FSDreamTeam forum

Cloud9 Support => Bergen scenery => Topic started by: anakletor on January 01, 2011, 10:50:51 pm

Title: Sluttering
Post by: anakletor on January 01, 2011, 10:50:51 pm
Hello!

I bought this airport scenary a couple of days ago. I am very impressed and now all my flights go from/to Bergen Flesland.

I have a problem though. Every 4-5 seconds the simulation freezes for like 0.2 seconds. Graphics just freeze and then it works again... for 4-5 seconds.

I have a very capable computer and I run everything on max without problem. FPS always over 35, also when in Flesland. I don't know what this comes from. I see that the airport have birds flying around. Can those birds have something to do with my graphics problems?

Any help appreciated. Thanks in advance!
Title: Re: Sluttering
Post by: virtuali on January 02, 2011, 05:23:07 am
Try to set the Anti-popup slider in the Addon Manager to an higher value, this should improve stuttering, at the cost of a slighter fps loss, which might not be a problem at ENBR
Title: Re: Sluttering
Post by: anakletor on January 02, 2011, 03:44:25 pm
Thank you! I will try that when I get home in one hour.
Title: Re: Sluttering
Post by: anakletor on January 02, 2011, 07:03:30 pm
Unfortunately that didn't help. I tried Anti-popup at lowest, middle and highest positions without it having any effect on the freezing effect. This airport is really awsome, but I cannot fly it like this. I don't have this problem with any other scenary. Any other suggestions?

By the way, I have set FPS to max 45 and it runs 43-45 while in Bergen Flesland.
Title: Re: Sluttering
Post by: anakletor on January 03, 2011, 01:31:07 am
Actually I am not sure my problem is stuttering. I have found out that this "freezing" happens regardless of what I do as soon as I get close to the airport. And it happens every 4-5 seconds. Very constant frequency. I have been tweaking my fsx.cfg file without results whatsoever. No matter how much I move the sliders to the right or to the left, the freezing will be there. Always at same frequency. I know it has to do with something happening at this airport every 4-5 seconds since I don't have the problem anywhere else. I have thought of the birds and their spawn time. Btw I havent seen those birds lately. Maybe some hunter around the airport? hehe.

Anyways, this is becoming very annoying, since I have spent the whole sunday trying to figure out how to get rid of the freezing. Any help appreciated!
Title: Re: Sluttering
Post by: virtuali on January 03, 2011, 05:03:46 am
I'm sorry but, if it's not fixed by the Anti-popup (which, at the highest settings basically loads the whole scenery in memory), there's no much else that can be done. In any case, if you check the forum, nobody else reported it.

Note that, it's possible this is more noticeable today, with faster machines available than those when ENBR was released (4 years ago), maybe you'd hardly noticed a 0.2 secs freeze when your fps was 10, but it becomes noticeable with a higher fps.

Have you tried running with the fps limiter ?
Title: Re: Sluttering
Post by: anakletor on January 03, 2011, 06:17:44 pm
Yes, I have run FSX at very low fps and also at very high fps. The freezing keeps happening every 4-5 seconds. I have also installed an external fps limiter, but it didn't help. I also replaced my fsx.cfg by a modified version that I got from http://www.venetubo.com/fsx.html (http://www.venetubo.com/fsx.html) but it didn't help.

I have the feeling that this freezing effect is not related to the graphics, but to some other features of the airport.

Could it be an audio file that gets played every 4 seconds? Like one of those machines/lorries moving around at the airport?
Title: Re: Sluttering
Post by: anakletor on January 04, 2011, 12:21:30 am
I have uploaded a video with rain showing the freezing effect

Title: Re: Sluttering
Post by: virtuali on January 04, 2011, 05:06:22 am
Try to copy the attached file (unizip if first, of course) in the cloud9\bergen\texture folder and see if it makes any difference.
Title: Re: Sluttering
Post by: motooy on January 04, 2011, 01:15:52 pm
I to have bought  this airport scenary a coupele of days ago, and  i have the same problem. noting in this topic works . its more like freezing then stuttering and it happens evry 4-5 seconds for me to.
Title: Re: Sluttering
Post by: anakletor on January 04, 2011, 08:32:03 pm
Hello again,

Thank you for your support, Umberto. I tried the file you supplied, but it didn't make any difference. I went to the FSX scenary settings deactivated the scenery and reactivated after restarting FSX, but it didn't help. I have done some experimenting just to try to rule out some factors:

