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Products Support => GSX Support FSX/P3D => Topic started by: postypat on February 15, 2022, 06:37:17 pm

Title: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: postypat on February 15, 2022, 06:37:17 pm
Hi

i am having a big issue with my GSX, it all started when i downloaded P3D v5.3, so everything went fine up until i tried to get my GSX to register, for some reason i get this message pop up, i have added the addon manager folder to my windows exclusions as that is all i use for protection, unfortunately that did not help as this message still pops up i have tried multiple uninstall and re-install but that did not work either.

I am running out of ideas on how to get this fixed, its strange as addon manager pops up in P3D but when i try and register my keys this pop up.
Can someone help please?
Title: Re: GSX Couatl scripting engine hasn't started
Post by: virtuali on February 15, 2022, 07:24:48 pm
As discussed in so many other posts about this, your problem is surely caused by the antivirus.

Some users reported success using the new FSDT Universal installer that has been posted on the NEWS section of the Home page.

http://www.virtualisoftware.com/update/FSDT_Universal_Installer.exe

Install the Universal Installer, start it with the "FSDT Installer" icon from the Desktop, and use it to update all products.
Title: Re: GSX Couatl scripting engine hasn't started
Post by: postypat on February 15, 2022, 07:59:11 pm
I can confirm that your universal installer has done the job thank you as i sat for over 5 hours trying to figure this out.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Racklefratz on February 16, 2022, 10:13:32 pm
Yep, the Universal Installer did the trick for me today, too.  Problem before wasn't my anti-virus, even though the install error message pointed at it.  My other attempts to get GSX reinstalled failed even when I totally exited from the anti-virus software.  It was something else, not sure what.  I posted about it in the other discussion.

Anyway, fixed now.  Thanks.

Looking forward to the "Showing Some Love" enhancements.   ;)
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Sandbag01 on February 17, 2022, 11:19:35 am
Hi all,

I got the same problem here! I have tried several times to uninstall and install GSX withOUT antivirus.
Every time a get this message.
So I am fed up with GSX and will buy another ground services for P3D...!

Success everyone!

Cheers,
Harry
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 17, 2022, 12:34:23 pm
I got the same problem here! I have tried several times to uninstall and install GSX withOUT antivirus.

The reason why this thread is marked **SOLVED** is because many users confirmed this problem has been fixed by running the new FSDT Universal Installer.

You haven't said anything if you tried it or not.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: antoros on February 19, 2022, 11:09:12 pm
Hello, I still need support please.

1.) Installed Windows 11 Home fresh with all Updates
2.) Installed P3dV4 latest version
3.) tryed to install GSX with https://www.fsdreamteam.com/update/gsx_p3d4_setup.exe this link is posted on your main site
4.) I get the same error (Couatl scripting engine hastn started)
5.) I excluded the directory mentioned from Windows Defender -> no success
6.) When I try to launch Universal installer it says, GSX is not supported yet... please use the standard installer (/update/gsx_p3d4_setup.exe...)

Please help!

Regards
Stefan
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 20, 2022, 01:01:38 am
6.) When I try to launch Universal installer it says, GSX is not supported yet... please use the standard installer (/update/gsx_p3d4_setup.exe...)

As already explained in this thread, you should just install the Universal installer and use it to UPDATE GSX, not to install it. It's supposed you already installed and failed to get the update.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: mcdonnell123 on February 20, 2022, 09:03:16 am
hello. i am getting this problem on p3dv4 even though i turn off anti virus (mine is mcafee LiveSafe) during download and installation.
also i manage to turn on couatl scripting engine by just clicking on the icon in file explorer. but everytime i put in my serial number for gsx and gsx level 2 and press the ok button in the addon manager, it does not make gsx appear. how can i solve this? anyone got any suggestions?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 20, 2022, 11:56:40 am
You don't say if you installed the new Universal installed and did the update from there, which is the thing that has been suggested, over and over, and multiple users who had this problem, confirmed it was fixed this way.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: mcdonnell123 on February 20, 2022, 12:20:35 pm
where is the universal installer?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: flyguy on February 20, 2022, 02:02:27 pm
Well, I was struggling as well as new customer, wanting to use P3Dv5.3 with the latest hotfix and GSX + GSX level 2. Whatever I did, that couatl scripting engine would never appear in P3D.
And it is NOT antivirus that doesn't play nice.

I used the download links in the mail to install GSX + level 2 and the live update tool. The live update tool wasn't working, it dies after it says it will update itself. I have tried installing and uninstalling 4 times with reboots and all and nothing was working. I got to the point where I was fed up spending a complete evening installing an addon.

Then I found this forum thread, which stated the "Universal Installer" is the solution, marking this thread as "solved", without showing us how it exactly is the solution.

What worked for me:
1. Determine where you want to install the "addon manager" and exclude this folder from virus scanning.
2. Make sure you don't have any GSX stuff installed, uninstall + reboot if you have a failed attempt right now.
3. Install the apparently new "Universal Installer" on your computer: http://www.virtualisoftware.com/update/FSDT_Universal_Installer.exe and don't launch it yet - it can't install GSX or GSX level 2 (this needs to be done manually).
4. Install GSX + GSX level 2 (if bought) with this installer, which can be obtained via de site or download links in the mail: gsx_p3d4_setup2.exe
5. Use the "FSDT Installer" shortcut on your desktop (which starts the Universal Installer) to activate GSX + GSX level 2 (if bought) (red circle in screenshot, it's already activated there but you get the point) - you need the codes in the mail.
6. You can update GSX now by selecting it and click the "Update" button (blue circle in screenshot) - or you can select multiple and click the "Update x selected" button at the bottom.

This worked for me, I hope it can help somebody else too. I think I'm missing the philosophy here, but the Universal Installer can't install FSX/P3D stuff yet, you can use it for updates though.

Main problem for me was the fact that the 'old' live update tool is not working at all. So that is where the Universal Installer comes in and helps out.

Quote
You don't say if you installed the new Universal installed and did the update from there, which is the thing that has been suggested, over and over, and multiple users who had this problem, confirmed it was fixed this way.
It is not suggested that clearly here. Saying that it has been suggest over and over and that antivirus is always the problem is not really nice for new customers that are struggling getting their new purchase (your product) to work.
I understand why you say these things, as you surely have experience with customers experiencing problems where these are the solution and root cause. But new customers won't read all the topics on the forums. They want their new purchase to work with ease  :)

Now that I got GSX to work I must say that I like what I see. I'm off exploring the options :)
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: flyguy on February 20, 2022, 02:16:54 pm
where is the universal installer?
It's here: http://www.virtualisoftware.com/update/FSDT_Universal_Installer.exe
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: mcdonnell123 on February 20, 2022, 04:52:26 pm
thanks for your help. its working now. ;D
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: flyguy on February 20, 2022, 05:24:10 pm
thanks for your help. its working now. ;D
Cool! Enjoy :)
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 20, 2022, 07:21:10 pm
where is the universal installer?

It's not really "hidden", it's on the front page of our site, first line of the "NEWS" section.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 20, 2022, 07:30:37 pm
Then I found this forum thread, which stated the "Universal Installer" is the solution, marking this thread as "solved", without showing us how it exactly is the solution. What worked for me:

You are making it sound FAR more complex than it really is.

1) You said already have the GSX installer. Which means the current inability for the Universal Installer to install products for FSX/P3D ( which WILL come, it's just it was more URGENT for MSFS, because in MSFS we don't have a free Trial, so we needed it as soon as possible ), is completely irrelevant to you.

2) You ONLY problem is the Live Update that runs at the end of the normal GSX installer didn't work for some reason.

