Author Topic: MSFS Upgrades  (Read 46959 times)

Balogh Ádám

  • Newbie
  • *
  • Posts: 20
Re: MSFS Upgrades
« Reply #30 on: July 29, 2025, 11:30:36 am »
Hello,

4.5 months passed. When can I expect answer from the support?

Balogh Ádám

  • Newbie
  • *
  • Posts: 20
Re: MSFS Upgrades
« Reply #31 on: July 29, 2025, 11:31:56 am »
I wrote to the support in this subject almost 5 months ago, still no answer.

rhadamantys

  • Newbie
  • *
  • Posts: 23
Re: MSFS Upgrades
« Reply #32 on: August 05, 2025, 12:29:36 pm »
Hello, I have exactly the same issue. Support not replied to me. I sent many emails but nothing 6 months ago. I would like to know if the support email address still correct? I hope support team still exist?

Thanks
« Last Edit: August 05, 2025, 12:33:08 pm by rhadamantys »

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 52780
    • VIRTUALI Sagl
Re: MSFS Upgrades
« Reply #33 on: August 07, 2025, 06:28:26 pm »
All coupons you have been sent when we released a new version of a scenery that was released in P3D came out in MSFS were issued on Digital River. Unfortunately, Digital River bankrupted at the end of 2024 and their website is down, so we can't create a coupon on Fastspring based on a previous purchase made on Digital River.

I suggest waiting the next sale, because the discount might be higher than the upgrade price from P3D to MSFS, and would be for all products, while the upgrade didn't apply to some (KIAH was excluded, for example)