The freezing happens both at day and night
It happens both with FSX native aircrafts and with addon aircrafts
It happens whenever I am within a radius of about 7nm.
It happens both with high and low AntiPopUp
It happens regardless of weather conditions
It happens at both high and low FPS
It happens with or without external FPS limiter

And it happens only at this airport. I use same settings and hardware when flying other sceneries but the freezing happens only at Bergen airport. My conclusion is that there must be some unique conditions in this scenery that triggers the freezing. I use a high-end computer with i7@4.2GHz, ATI Radeon 4780 and 8GB DDR3 RAM. I can fly at high FPS (45) without experiencing any lag or other graphics problems, except for the freezing.

My question is, which features in this scenery can trigger a freezing exactly every 4 seconds?

I hope you don't take me wrong, Umberto. This airport offers the best and most detailed graphics of all the addons I have installed. I like it a lot. I fly from/to Bergen Flesland in real life once a month and I have been doing so for 5 years, so I know how realistic this addon is. The fact that it works well for 99% of the users proves that this piece of software is very well done and I understand that it is not easy to design software that works perfectly on every computer. There must be millions of combinations of software and hardware out there.

It is just because I like this scenery so much that I want it to run well. I really wished it did.

I appreciate your support.

I have added one more video showing this freezing.


Title: Re: Sluttering
Post by: virtuali on January 05, 2011, 04:48:41 am
Try with the attached .BGL file, to be put into the cloud9\bergen\scenery folder

Title: Re: Sluttering
Post by: motooy on January 05, 2011, 03:17:45 pm
I have tried the file ,but the frezzing evry 4 or 5 seconds is still there .There is a problem someware else in the scenary i think .I have moved the scenary compllexity slider to very sparse and then the freezing is gone ,but runway markings and gates is not there ,and more. So that are not solving the problem the slider most be at normal ,to have a nice airport scenary.I have only this problem at Flesland scenary .Hope you
can find the problem for us,this airport scenary is one of the best i have bought, Hope i can take of from it son-.Tank you
Title: Re: Sluttering
Post by: anakletor on January 05, 2011, 05:58:05 pm
Unfortunately the .BGL file did not make any difference.  ???
Title: Re: Sluttering
Post by: anakletor on January 05, 2011, 06:41:39 pm
I add a screenshot of my Addon Manager in case there is a some setting that I should change.

http://img827.imageshack.us/img827/8669/addonmanager.jpg (http://img827.imageshack.us/img827/8669/addonmanager.jpg)
Title: Re: Sluttering
Post by: virtuali on January 06, 2011, 04:34:54 am
The only setting that looks wrong in the tweaks section, is the texture bandwidth multiplier at 400, which is wrong for FSX (was right for FS9, but too high in FSX), try to put it at 40.
Title: Re: Sluttering
Post by: anakletor on January 06, 2011, 11:17:31 am
Ok. I set it to 40. As expected it didn't have any effect on the freezing effect though.
Title: Re: Sluttering
Post by: anakletor on January 08, 2011, 12:23:11 pm
I am starting to think that this is happening because of the addon manager.
Title: Re: Sluttering
Post by: virtuali on January 09, 2011, 06:24:55 am
I am starting to think that this is happening because of the addon manager.

It obviously not, otherwise you'll see it in all FSDT/Cloud9 sceneries as well.
Title: Re: Sluttering
Post by: anakletor on January 09, 2011, 09:36:26 pm
Bergen is the only Cloud9 scenery I own, so I cannot tell about other sceneries.

If not the Addon Manager which other unique features of Cloud9 Bergen could cause the freezing, since it doesn't happen in any other sceneries I own? This freezing effect is new to me and I own lots of payware sceneries, REX, GEX, AES, MyTraffic, Radar Contact, FS2Crew for several aircrafts and at least 20 payware aircrafts. The system works flawlessly and with very nice FPS even at 1920x1200 with almost all sliders to the right. Still this happens only as soon as I get within 7nm of Bergen Flesland airport.

I am not a computer programmer, so my abilities to figure out what is causing this bug are limited. Cloud9 developers on the other hand should know what makes this scenery different from everything else produced for FSX.