So, what has been suggested in THIS thread, which is sticky, with a title that it's impossible to misunderstand, AND marked as solved on the assumption that somebody coming here would READ IT first.

It has the CORRECT solution already on the 2nd post, which is my 1st reply, that is only further confirmed by following posts, what you need to do is JUST THIS:

Just Install the Universal Installer and USE IT to Update GSX, and that's it.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: antoros on February 21, 2022, 09:05:48 am
Thank you guys, now I got it and everything is fine. I only read to use the Universal Installer, but its a combination of both    maybe i need some glasses :-)

Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: flyguy on February 21, 2022, 11:51:29 am
Quote
You are making it sound FAR more complex than it really is.

Like it always is for everything in life, if you know what to do.

Quote
1) You said already have the GSX installer. Which means the current inability for the Universal Installer to install products for FSX/P3D ( which WILL come, it's just it was more URGENT for MSFS, because in MSFS we don't have a free Trial, so we needed it as soon as possible ), is completely irrelevant to you.

The program is named "Universal Installer", so it's easy to assume that you can/need to install products with it. I never said anything about relevance, it was an observation and clarification that might help others.

Quote
So, what has been suggested in THIS thread, which is sticky, with a title that it's impossible to misunderstand, AND marked as solved on the assumption that somebody coming here would READ IT first.

It has the CORRECT solution already on the 2nd post, which is my 1st reply, that is only further confirmed by following posts, what you need to do is JUST THIS:

Just Install the Universal Installer and USE IT to Update GSX, and that's it.

Yes, "UPDATE" being the keyword here. You accuse me of not reading the post, I came to this thread because it was marked solved. But it as a new user it is not clear exactly HOW it was solved.

I don't know why you're so defensive and accusative, we're just looking for the solution to (apparently sometimes) not being able to use GSX with the regular installer. Windows changes with updates, so does P3D. It's all software, things work unexpected sometimes. On my system the regular GSX installer constantly fails to properly add GSX in P3D and I figured I'd post the steps that worked for me. A few people already let me know my post helped them.

But I'll spare you your time, I won't be back and I'm not interested in arguing about semantics.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 21, 2022, 12:02:46 pm
Yes, "UPDATE" being the keyword here. You accuse me of not reading the post, I came to this thread because it was marked solved. But it as a new user it is not clear exactly HOW it was solved.

The solution I posted was extremely simple: use the FSDT Universal Installer.

Since the ONLY thing you can do with the Universal Installer for FSX or P3D products is install it, it goes without saying that, a new user trying that suggestions would soon have realize that, once it's installed, the only thing he could do with it ( other than the obvious deactivate/activate or reading the docs ) with GSX was to UPDATE, since clicking install would show a message saying that installation is not available for FSX/P3D products yet.

So, I just can't see how a new user that just read my post about using the Universal Installer could end up with a result any than the one that works.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: CapnTibbs on February 28, 2022, 05:34:14 am
I'm getting the same issue as well, and I can confirm that my antivirus is turned off and I tried that new installer. It still refuses to work.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 28, 2022, 08:01:31 am
I'm getting the same issue as well, and I can confirm that my antivirus is turned off and I tried that new installer. It still refuses to work.

Please clarify what do you mean with "refuses to work".

1) Is the new Universal installer that doesn't start ?

OR

2) AFTER you UPDATED GSX with the Universal Installer, you still get the error about the Couatl engine not starting ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 02, 2022, 07:17:33 pm
I have the same problem :
After updating GSX with Universal Installer I still get the error that Couatl engine won't start. I also added the GSX and associated files to the Anti-Virus exception list. Always the same.
When starting the message comes: GSX regenerating Airport Cache (67%) please wait... Then again the Couatel engine does not start. The following error:

couatl v3.2 (build 4641)
panic log started on Wed Mar 2 17:06:15 2022
problem raised by engine or unspecified addon
{'Airport': 'rpll', 'user pos': (14.50461553669277, 121.0020153221283, 26,3502 m, 3,49023 m, 275.07254108227414, 0.016184519976377487, 0.005580201745033264, 0.0, 3.5381520584106445, 1.0)}

Before the update GSX ran without errors, I already had the new update with the Walk-In Gates which ran without any problems.
Nothing has worked since last week.
My Simulator : P3D v.3.
With FSX and P3d v.5 GSX runs without problem.
But P3D v.3 is my default simulator because I have most addons for P3D v.3.
I hope you have a solution for me
regards
Gottfried
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 04, 2022, 10:29:17 am
have the same problem

No, you don't.


Quote
After updating GSX with Universal Installer I still get the error that Couatl engine won't start. I also added the GSX and associated files to the Anti-Virus exception list. Always the same. When starting the message comes: GSX regenerating Airport Cache (67%) please wait... Then again the Couatel engine does not start. The following error:

The very fact you DO have a log, indicates your problem doesn't have anything to do with antivirus or "couatl not starting". It's starting just fine, otherwise there wouldn't be a log to being with.

However, since logging is not enabled, your error log is not detailed enough to understand the problem so, you need to follow this to enable detailed Logging:

- open the Notepad and type the following on a new blank file:

logFile=couatl.log

(please note logFile is written beginning with a lower case L and a capital F )

- Save the file as couatl.ini in the %APPDATA%\Virtuali folder

- Run the sim, then exit after the error appears.

- Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, post its content

- DO NOT copy the file in a message, but use the "Attach" function of the forum to ZIP the log file and Attach it to a post.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 04, 2022, 01:30:54 pm
Hello
Thank you for your help.
Unfortunately, it is unsuccessful again. I did everything as you described.
I also didn't find a Couatl.LOG file in the Virtuali folder.
I'll send you a screenshot of my Virtuali-Ortner in the attachment.Maybe you will find an error in it.

Greetings
Gonufer
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 04, 2022, 07:44:03 pm
I'll send you a screenshot of my Virtuali-Ortner in the attachment.Maybe you will find an error in it.

The problem seems to be the file is not really named Couatl.INI but, seeing it has a text document icon, you might have not realized it was in fact named Couatl.INI.TXT and you don't see it, because Explorer is setup to hide file extensions.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 04, 2022, 09:07:03 pm
Hello
I tried again and renamed the file as you wrote Couatl.INI,
The only error message I received can be seen in the attached screenshot.
Somehow I lose hope that my simulator will run properly with GSX.

Greeting
Gonufer
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 04, 2022, 10:32:23 pm
I tried again and renamed the file as you wrote Couatl.INI,

It doesn't seem you have, looking from your last screenshot, the icon is still text and is still reported as a text file.

Quote
The only error message I received can be seen in the attached screenshot.

Which clearly indicates you haven't named the Couatl.ini file correctly, because if you had, you won't have a Couatl.err but, instead, a Couat.LOG file, which is more detailed. As I've said, turn off the option to hide the file extensions in Explorer, so you can see the complete name of the file.

If you don't know how to do that, see here:

https://windowsdot.com/how-to-view-hide-file-extensions-in-windows-10-5-ways/#1
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 05, 2022, 09:44:09 am
Hello
First of all, thank you for the patience you have with me.
But I just can't do it.
I made the option to hide the file extensions in the explorer and so saved the file in the Virtuali location.
Without success. There is still no more detailed Couat.LOG file. Too bad for your effort, but I'm probably too clumsy to solve this problem myself.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 05, 2022, 02:08:20 pm
I made the option to hide the file extensions in the explorer and so saved the file in the Virtuali location.

