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FS9 support => Dallas FS9 => Topic started by: Thorsten_W on December 20, 2010, 04:32:07 pm

Title: Can't install DFW
Post by: Thorsten_W on December 20, 2010, 04:32:07 pm
I wanted to install DFW, but I can't!

I downloaded it three times, and always after launching the .exe, I confirm I have admin rights, and nothing happens afterwards...  :-\

Any suggestions? I also have cleared my internet cache before downloading...

EDIT: I just downloaded KFLL and it was the same issue...What can I do?
Title: Re: Can't install DFW
Post by: virtuali on December 20, 2010, 05:57:25 pm
You probably haven't waited enough and, very likely, launched the installer 2-3 times, and this will create problems.

Reboot Windows, launch the installer, confirm to run it when you get the window asking permissions to run, and wait a bit. The installer will need to uncompress all contained files into a temporary folder and this (especially if you have an antivirus active) can take a while.

If still doesn't work, it's possible to activate a diagnostic on the installer, that might help understanding what's wrong on your system that prevent it to run:

which has some diagnostic options that can be enabled this way:

- Open a command prompt. Press the Windows Start button, type "CMD" then Enter in the white area. A command prompt will open, and it should be pointing to your Home folder, which is something like:

C:\Users\yourname    (yourname, of course, is your login name)

- You need to go to the folder you have downloaded the kdfw_fs9_setup.exe For example, if you have downloaded in, let's say, on the Desktop, you need to do this:

CD Desktop

this should change the current working folder as follows:

C:\Users\yourname\Desktop

So, assuming the kdfw_fs9_setup.exe file in this folder, type the following:

kdfw_fs9_setup.exe /LOG

then press Enter

Wait a little bit and then open the temporary folder in Explorer, just select again the Start button, type %TEMP% in the white area and press Enter. Your Temporary folder should open.

Seeif you have a file named Setup Log 2010-12-20 #001.txt in that folder and, if you have it, please Attach it here, so we can check it.
Title: Re: Can't install DFW
Post by: Thorsten_W on December 20, 2010, 07:09:29 pm
Your description worked so far:

Quote
2010-12-20 19:05:05.808   Log opened. (Time zone: UTC+01:00)
2010-12-20 19:05:05.808   Setup version: Inno Setup version 5.3.10 (a)
2010-12-20 19:05:05.808   Original Setup EXE: C:\Users\Thorsten\Desktop\kdfw_fs9_setup.exe
2010-12-20 19:05:05.809   Setup command line: /SL5="$16034C,77093260,165888,C:\Users\Thorsten\Desktop\kdfw_fs9_setup.exe" /SPAWNWND=$280330 /NOTIFYWND=$D053C /LOG
2010-12-20 19:05:05.809   Windows version: 6.1.7600  (NT platform: Yes)
2010-12-20 19:05:05.809   64-bit Windows: Yes
2010-12-20 19:05:05.809   Processor architecture: x64
2010-12-20 19:05:05.809   User privileges: Administrative
2010-12-20 19:05:05.814   64-bit install mode: No
2010-12-20 19:05:05.815   Created temporary directory: C:\Users\Thorsten\AppData\Local\Temp\is-6L9U4.tmp
2010-12-20 19:05:05.940   FS9 registry entry under HKLM points to \fs9.exe
2010-12-20 19:05:05.940   FS9.EXE not found in the \fs9.exe folder, launching file browser
Title: Re: Can't install DFW
Post by: virtuali on December 20, 2010, 07:23:14 pm
2010-12-20 19:05:05.940   FS9 registry entry under HKLM points to \fs9.exe
2010-12-20 19:05:05.940   FS9.EXE not found in the \fs9.exe folder, launching file browser

That's your problem: your Windows registry key for FS9 is corrupt, and doesn't point to the folder FS9 is installed into.
Title: Re: Can't install DFW
Post by: Thorsten_W on December 20, 2010, 07:30:42 pm
Okay...How can I solve this?

I already used Flight1-registry repair.  :-\
Title: Re: Can't install DFW
Post by: Thorsten_W on December 20, 2010, 08:20:21 pm
I now tried the registry-fix again, and now I can install DFW!  ;D

Now I have to buy it within the 30%-off-period...

Thanks for your help Umberto!