Sorry that I sound frustrated. Unfortunately I am. Oslo Gardermoen, Trondheim Værnes and Bergen Flesland are the 3 airports that I fly the most. I will sadly have to uninstall Cloud9 Bergen scenery so i can keep using this airport.
Title: Re: Sluttering
Post by: virtuali on January 10, 2011, 04:40:17 am
Bergen is the only Cloud9 scenery I own, so I cannot tell about other sceneries.

You don't need to own a scenery, because you can download them all for free, since they are all available in Trial versions.

Quote
If not the Addon Manager which other unique features of Cloud9 Bergen could cause the freezing, since it doesn't happen in any other sceneries I own?

It's usually a missing texture, but it might be coming both from a scenery, or by something else. For example, a missing texture on AI airplane that is scheduled there, but not on other places (and/or not at the same time), might give you the wrong impression the problem is the scenery, because you don't see it elsewhere.

There was an identical thread here:

http://www.fsdreamteam.com/forum/index.php?topic=3984.0

Which started the same way, the user convinced it was an FSDT problem because it happened only there, but if you follow the thread, turned out to be something else entirely unrelated.

In any case, we'll have another check at the scenery during the next week, to verify if there's anything missing.
Title: Re: Sluttering
Post by: anakletor on January 10, 2011, 10:07:34 pm
Ok, I have read the topic that you linked. I have decided to start by reinstalling the whole thing.

First question. How do I uninstall the dreamteam files? fsdreamteam doesn't show in control panel - uninstall.

Cloud9 Bergen shows in control panel - uninstall. So uninstalling that part should not be a problem.
Title: Re: Sluttering
Post by: virtuali on January 11, 2011, 04:25:31 am
First question. How do I uninstall the dreamteam files? fsdreamteam doesn't show in control panel - uninstall.

Yes, they all do. Check better.

If you don't see any FsDreamteam entry in the Control Panel, either you haven't installed them using their installer, or something is wrong in your Windows registry, possibly caused by having used a registry cleaner.
Title: Re: Sluttering
Post by: anakletor on January 11, 2011, 10:01:51 am
Hi Umberto,

This is interesting. Of course I installed them by using their installer. All I find in control panel is:

Cloud9 Bergen FSX 1.0.1
VIRTUALI Addon ManagerX

I didn't find any FsDreamteam entry in the control panel. Hmmm, should there be such an entry. In that case, as you saiy there might be something wrong with the installation.

I have uninstalled both programs above, by using the control panel uninstall utility. Then I reinstalled again:

First I run cloud9_enbr_fsx_setup.exe and then I run setup_addonmanagerX.exe.

In control panel I get the two same entries above, but not any FsDreamteam entry.

By the way I don't get any entries in the start menu. Maybe I am not supposed to either.

Yes, sometimes I run a third party registry cleaner, but now it is several weeks since I did it last time, so that should not be a problem.
Title: Re: Sluttering
Post by: virtuali on January 11, 2011, 11:15:47 am
The FSDT entries should be there only if you have installed any FSDT sceneries. If you installed only Cloud9 ENBR and the Stand-Alone Addon Manager, it's just normal you don't have any FSDT entries. It wasn't entirely clear from your previous message if you had or not any FSDT sceneries installed.

In any case, if you Uninstall Bergen, Uninstall the Addon Manager and reply YES to the questions "Do you want to remove the Addon Manager ?" and "Do you want to remove the Couatl engine?", you'll end up in the same situation as if you never installed anything from C9 or FSDT on your system, EXCEPT for your product's registrations, which will never be removed, unless you reinstall Windows.
Title: Re: Sluttering
Post by: anakletor on January 11, 2011, 07:15:17 pm
Reinstalling Cloud9 Bergen, FSDT Addon Manager, FSUIPC, MyTraffic, REX2, GEX Europe or UTX Europe had no effect on the pausing issue.

I have found quite a few other forum posts all around where people complain of their cloud9 and FSDT sceneries showing the micro pauses. At least I don't feel alone ...
Title: Re: Sluttering
Post by: virtuali on January 12, 2011, 06:51:21 am
I have found quite a few other forum posts all around where people complain of their cloud9 and FSDT sceneries showing the micro pauses. At least I don't feel alone ...

First, it's wrong referring to the problem as being a "generic" C9/FSDT problem, because it's not.

As explained many times in this forum, the default loading ranges for the smaller objects are purposely set quite small, in order to save fps. This will raise the chance to have small pauses when smaller objects are reloaded when entering in range BUT will make the scenery usable by people with less than top-of-the-line machines, particularly so when our first FSX sceneries were released, back in 2006, when pre-SP1 FSX performances were abysmal.

