FSDreamTeam forum
Cloud9 Support => Washington scenery => Topic started by: gapdblue37 on January 30, 2010, 06:18:15 pm
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Hello gents,
I'm running FS9 on Win7 64 bit and I recently purchased this scenery. When I installed it I found that I could no longer load FS9. As I read in the manual I did as suggested and removed bglman.dll and bglman.dat from the modules folder and I could sign on again. I then uninstalled, then tried again, including the standalong addon manager after running my installer again with no success. I'm wondering if there is another version of the scenery I could try to work with to see if it is compatible with Win 7. Any other ideas also welcome.
Thanks,
Norberto "Bert" Rivera
KORD Hub Manager
American Airlines Virtual
www.aavirtual.com
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The current version of the Addon Manager is compatible with Windows 7, any version.
Please, be sure to do the following:
- Turn the Antivirus OFF
- Reinstall the Stand-Alone Addon Manager. Don't launch FS9 yet
- Configure your antivirus to exclude the following file from scanning:
FS9\MODULES\bglman.dll
- Turn the antivirus back ON, then try it.
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I tried that and it did not work.
I uninstalled the addon manager, turned off my AV, reinstalled the addon manager, added bglman.dll and all the bglman related DAT files to the exclude list on the AV. When I try to launch FS9 it will not launch at all. I get an error message that FS has stopped working and must close at the splash screen.
If it helps, I'm running AVG v 9.0.733 and I turned off the Resident Shield, Firewall, Web Shield, and E-mail scanner modules all off prior to installation and left them off until I added the files to the exclude list.
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Check you have the following file:
Esellerateengine.dll
in the C:\ProgramData\Esellerate ( this is an hidden folder, you need to turn on hidden folders view to see it )
and check you DON'T have the same file in the following folders:
C:\Windows ( if this is where you installed Windows )
Your FS9 main folder
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Still not working.
A friend suggested uninstalling completely and starting over. He mentioned something about having to delete a file or files in the root directory, but I don't know where those would be. I've looked and I can't find any remnants of DCA, ORD or the addon manager.
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He mentioned something about having to delete a file or files in the root directory, but I don't know where those would be.
Which is exactly what I've said you should check, refering to the Esellerateengine.dll. See my previous message.
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And I've done that. The Addon Manager Installer puts the file in C:\Windows by default. There is no other Esellerate.dll file created. I checked the FS9 directory for it. I've moved it to the C:\ProgramData\Esellerate folder as instructed and it still will not work. This is getting very frustrating.
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The Addon Manager Installer puts the file in C:\Windows by default.
No, it doesn't.
The Addon Manager installer puts the file in the correct folder for the OS used, which is C:\Windows ONLY under Windows XP
Under Vista and above, which includes Windows 7, the Addon Manager installer puts the .dll in the C:\ProgramData\Esellerate folder
I asked you to check, NOT because our installer puts the .dll in the wrong folder, but because you might have run installers for *other* products (including old Cloud9 installers) that use the C:\Windows folder, regardless of the OS, which is wrong.
Are you running the installer, or Windows 7 itself, or FS9, in one of the XP compatibility modes, or the XP Virtual machine ? This would explain why you have that .dll in the C:\Windows folder, since your system is behaving like XP.
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I'm running FS9 and the installers both in XP SP3 compatibility modes. Now that you mention it. I had run an older installer for the Washington Scenery to demo it before I purchased. (v1.01). I uninstalled it using the control panel, but it still shows up on the list. All the program files were removed but it is still listed. I double checked after uninstalling in C:\, C:\Windows, C:\ProgramData as well as the FS9 folder and there were no Cloud9 or FSDT files left that I could find. I will try it by turning off compatibility mode on FS9 and the installers and see if that will work until I hear something else from you.
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Well, after a complete uninstall of all FSDT sceneries (KORD and KJFK) and Cloud9 KDCA it now works. I turned off compatibility mode for XP. It still would not run, then I tried running FS9 only under Compatibility Mode for Vista SP2 and all is well so far. I have installed and tested ORD and DCA. I still have to install JFK, but I don't foresee any problems. Thank you for your help. :)