FSDreamTeam forum

Cloud9 Support => Washington scenery => Topic started by: shoestrings on January 01, 2012, 12:38:41 am

Title: DCA reverts to trail version
Post by: shoestrings on January 01, 2012, 12:38:41 am

Installed ORD v2 recently and now my DCA has reverted back to a trail version state. Any ideas?

Title: Re: DCA reverts to trail version
Post by: virtuali on January 01, 2012, 11:39:10 am

You probably had DCA installed with an old Cloud9 installer.

In this case, you need to register it again using the "Register Serial" function of the Addon Manager, to update DCA activation to the FSDT 6 activations policy.

Title: Re: DCA reverts to trail version
Post by: shoestrings on January 02, 2012, 05:24:55 pm

Cant say that I still have or know where my reg key is. bought the scenery so long ago.....

Title: Re: DCA reverts to trail version
Post by: virtuali on January 02, 2012, 08:03:21 pm

From our FAQ page:

http://www.fsdreamteam.com/faq.html

Quote

I have lost my Email receipt, how can I reactivate my product ?

You can go to Esellerate support site here:

http://store.esellerate.net/support

You can retrieve your Order History, by inserting the email you used to purchased the product, then press the "E-Mail Order History" button. Having your Order, will allow to use the server-assisted Reinstall. If you want to know your Serial Number, insert your Order Number and Email, then press the "Submit" button on the Esellerate support site: this will enter inside your Order Page, with option to see your original Email Receipt, that contains also your Serial Number.