Along the years, machines were progressively faster, so we could afford to raise the loading range, that's why we added the option to the Addon Manager to let the USER to control the loading range of the scenery. With the Anti-popup slider to its maximum value, the objects are all loaded once and not "managed" anymore so, is exactly as if there was no handling on our part, it's all back in the hands of FSX.

Of course, this has some impact on fps, depending on the scenery so, it's a tradeoff between smoothness and frame-rate that's why the setting is user-controller.

So, those issues about this being a generic C9/FSDT problem were probably raised either before the Addon Manager added the Anti-popup slider, or by people that didn't understand what it does.

If you follow other threads here, there were other cases of a pausing problem, which turned out to be probably caused by another addon in the dll.xml file and the user solved the pauses he had at KDFW, by starting with a fresh dll.xml file.

NOTE THAT, this doesn't mean I'm excluding there might be a DIFFERENT problem, which could be specific to ENBR only, I'm just saying that's wrong saying it's a "generic" FSDT/C9.

About ENBR, I already said we'll have a look at it, it's just it might take more than the usual few hours/days we use to fix an FSDT scenery, because it's a C9 scenery that was released 4 years ago.
Title: Re: Sluttering
Post by: anakletor on January 12, 2011, 03:33:42 pm
Thank you for your response.

I have read about the loading rangers for smaller objects in other forums and some people seem to have fixed the problem by just adjusting the Anti-popup slider. This makes sense if the pausing problem really has to do with object loading. In my case I have tried many different values from 1 to 30. I have even changed its value inside fsx.cfg and put it to 100. None of these changes has made any difference though. This leads me to think that the micro pauses might not always have to do with object loading. It might have some other causes.

The fact that changing the Anti-popup slider all the way from 1 to 100 and many values in between doesn't have any effects on micro pausing or on any other aspects of the scenery makes me even wonder if this value is read at all.

I appreciate that you are planning on looking at this problem and trying to find a fix. I really hope you do find a solution. In the meanwhile let me know if there is something you want me to try in order to rule out possible causes. I just hope this thread ends up with a solution.
Title: Re: Sluttering
Post by: virtuali on January 13, 2011, 04:44:48 am
The fact that changing the Anti-popup slider all the way from 1 to 100 and many values in between doesn't have any effects on micro pausing or on any other aspects of the scenery makes me even wonder if this value is read at all.

The value IS read, and it's the fact you said it doesn't make any difference that suggests there might be an entirely different problem at ENBR (like a missing texture, for example), which we'll have to check, which is not related to the object management and, as I've said, it's NOT a generic C9/FSDT pausing problem, because there's no such problem to begin with, since *that* one can be fixed with the Anti-popup slider, which is there just for that purpose.
Title: Re: Sluttering
Post by: anakletor on January 14, 2011, 08:15:55 pm
Where are the birds? I remember there were birds in this scenery, but I cannot see them anymore. Could that be the missing texture that you mentioned?
Title: Re: Sluttering
Post by: virtuali on January 16, 2011, 09:40:04 am
We have updated the scenery, installing the upgrade should fix the problem:

http://www.fsdreamteam.com/forum/index.php?topic=4016.0
Title: Re: Sluttering
Post by: anakletor on January 16, 2011, 12:03:38 pm
Thank you very much, Umberto!

This upgrade fixed the problem. Now I have my favorite scenery back and running properly  :D

Title: Re: Sluttering
Post by: motooy on January 17, 2011, 01:59:37 pm
Thank you for youre help,this upgrade fixed the problem for me to.
Title: Re: Sluttering
Post by: mikkelen on January 22, 2011, 10:53:27 pm
I was hand-flying my PMDG MD-11 with manual throttles, after a wonderful flight from ENGM, but on decent I had some small problems to keep it steady, to say the least. I figured there were something wrong. Stutters, oh now... Just finished tweaking my system to an extraordinary level of fluidness.

And now... strutters on my favorite airport, damn...

After some futile trials with the .cfg, I went to this forum. Luckily, the guys at FSDT has already solved the issue it seems - after being reported by anakletor, just a few days ago.

Lets try this patch.

Downloading...

restarted FS after the install

Loading...

Smooth and perfect.

Thumbs up!

I think I will buy a new FSDT scenery just for celebration :)