But you now forgot to rename it, because now that you have the file extensions visible, it's clear the file is really named Couatl.INI.TXT ( see your screenshot ), instead of Couatl.INI as it should.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 05, 2022, 02:55:30 pm
A miracle is still happening.
It still worked.
I hope you can now use this Couat.LOG file. do something.
Thank you again for your patience
But how can I upload the whole LOG File?
Gonufer
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 05, 2022, 03:00:37 pm
A miracle is still happening.

Surely it's not a miracle, is that you finally did exactly what I told you to do.

Quote
But how can I upload the whole LOG File?

You don't know that, because you didn't pay attention to the last line of my previous instructions:

Quote
DO NOT copy the file in a message, but use the "Attach" function of the forum to ZIP the log file and Attach it to a post.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 05, 2022, 07:08:28 pm
Here is the required Couatl Log. File
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: DomNick on March 06, 2022, 07:48:30 am
Hello,

have tried for many hours to install into P3D V5. Same error message about COUATL not being loaded when clicking Addon Manager.

- As described here also used the Universal Installer
- There is no more AntiVirus at this point, completely uninstalled
- I did create a logfile, see below
- Not sure if that is of relevance but I do have MSFS installed in D:\FS2020 and P3D in D:\P3DV5. Somehow the MSFS path is listed in the log file even though I am 100% sure that I did not select it anywhere in the installation process.

Thanks for the help

Code: [Select]
Python 2.7.16 Stackless 3.1b3 060516 (default, Mar  9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v4.0 (build 4475)
log started on Sun Mar  6 07:37:58 2022

connecting to SimConnect...
connected to SimConnect
connected to bglmanx
View changed to Virtual Cockpit
View changed to Virtual Cockpit
View changed to Virtual Cockpit
Simulator version: 5 3 17 28160
Running in mode: Prepar3D v5 (bglmanx setting)
RunningMode::pathToInstalledPackages D:\FS2020
Loading addons
Loading addon common
Added Menu Item "Couatl settings" (id 68)
Addon common loaded
Loading addon LiveUpdate
Added Menu Item "Couatl Live Update" (id 70)
Added Menu SubItem "Disable" (parentId 70, id 71)
Addon LiveUpdate loaded
requesting AddOn list to bglmanx
Failed SHA256



Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 06, 2022, 03:52:31 pm
- As described here also used the Universal Installer
- There is no more AntiVirus at this point, completely uninstalled
- I did create a logfile, see below
- Not sure if that is of relevance but I do have MSFS installed in D:\FS2020 and P3D in D:\P3DV5. Somehow the MSFS path is listed in the log file even though I am 100% sure that I did not select it anywhere in the installation process.

Your log clearly shows what the problem is, and is that you are still getting an OLD version for some reason. The current version for P3D is 4642, while you still have 4475, which it's just NOT ONLINE ANYMORE, ANYWHERE!!!

So, clearly, something is blocking the download, because version 4475 is months old and we don't have it anywhere.

Or, alternatively, the updater is downloading the correct version but, the antivirus is preventing it to install it, so you are stuck with the previous version.


And yes, I see you said "there's no more antivirus" and you said it's "completely" uninstalled. I'm not even sure it's possible to uninstall the default Windows Defender so, maybe you uninstalled a 3rd party antivirus you had, so now the default antivirus came back ?

And, not a single time, we ever suggest to "uninstall" the antivirus so, why you did that. We NEVER suggest to uninstall anything, and surely not the antivirus but, instead, do as follows:

- Configure the antivirus and add the Addon Manager folder to the antivirus EXCLUSIONS. This is the proper way to do it, any other way is wrong, including uninstalling the antivirus, which is not always so easy and would imply the antivirus uninstaller really works without bugs and it implies the default Windows defender would then replace the one you just uninstalled, meaning you will STILL need to configure the Windows Defender.

If you really can't fix your firewall/antivirus problem, you can try this:

- UNINSTALL GSX and reply YES to the question "Do you want to remove the Addon Manager ?"

- Uninstall every other FSDT product you might have.

- After all of this, be sure the Addon Manager folder is removed. If it's not, remove the whole folder manually.

- DOWNLOAD and Install the FULL GSX installer again. The installer COMES WITH the latest version of couat.exe so, it's just NOT POSSIBLE you would end up with an old version again, assuming you did all the previous clean up.

- Eventually, after reinstalling GSX, reinstall the Universal Installer again and use it to update GSX.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: DomNick on March 08, 2022, 05:12:23 am
Hi Umberto,

thanks for the quick reply. Summary first: It is working now  :D

Should have been more precise initially. It was very late in my part of the world, so probably forgot to include some background. I tried to add exceptions to Norton360 as described on the forums here and the Norton website. Finally, I did uninstall Norton360 as even disabling all of the features and adding exceptions does not completely prevent it from meddling (as discussed on their forum).

However, after uninstalling I indeed forgot to add the Windows Defender exception. Having added it, it now works.

I have never downloaded from anywhere else besides the website GSX installer 2 days before I wrote, so I don't know how an outdated version was making its way to my installation.

Thanks again.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 08, 2022, 06:31:10 pm
Hello Umberto
Have you found a solution to my problem?
The missing required Couatl log. I attached the file to my last post.
I would be happy if I could use the good GSX program again in my simulator.
Thank you
Gonufer
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 08, 2022, 09:55:03 pm
The missing required Couatl log. I attached the file to my last post.

Your log shows the simulator can't find an object that is *surely* installed with GSX since years ( the default jetway replacement model ), as if you never installed.

Download the GSX installer again and reinstall it.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 10, 2022, 07:53:10 pm
Sorry I give it up.
I downloaded and installed the GSX installer again with the result that the GSX program is no longer displayed in the simulator. No error message nothing. Will probably be a mistake in the whole system.
I'll let it be like that now...
Thanks for the help.
GoNufer
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 10, 2022, 08:45:11 pm
I downloaded and installed the GSX installer again with the result that the GSX program is no longer displayed in the simulator. No error message nothing. Will probably be a mistake in the whole system.

You haven't said if you did what has been suggested at  the start of this thread:

- Install the FSDT Universal Installer

- Use THAT to update GSX.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 11, 2022, 06:34:26 pm
I updated GSX with the FSDT Universal Installer and always the same. The add-ons do not display a GSX. In the Addon Manager only GSX is displayed, no GSX level 2. It just doesn't work anymore.  Maybe I uninstall everything once and start all over again. But at the moment I just don't feel like it anymore.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 11, 2022, 08:04:21 pm
In the Addon Manager only GSX is displayed, no GSX level 2

That's because your Addon Manager is ANCIENT! You have a version that must be year's old, before GSX L2 even came out. The current version is 5.0.0.2 so, you are many versions behind.

Is it possible you installed an older product that used the Addon Manager ? The QW757 maybe ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GoNufer on March 13, 2022, 09:27:58 pm
I have never installed a QW product.
How can I install the latest version of Addon Manager? I installed everything with the latest FSDT installer and the addon manager remains the old one.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 13, 2022, 09:41:36 pm
How can I install the latest version of Addon Manager? I installed everything with the latest FSDT installer and the addon manager remains the old one.

It's not possible to get such old version ( see the copyright notice in your screenshot, it's from 2016!!! ), if you just install anything from any current FSDT installer, the version you have is surely nowhere to be found, either inside any of our installers, and surely not anywhere on our servers.

So, the only possible way you could have got it is:

- You must have installed a VERY old FSDT installer, or an old QW757 installer: those are the only places you could find that version, it's not possible to get it anywhere else, because all installers since at least 3 years automatically downloads the latest files from our server.

