Couatl.LOG file, located at %APPDATA%\Virtuali, and is there a Couatl.ERR file there ? If yes, post both files.

[llama1910]

Hi,

thanks for the quick reply. I tested it again with a stop watch - 50 seconds after loading the scenery the sim goes into pause and after another few seconds all buildings disappear, except for the jetways.
Timespan may vary by a second or two, but not much more.
I used a variety of planes, Carenado C182, A2A C182, BBS A340, Just Flight F27, Carenado C337. The effect is always the same.
I looked up the files you asked for - I do not have a log file (windows search function did not find it anywhere else either), but I do have an .err file, however the last entry is from march.
But I do have messages in the Windows event log, if that helps?

Name der fehlerhaften Anwendung: couatl.exe, Version: 3.0.0.3066, Zeitstempel: 0x5565933a
Name des fehlerhaften Moduls: couatl.exe, Version: 3.0.0.3066, Zeitstempel: 0x5565933a
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0001a363
ID des fehlerhaften Prozesses: 0x1984
Startzeit der fehlerhaften Anwendung: 0x01d0aa91d3f87dff
Pfad der fehlerhaften Anwendung: G:\Lockheed Martin\Prepar3D v2\fsdreamteam\couatl\couatl.exe
Pfad des fehlerhaften Moduls: G:\Lockheed Martin\Prepar3D v2\fsdreamteam\couatl\couatl.exe
Berichtskennung: 9d6cee38-1685-11e5-80cd-448a5b846ca1

I will try a complete deactivation and removal again.

Cheers
Carsten

[virtuali]

I do not have a log file (windows search function did not find it anywhere else either), but I do have an .err file, however the last entry is from march.

In order to have a log file being produced, you must enable Logging from the Troubleshooting section of the GSX Setting page. Try again, and send me the Couatl.LOG file, even by email.

[llama1910]

Thanks Umberto, I just sent you an email with two logfiles