FSDreamTeam forum

Cloud9 Support => Bergen scenery => Topic started by: mortonrb on December 28, 2013, 08:12:35 pm

Title: Bergen won't activate
Post by: mortonrb on December 28, 2013, 08:12:35 pm

Just purchased Bergen for FSX.   When I select Register Serial, screen to enter serial number does not come up, just goes back to FSX.

Bill

Title: Re: Bergen won't activate
Post by: virtuali on December 28, 2013, 08:53:48 pm

Be sure you don't have another add-on that is "stealing" the focus, so it forces the registration dialog behind the FSX one (the dialog is likely there, you just don't see it because of this other program). Programs that are known to cause this problem are online flying clients with chat windows and similar. Turn them off during the registration, you can turn them back on after the registration.

Also, don't start FSX from another program, but start it from its default icon.

Title: Re: Bergen won't activate
Post by: mortonrb on December 28, 2013, 09:02:54 pm

Thank you, that worked

Bill