- Your antivirus/firewall is still blocking the updater so, even if you ARE using the current updater and the current installer, they are prevented to get rid of that old version, which you clearly installed a while ago and forgot about it.

In this very thread, I already indicated a procedure to uninstall completely:

http://www.fsdreamteam.com/forum/index.php/topic,25999.msg171276.html#msg171276

Another possible reason of getting such an old version, is a problem with one of your DLL.XML file, perhaps you or another utility that handles these files must have restored an old version, possibly pointing to an old version of the Addon manager to a file location we don't use anymore. This might happened together with a mixup of your registry keys between FSX an FSX:Steam

Check for the DLL.XML file in both these folders:

%APPDATA%\Microsoft\FSX\DLL.XML
%APPDATA%\Microsoft\FSX-SE\DLL.XML

Open the files, and see if they contain a line loading BGLMANX.DLL from a path that is NOT the one you installed the Addon Manager into, that's where you might still have an old copy of it, which should be removed.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Planeviation on March 14, 2022, 11:17:54 am
Hey everyone, hope you all are having a good day. I was reinstalling p3d recently (just to have a fresh start and clear up any issues in the sim), and I have unfortunately come across an issue while re-installing GSX. Whenever I had into the addon manager in the sim to activate the serial, it said the couatl engine has not started. I have moved my Addon Manager folder to the Exclusions list of my anti-virus software. I have even gone as far as disabling antivirus completely. However, after several restarts and re-installations, I am still coming across this issue. I have also tried updating the gsx using the universal installer, and it however is still not working.

Would anyone happen to know why this is occurring? Thanks.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 14, 2022, 12:59:40 pm
Whenever I had into the addon manager in the sim to activate the serial, it said the couatl engine has not started.

The first reply in this very post provided a solution that seem to work for most users, that's why this topic has been made sticky and flagged as Solved. Here's a link to the top of the thread, which shows the solution:

http://www.fsdreamteam.com/forum/index.php/topic,25999.msg170573.html#msg170573
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Christoph on March 17, 2022, 11:43:27 pm
Hello,

I used an older version of GSX successfully for quite a long time. Some days ago, I realized that Live Update did not work any more, it crashed after a very short time without finishing its work (maybe because I had updated from Windows 10 to Windows 11?). So, I uninstalled GSX, downloaded the newest version from your website and installed that one. Unfortunately, the re-installation did not make the Live Update work, it still crashes after a short time, and so does the Universal Installer. The crash comes so quickly that I have no chance to read where it happens.

Now, I even realized that GSX is not available any more from the P3D Addons menu, and when I try to register gsx from within that menu, I get the error message from the subject of this thread. As I uninstalled my antivirus software and additionally deactivated Windows Defender, this is surely not a problem with antivirus software.

Regards
  Christoph 
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Captain Kevin on March 18, 2022, 12:40:54 am
Christoph, define crash. From what I understand, it automatically closes after it completes all updates, and if you don't own every FSDreamteam product, it won't complete every step since it obviously can't update a product that isn't installed.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 18, 2022, 02:08:26 am
Does the Universal Installer starts if started from the "FSDT Installer" icon ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Christoph on March 18, 2022, 10:33:06 am
Crash means that the program is ended already when the progress bar is near zero.

The Universal Installer crashes when I start it from the desktop icon.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 18, 2022, 10:43:48 am
The Universal Installer crashes when I start it from the desktop icon.

Please confirm if you started it from the "FSDT Installer" icon and not from the other "FSDT Live Update" icon.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Christoph on March 18, 2022, 10:55:02 am
No matter if I start it from the FSDT Installer icon or from the Live Update icon, it fails in both cases.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on March 18, 2022, 12:28:24 pm
Just so be sure, try to download the Universal installer again, the latest version which supports our latest airport ( LFNC ), you should recognize it from the readme file at start.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Christoph on March 18, 2022, 01:02:50 pm
Ah, thanks. I had thought that the newest Universal Installer version is already included in the latest GSX version. Now, updates work as well as the GSX items in the P3D addon menu.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: CaptOwen on March 23, 2022, 05:59:33 pm
Hi all,

Just want to add that the Universal Installer tool worked for me. For anyone unsure (I'll admit at being a little unsure at first):

1) Install GSX via the normal installer
2) Download and install the universal installer
3) Download and apply any updates from within the universal installer.

As soon as I launched the sim, COATL did its thing and works perfectly.

Kind regards,

Owen
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: d_stickman on March 29, 2022, 04:44:40 pm
Was having the same issue as described above and the Universal Installer did the trick for me as well. I was pulling my hair out before doing the smart thing and going to the forums.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: KeDoG3 on April 05, 2022, 01:51:02 am
So I followed the same solution advice and downloaded the Universal installer but still am running into GSX L1 and L2 not running. When I restart Couatl I get the same error message. This only happened after buying DFW and I can replicate it at LAX and ORD as well.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Hawk on June 23, 2022, 03:49:44 am
Having a similar problem...but not the same.  Couatl launches but doesn't exit. This has happened recently.  When I launch GSX customize Airport positions the green Couatl scripting engine icon appears in my task bar.  When I then select customize Parking positions option the couatl icon disappears from my task bar, and I see the normal layout for adjusting parking position, jetway position, etc. and Couatl places me in slew mode.  After I finish with adjustments I press "Y" to Exit and nothing happens.  I remain in the edit mode but no longer in Slew.  The only way out of edit mode is to go to the add-ons menu and re-launch GSX customize Airport positions.  That puts me back at the main option screen where I can add more jetways or exit. This also makes the green Couatl icon re-appear in the task bar.  Other than that it seems to work normally and it appears to save my new settings.  It is the strangest thing.  I followed this thread and downloaded the universal installer and ran updates without issue but I am still having this issue.  Any ideas?

Prepar3DV5, Windows 10, 128GB RAM, Nvidia 2080 Ti
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on June 23, 2022, 11:31:53 am
Having a similar problem...but not the same

Your problem not similar at all. It doesn't have anything to do with anything that has been discussed here.

Quote
Couatl launches but doesn't exit. This has happened recently.

That's not what happens, according to your report. "Couatl exit", means the program closing itself automatically when exiting the simulator. That's the one and only time in which Couatl is supposed to exit.

Quote
When I launch GSX customize Airport positions the green Couatl scripting engine icon appears in my task bar.  When I then select customize Parking positions option the couatl icon disappears from my task bar

Ok, I understand where your confusing came from. You assumed that Couatl started with the editor, because you saw the icon appear in the Taskbar and you assumed it was supposed to exit because the icon disappears. That's not the case, Couatl didn't started at that time and didn't exit at that time, and it was never supposed to "exit". The icon you see is NOT the icon of the program itself, it's the icon of the editor Dialog, which happens to be the same as the Couatl program (because it belongs to it), but it doesn't indicate in any way the running status of the couatl program ITSELF.

The one and only way for you to know if Couatl started ( when starting the sim ) or Exited ( when closing the sim ), is checking the Task Manager, that will tell you about the Couatl program ITSELF.

Quote
After I finish with adjustments I press "Y" to Exit and nothing happens.  I remain in the edit mode but no longer in Slew. 

Exactly so no, you problem is not the Couatl is not exiting, since at that time is not supposed to exit, but some kind of error must have happened when you pressed the Y key to return to the dialog.

If you have logging enabled in the GSX Settings, exit the sim immediately as soon you see the editor "stuck" the way you describe, and see if there's a log there.

Also, because your problem doesn't have anything to do with this thread, DO NOT reply here but, instead, open a new thread with a proper title describing your problem with the EDITOR, eventually post your LOG file there.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: yurirodin on June 30, 2022, 10:27:21 pm
Hello,

GSX and other add-ons have been working fine in P3D v5.3, but right after I installed Hawaii Airports Vol 1 no FSDT products are working and when I go into Addon Manager in the menu I get the Anti-Virus message posted earlier in this thread. I have tried running Live Update and FSDT Installer but they are crashing after I try to open them. I'm attaching the couatl.log file.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on July 01, 2022, 10:45:43 am
Your log confirms your problem (as usual) is clearly caused by either your antivirus or firewall which has prevented to get the correct version of the program, because your are using this version:

couatl v4.0 (build 4475)

While the current version for P3D is build 4642, which has been released in Februrary 2022, so your version is quite outdated.

Under normal circumstances, it's not possible to get an outdated version, since as you have surely noticed, ALL our product installers always download the latest updater and the latest files as they complete, and we don't surely have that outdated version anywhere.

So, regardless how old is your installer ( unless is even older than 2017, where we used a different update server and method ), you should always end up with the correct version UNLESS, of course, the antivirus or the firewall is BLOCKING THE UPDATER, so you are stuck with the old version.

So yes, the error message is correct saying your problem is the antivirus or the firewall.

Of course, the first post in this very thread have a solution that worked for many: use the new FSDT Universal Installer and use THAT one to update. It seems that, for some strange reason, they antivirus are less unfriendly with it.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: yurirodin on July 02, 2022, 01:46:17 pm
Disabling the firewall fixed it. I think the problem was that I had bought Hawaiian Airports Vol 1 from Simmarket and not the FSDT website. The Simmarket version had the outdated couatl version that triggered the firewall so that neither Live update nor the Universal installer could connect and update to the new version, until I turned off the firewall. This issue had nothing to do with the Anti-virus like the earlier message in this thread said. Also, since the version of couatl that got installed into Addon Manager was an outdated one, no FSDT products would work with P3D running. So, buying from Simmarket was what triggered all of this.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on July 02, 2022, 07:25:44 pm
Quote
This issue had nothing to do with the Anti-virus like the earlier message in this thread said.

You can use firewall or antivirus terms as they were the same, since the end result is they prevented a download.

So, buying from Simmarket was what triggered all of this.

No, the firewall was the problems.

As I've said in my previous post, even an old installer should still be able to download the latest files, that's the only reason why they download things at the end, but if the antivirus/firewall is blocking the installer, you are stuck with whatever version of the files the installer came with.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: leolembo95 on August 13, 2022, 02:39:13 pm
hello today after a while like 2/3 weeks of inactivity i started the sim and gsx wasn't shown in the addon menu i have tryed everything you posted before but nothing happen windows events says: Nome del modulo che ha generato l'errore: Couatl64_P3D.exe, versione: 4.0.0.4642, timestamp: 0x620a8d3e
now i really don't know what to do coualtl start with the sim (saw in the task manager) but once the simulator (p3dv4.5) is fired up the coualt stop working the only wired thing i saw was during gsx setup comes out a massage say something like xml.dll exe.dll ok and simobject.cfg not found but it exist
and i saw that do not add any entry in the .dll for coualt.
windows 10

thanks in advice
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 13, 2022, 03:49:45 pm
Some users reported success using the new FSDT Universal installer that has been posted on the NEWS section of the Home page.

http://www.virtualisoftware.com/update/FSDT_Universal_Installer.exe

Install the Universal Installer, start it with the "FSDT Installer" icon from the Desktop, and use it to update all products.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: leolembo95 on August 13, 2022, 05:42:16 pm
already done several times this is what the lo reports:

Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 13, 2022, 05:53:19 pm
already done several times this is what the lo reports:

I removed your log because you posted it when you should have ZIPPED and attached to a log.

However, the log indicated the program STARTED so, your problem doesn't have anything to do with this thread or the antivirus or the installer.

When the airport cache regeneration cannot be complete, it's likely due to one of your scenery files corrupted, but it might also be caused by the antivirus, blocking some of the files containing sceneries that needs to be scanned to create the airport cache.

Try to add to the antivirus exclusions the entire P3D folder, as well any other folder that contains sceneries, if it's outside the P3D folder.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: leolembo95 on August 13, 2022, 06:31:03 pm
oh sorry however already set exclusion but it's strange because it always worked fine just now i didn't run the sim for a cuple o weeks and than get corrupted ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 13, 2022, 10:06:13 pm
it always worked fine just now i didn't run the sim for a cuple o weeks and than get corrupted ?

I cannot possibly know why files on your system might get corrupted. And I haven't said I'm sure that's the reason why the cache regeneration failed, I can only know from previous reports that, is either a corrupted .BGL or the antivirus blocking the process because it was trying to access a file.

On the other hand, we haven't updated the P3D version since last February so, unless is that long you haven't used it, it can't be something in the software itself.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 14, 2022, 09:12:13 pm
Hi,
similar problem here: Last flew with my sim 2 months ago, now couatl64_P3d.exe starts, but I can see it disappear in task manager, when P3Dv4 is loading terrain at 6%. In consequence virtuali submenu is existent, but couatl not. In virtuali addon manager all my FSDT sceneries and GSX are in trial mode, when i click on "register serial", a P3D window tells me couatl is not running, that might be caused by an antivirus program. But this appears the same with my antivirus completely inactive.
I deinstalled all sceneries I added since couatl ran normally last time, no effect. I downloades the FSDT Universal Installer and let it run. It shows my purchased FSDT products active and makes the updates. But nothing changed. I downloades the gsx_p3d4-setup.exe, it ran and made the install, but also nothing changed.
Do you have any idea what I can do?
couatl.exe makes a log, I attach it here. Thanks for any help.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: golfkung05 on August 14, 2022, 09:25:57 pm
Hi,

I also faced the issue as well, i understand that there might be an issue with the simmconnection somehow because I cannot call the GSX as usual a couple days ago and then I decided to reinstall the GSX1,2 again. Before I decided to uninstall the gsx, I found that my gsx had been downgraded to trial mode without any reason.

After installing again, I activated via the FSDT Universal Installer which shows that I'm already fully activated but after validation on my P3D, it is still in the trail mode.

I have attached the log file for your clarification. Regards
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 14, 2022, 10:59:14 pm
After installing again, I activated via the FSDT Universal Installer which shows that I'm already fully activated but after validation on my P3D, it is still in the trail mode.

Your problem doesn't have anything to do with activation: if the FSDT Installer says a product is active, than IT IS active. The issue is, according to your log, the Couatl program started, but disconnected immediately, as if the simulator quit, or there was another similar problem with Simconnect.

It's important to note, when you see that kind of log, it shows no error happened, just the program received a "Quit" order from Simconnect, which usually should only come when you exit the sim.

And the puzzling thing is, it's a *clean* quit, as if you really exited the sim normally. When it's an abrupt disconnection, the log will be different, saying something like "has the sim crashed ?" because this is what we detected and log when the connections stops without receiving a proper "quit" command.

Which wasn't your case or, if it was, it wasn't logged (that might be a possibility), it really looks like a straight quit. Could be you have other add-ons running the FSX version of Simconnect ? Some add-ons do this, to make it "easier" for them, so they only distribute a single client for all simulators, because FSX clients *usually* can connect to P3D. We are a proper P3D native client but, it's possible another add-on is using the FSX Simconnect and if THAT one is missing/corrupted or has other issues, it might even affect a proper P3D client like ours.

The only way to know this for sure, would be disabling all add-ons from the Options->Add-ons menu, except of course for FSDT Addon manager, and see if it runs alone. If it does, re-enable one add-on at a time, to eventually find a conflict.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 14, 2022, 11:14:48 pm
Could that also be my problem? As you might see from my log, in my case simconnect connects. Might an fsx Simconnect give some kind of exit command after couatl already has connected?
Might it help to let Windows search all simconnect.dll files and exchange them wit the one from the latest SDK?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 15, 2022, 12:11:06 am
Might an fsx Simconnect give some kind of exit command after couatl already has connected?

Normally, when all works, no. It looks more like a conflict of some kind.

Quote
Might it help to let Windows search all simconnect.dll files and exchange them wit the one from the latest SDK?

You should never do that, because FSX's Simconnect used the dreaded SideBySide system, which in theory should allow multiple versions of the same .DLL running all at the same time. However, it was so complex and cumbersome that, when it didn't work for any reason, disasters happens and it required a very high level of knowledge to fix, like booting Windows
in safe mode and manually removing folder, then going through the registry to remove the problematic versions.

It was so complex and so fragile that:

- Microsoft themselves stopped using it for their VC++ redistributables

- Lockheed Martin got rid of it, when they switched for 64 bit, to a more traditional static library system.

However, this would only help the modern applications, those made using the new system. But since P3D server can still accept connections from ancient clients, dating back to the first FSX, those would STILL use the SideBySide method, so they might still confuse the newer application using static libraries because, while this approach is simpler, is NOT designed to allow multiple version of the same libraries running together.

So, the only real way to fix this, would be pester the developers of those applications still using the FSX Simconnect to switch to the P3D version, and make a proper native P3D version of their app. If you try to fix it yourself, it might work or not. Yes, there's a system (one of the many that can fail) in SideBySide in which you can "upgrade" an application made for an older version of the library to use a newer one, which must still be Side-by-side, but at least it might be the latest version. Because, there's only thing worse than using P3D with mixed FSX Simconnect apps, and is using P3D with *multiple* mixed version of *different* FSX Simconnect apps, like RTM, SP1 and SP2 clients, all connecting at the same time (hoping SideBySide works ), together with proper P3D apps using the native P3D Simconnect. When it works, it works, but its a miracle it even works...

That's why I said to disable all other add-ons first. To at least KNOW, for sure, if this is a Simconnect conflict, and identify the source. Because maybe it's not, and you risk completely screwing up your whole P3D installation if try to fix that yourself without knowing exactly what you are doing.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: gevan on August 15, 2022, 02:41:00 am
Hi Umberto,

I had all this year without using P3Dv4+ because I replaced the hard disk due to failures and now that I have used the simulator again, I have the problem that GSX 1 and 2 don't work, it gives me an error that couatl is not executed and it's due to the antivirus, which I have always excluded the folders and files of the FSDreamTeam programs (I have used time ago and I haven't had that problem with antivirus, I have always used Avira)

I have already uninstalled all the FSDT programs including sceneries and gsx, reinstalled with the new installers available on your website and then ran the "FSDT Installer" program to update everything. I did this with the antivirus disabled, just in case.

I attach the log file and a screenshot of my antivirus to confirm what I say.

I appreciate a little help on what else I can do to solve this problem..

Regards
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 15, 2022, 10:35:09 am
What a desaster! Thanks a lot for the warning and clarification. Is there a way to recognize applications using the old simconnect mechanism? By the date of the included simconnect.dll?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 15, 2022, 01:55:23 pm
Please read the last posts, in which I asked to produce a log, so we can know if the program doesn't even start ( so it's likely an antivirus problem ), or it starts but it crashes for some reason.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 15, 2022, 04:50:46 pm
Please read the last posts, in which I asked to produce a log, so we can know if the program doesn't even start ( so it's likely an antivirus problem ), or it starts but it crashes for some reason.
It definitively starts and produces a log, regardless if the Antivirus is running or not. I can see it running in the taskmanager; I attach two of the produced logs in my trials today.
Mostly couatl64_P3D.exe quits when P3D is loading the scenery at 6 % ("loading terrain"). couatl64_P3D.exe kept running, when
a) first case: I deleted the scenery.cfg, all entrances in the two add-ons.cfgs and all folders in Documents/Lockheed Martin/Prepar3Dv4 Add-ons with the exception of those from FSDT,
b) second case: when I deactivated in Lorby Addon Manager all sceneries, all "Other addons" and all Packages with the exception of FsDreamTeam Addon Manager, BUT I could not find a single Addon causing the problem, when I activate only one Addon randomly, the problem reappears. So I am little bit helpless, as I cannot reproduce it to appear with a special Addon.
EDIT:
And just now it even crashed with all Addons and Packages deactivated and for trial all .inis for airports deleted in ....AppData\Roaming\Virtuali\GSX.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 15, 2022, 05:34:12 pm
Once again I deleted the scenery.cfg, all entrances in the two add-ons.cfgs and all folders in Documents/Lockheed Martin/Prepar3Dv4 Add-ons with the exception of those from FSDT and couatl64_P3D.exe keeps running, GSX and Virtuali menus in P3D are accessible and all my FSDT addons appear as activated. I attach the produced log.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 15, 2022, 10:39:16 pm
Your log indicates the program started normally, it started the airport regeneration process, but couldn't complete it.

When the airport cache regeneration cannot be complete, it's likely due to one of your scenery files corrupted, but it might also be caused by the antivirus, blocking some of the files containing sceneries that needs to be scanned to create the airport cache.

Try to add to the antivirus exclusions the entire P3D folder, as well any other folder that contains sceneries, if it's outside the P3D folder.

Another thing you might try, remove this folder, when the sim is not running, of course.

C:\ProgramData\Virtuali
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 17, 2022, 01:41:51 pm
Sadly both did not help. Without much hope a full new install of P3Dv4 can be avoided I attach the two logs produced after excluding all scenery folders in the Antivirus an thereafter deleting C:\Program Data\Virtuali. Perhaps you can identify someting in them.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Goofie31 on August 17, 2022, 02:52:31 pm
GSX is not showing in addon menu. I think it is relating to airport cache not generating. So i checked and all flight folders are excluded form anti virus.

Any further suggestions?
Log attached.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on August 17, 2022, 05:34:25 pm
It seems this has been solved for several users, but I am still struggling to get it working. I have followed all the suggestions and I never succeeded. It seems I have a marginal situation, as at one of the trials I was able to set the keys (which were in fact known to the system) but the software didn't run anyway. I was running with my Anti virus set off (McAfee Internet Security). I am running P3Dv4.5 under Windows 10 Home. I have the feeling that my problem started after the recent Windows update. With McAfee set off for Reat Time Scanning and the Firewall disconnected, I have updated GSX using the FSDT tool, but was never able to put the system back to work.

Hope someone can help.

Kind Regards,

Domingos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: gevan on August 18, 2022, 01:42:17 am
I just had no response from Umberto on this issue.

I have already done everything he says we should do and GSX 1 and 2 don't work. It only appears in the addon menu "Addon Manager" and not the GSX (it's shown as "Installed and in Trial") supposedly blocked by the Antivirus, something totally ridiculous because I have already excluded all folders, programs and such from FSDT and the problem continues (I uninstalled even the Avira Antivirus and kept only with the Windows Defender). The issue still there.

I know that there is a bug in the engine "Couatl64_P3D.exe" that closes when loading the simulator and doesn't continue running, but I know that they will not recognize the bug that they have and that it has always been present because of the constant failure with any antiviruses; no other P3D, FSX and MSFS2020 programs ask for such "exclude folders" nonsense for software to work.

I'm not going to reinstall my P3D just to get GSX to work, when all other addons do it without any issue.

I hope they give us a definitive solution to this soon or I will not spend a single penny more on their new programs that they launch in the future.

Thanks.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: eddmariner on August 18, 2022, 05:28:05 am
Not Solved! i have no antivirus at all and windows defender has always been turned off. Couatl refuses to start no matter how many times i uninstall and reinstall it and run all the updaters and whatnot. nothing you guys have said has any positive effect.  what can i do?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Goofie31 on August 18, 2022, 12:24:36 pm
Hi Everybody,

My issue is solved.

If anyone else updates using www.aero.sors.fr navdata, then i would suggest download 2208 Revision 2 and install. Apparently there was a damaged file form Europe that was causing issues.

However if FSDream team could take note, that one corrupt file should not stop GSX from working. Instead GSX should skip the file and make a note there was an issues in the couatl file. I say this a good feedback because make runways which i run after any Navdata update or scenery change never has an issue.

This would also allow end users to identify the corrupt or damaged file quickly.

Regards

Damian Doyle
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on August 18, 2022, 03:42:10 pm
Dear Damian,

Thanks for preventing me from burning my grey cells: After many attempts to solve my situation, it seems that your suggestion really worked: after a reinstallation of the navdata file it seems my installation has gone back to a normal status!

Kind Regards,

Domingos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 18, 2022, 04:12:01 pm
Damian,
same at me, works again as usual, we cannot thank you enough for having solved this problem!
I totally agree FSDT should take this as an opportunity to prevent only one hidden file could make all their wonderful products unusable without any report where to find the reason, regardless that it may be caused by third party software.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 18, 2022, 05:15:49 pm
We checked the site and it seems the corrupted version can't be downloaded anymore, if somebody could send it to me using the support email, it could be useful for us.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on August 18, 2022, 05:33:09 pm
The adress linked here: http://www.fsdreamteam.com/contacts.html ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 18, 2022, 09:51:19 pm
Yes.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: badarolsen on August 21, 2022, 09:01:06 pm
I already use GSX2 in P3Dv4. Now I installed FSDT Universal Installer (to install also GSXpro for MSFS) I have following issues:
Wenn launching P3D then couatl engine starts too, but as soon I load a scenery, it is closed again. GSX2 and all FSDT sceneries are in trial mode. I reinstalled the universal installer and updated all sceneries in it, put addon manager and couatl launchers in the antivirus exception list, I even stopped my antivirus software, but nothing helped.
Furthermore wenn launching MSFS with GSXpro installed, the simulator is shut down, as soon as a scenery is loaded.

What to do?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: coreyc84 on August 22, 2022, 03:33:03 am
Hi Everybody,

My issue is solved.

If anyone else updates using www.aero.sors.fr navdata, then i would suggest download 2208 Revision 2 and install. Apparently there was a damaged file form Europe that was causing issues.

However if FSDream team could take note, that one corrupt file should not stop GSX from working. Instead GSX should skip the file and make a note there was an issues in the couatl file. I say this a good feedback because make runways which i run after any Navdata update or scenery change never has an issue.

This would also allow end users to identify the corrupt or damaged file quickly.

Regards

Damian Doyle



Saw this, got excited, reinstalled 2208 from navigraph hoping it was the same effect, twas not the same effect, lost hope again, now drinking, good night to all
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: eddmariner on August 22, 2022, 06:06:21 am
ok, so reinstalling navdata finally worked BUT, everything is not yet right.
couatl starts and the gates and things take their time to appear. BUT, i can hear the people boarding and the ground equipment appear,BUT the fuel truck just parks there  BUT it does not deploy the fuel pipes nor do the fueler personnel get out of the truck to hook up the fuel AND the fuel truck never leaves AND the baggage carts and loaders never do their jobs AAANNNDDD after all that i cannot make the jetway detach AND there is no pushback tug to be had AND i cannot deactivate gsx in the dropdown menu.  so the only way i can leave the gate is to start the engines and use reverse thrust to back off the spot WITH THE GATE, FUEL TRUCK AND CONES STILL IN PLACE. (im not screaming  ). is there any way to fix this????
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 22, 2022, 07:14:03 pm
It's obviously impossible to help you with such a sparse description of the problem.

You said the fuel truck doesn't have a crew, but you don't say which airplane you use, and which truck arrived. Not all planes can use the crewed truck and some have a specific procedure you need to follow.

However, DO NOT post here about any problems that are unrelated to this thread. Since your Couatl is not starting, if you have any problems, open a new thread, with a proper title, and describe your problems as precisely as possible.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: eddmariner on August 23, 2022, 01:13:45 am
woah,i feel like i just got spanked.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: coreyc84 on August 23, 2022, 05:23:19 am
It's obviously impossible to help you with such a sparse description of the problem.

You said the fuel truck doesn't have a crew, but you don't say which airplane you use, and which truck arrived. Not all planes can use the crewed truck and some have a specific procedure you need to follow.

However, DO NOT post here about any problems that are unrelated to this thread. Since your Couatl is not starting, if you have any problems, open a new thread, with a proper title, and describe your problems as precisely as possible.

Actually the couatl script may be a legitimate issue to look into. I have noticed that when activating GSX and the jetways disappear, if you restart couatl, the jetways reappear then disappear again when trying GSX again. So there is some sort of disconnect.  Also when doing this, that is when GSX may load but you are unable to do anything, IE: settings, disable, customize parking or pushback etc..GSX essentialy freezes without a sim CTD. You can go into the drop down to try to disable or adjust settings but when you select those options, nothing happens.

Edit: I'm using p3d 4.5
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 23, 2022, 11:19:51 am
Please always include the P3D version you use in your reports.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: kEEPY91 on September 12, 2022, 01:42:00 pm
Hi all,  I've recently encountered this issue, i have done a fresh install of windows but cant even get the installer to open up i browsed through many of these threads and found a reference to an ERR file, which is showing this:

couatl v3.2 (build 4641)
panic log started on Sat Sep 10 14:34:40 2022

problem raised by engine or unspecified addon
unrecognized running mode '' using 'fsx'
{}
Python 2.7.13 Stackless 3.1b3 060516 (default, May 22 2017, 13:45:26) [MSC v.1900 32 bit (Intel)] wxPython 3.0.2.0
couatl v3.2 (build 4641)
log started on Sat Sep 10 14:34:41 2022

connecting to SimConnect...


any ideas how to resolve?

thanks
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 12, 2022, 02:53:18 pm
As I've said, please always include the P3D or FSX version you use in your reports because, from your log, it seems the simulator version couldn't be detected.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: kEEPY91 on September 12, 2022, 03:29:51 pm
As I've said, please always include the P3D or FSX version you use in your reports because, from your log, it seems the simulator version couldn't be detected.


sorry im new to this -  im using P3D - V4.5.14.34698 
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: kEEPY91 on September 12, 2022, 04:17:08 pm
would this be caused by having P3D installed on a different SSD to windows along with the addons?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 12, 2022, 04:17:26 pm
sorry im new to this -  im using P3D - V4.5.14.34698

There's something wrong, because the 32 bit version of the program started. Have you possibly edited the add-on.xml manually ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: kEEPY91 on September 12, 2022, 04:19:08 pm
i wouldn't know how to do that,   can you advise how to change it or make it right?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 12, 2022, 04:22:36 pm
i wouldn't know how to do that,   can you advise how to change it or make it right?

Reinstall GSX.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: kEEPY91 on September 12, 2022, 04:47:42 pm
i have done this and now im getting this message (attached pic), and am unable to open either Installer or Live Update
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 13, 2022, 11:34:23 pm
Which OS are you using ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: TheCaptain3618 on September 14, 2022, 02:54:25 pm
He's Using Windows 10.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Flying Grandpa on September 23, 2022, 09:58:28 pm
HI,
wer oder was ist überhaupt "Couatl Scipting Engine" Danke für die Aufklärung. Vielleicht führt die Erklärung ja zum besseren Verständnis der ganzen Problematik. Vielen Dank schon mal jetzt.
Gruß
Flying Gandpa
Peter Timm

HI,
who or what even is "Couatl Scipting Engine" Thanks for the clarification. Maybe the explanation will lead to a better understanding of the whole problem. Thank you in advance.
greeting
Flying Gandpa
Peter Timm
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: TheCaptain3618 on September 24, 2022, 03:55:09 pm
Please speak in English only.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: zhensanmao on September 24, 2022, 04:36:04 pm
I encountered the same problem
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 24, 2022, 04:41:08 pm
I encountered the same problem

You haven't posted the only useful information: the error log details which the message in your screenshot suggested to open to see the error details.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on September 25, 2022, 08:17:03 am
Jumping on the band wagon due to experiencing the same issue. P3D V5, Windows 10, using AVG with exemptions.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 25, 2022, 12:51:58 pm
Jumping on the band wagon due to experiencing the same issue. P3D V5, Windows 10, using AVG with exemptions.

Please follow the instructions here about creating a full diagnostic log ( the .ERR file is not detailed enough )

https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html

They are the same in P3D, the only difference is the .INI file should be named Couatl.INI, not Couatl_MSFS.INI
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on September 26, 2022, 08:17:52 am
As requested, please see attachment.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: PaulDM on September 26, 2022, 11:52:05 pm
I ran the updater plus all the antivirus exclusions and I still get this popup around 15 seconds after loading
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: PaulDM on September 27, 2022, 05:02:56 am
Couatl file. P3Dv4.5 scripting problem
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on September 27, 2022, 10:30:57 am
Certainly, frustrating. Making it unusable for some of us.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: PaulDM on September 28, 2022, 04:34:02 am
Evening, Paul here, send me a email at pwtbrn@gmail.com. I'm 70 but I may have something that may help you.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on September 29, 2022, 10:44:35 am
Bonjour.
J'ai le même problème. Depuis quelques temps impossible de faire fonctionner gsx sur FSX. Je l'ai désinstallé ainsi que addon manager, réinstallé en même temps que le level2. J'a fait les mises à jours via l'installateur fsdt, mais cela ne fonctionne plus.

Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: TheCaptain3618 on September 29, 2022, 01:48:16 pm
Only Speak in English.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on September 30, 2022, 03:53:49 am
Still can't get GSX working. It stops almost immediately as soon as I select Customize airports. I've downloaded the installer and run it, selected run as administrator also added exemptions in AVG. I'm running W10 & P3D v5. Also verified all MS updates are up to date. Please help.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on September 30, 2022, 09:19:11 am
Hello.
I have the same problem. For some time now it has been impossible to run gsx on FSX. I uninstalled it as well as addon manager, reinstalled at the same time as level2. I made the updates via the fsdt installer, but it doesn’t work anymore.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 30, 2022, 10:11:30 am
Still can't get GSX working. It stops almost immediately as soon as I select Customize airports.

Your log show the airplane exited from the airport as soon you tried to customize, most likely because you have an uncalibrated controller that is affecting Slew mode. As discussed in so many threads about it, disable all joystick Axes from Slew to fix this.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on September 30, 2022, 10:23:13 am
how to get the event log
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on September 30, 2022, 12:48:08 pm
I've done what you suggested regarding calibrating the joystick and disabled in slew mode. However, GSX is still quitting on me soon after customize airports mode is selected.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 30, 2022, 01:16:14 pm
I've done what you suggested regarding calibrating the joystick and disabled in slew mode. However, GSX is still quitting on me soon after customize airports mode is selected.

Your log still shows the same thing: the airplane exited from the airport as soon you tried to customize the airport. We can probably remove the error itself, but that won't solve the real problem, which is the airplane slewing away so far that even exited from the airport.

You must still have some unused controlled axis still assigned to Slew mode, that's the only possible reason why entering the editor ( which activates Slew ), could result in the airplane exiting from the airport.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on September 30, 2022, 02:20:32 pm
Ive never had this problem before until now. Previously when i enter into the customise airport mode it works seamlessly. I appreciate your help, frustration is setting in trying to sort it.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 30, 2022, 02:22:14 pm
I can only confirm my previous posts, your log still shows the same thing: the airplane exited from the airport as soon you tried to customize the airport. We can probably remove the error itself, but that won't solve the real problem, which is the airplane slewing away so far that even exited from the airport.

You must still have some unused controlled axis still assigned to Slew mode, that's the only possible reason why entering the editor ( which activates Slew ), could result in the airplane exiting from the airport.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dazza74 on October 01, 2022, 11:27:56 am
For reasons unknown to me as soon as I go into the Customize Airport Editor, select what I want from the selections and click apply is when GSX stops working for me. I'm at my wits end with this now and extremely frustrated.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on October 01, 2022, 03:32:38 pm
For reasons unknown to me as soon as I go into the Customize Airport Editor, select what I want from the selections and click apply is when GSX stops working for me. I'm at my wits end with this now and extremely frustrated

Your new log shows a completely different problem: you have customized the gate with a VGDS variation that is not available in P3D, we'll need to fix this, but in the meantime just use a different variant, like the TS-24 ground, not the grey variant.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on October 13, 2022, 10:48:51 am
Hello
No one to help my gsx problem that doesn’t start anymore?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on October 13, 2022, 03:10:18 pm
No one to help my gsx problem that doesn’t start anymore?

Can you please post your log file ?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on October 14, 2022, 09:57:27 am
Hi
I don't know how to get it

Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on October 29, 2022, 10:10:47 am
I tried the method to get the log file but I get no couatl.log file
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on October 29, 2022, 10:34:30 am
this is the only thing written in the log file
logFile=Couatl.log
useAirportCache=1
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on October 29, 2022, 12:57:08 pm
This is what I just got
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on November 02, 2022, 05:49:34 pm
You are posting in the FSX/P3D section, but you posted a log made for MSFS. Please clarify which problem you are reporting to and in which sim.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on November 02, 2022, 06:05:33 pm
I use FSX and I dont understand why it's MSFS
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on November 03, 2022, 03:54:47 pm
hello virtuali
What can you tell me about the attachment I sent. I don’t understand why it concerns MSFS since I bought the version for FSX and P3D. Moreover, I do not understand why gsx does not work and does not appear in FSX supplements when the bridge is in place against the aircraft. I installed your.ini file in the appdata virtuali folder, I launched the game and nothing was written in it
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on November 03, 2022, 06:16:56 pm
One more attempt and I get this file.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on November 09, 2022, 08:25:32 am
Toujours pas d'aide?
 :-\ :-\ :-\
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: TheCaptain3618 on November 09, 2022, 03:23:52 pm
Only speak in English!
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on November 09, 2022, 04:21:54 pm
still no help
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on November 11, 2022, 09:54:24 am
Well, that pisses me off. Everything worked until the update. And since then, it’s been a disaster. It’s easy to say it’s an antivirus problem you have to disable it because it works with some.
This is not the case for everyone. If your update is not completed for FSX why put it on sale, to win 3 euros. I am not a computer scientist but when I see that the admins of the forum see the messages and do not bother to try to help me; You worry I will give you the ad but not in the right way of the term.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: eddmariner on December 31, 2022, 08:50:20 am
most definitely not solved. ive done everything flyguy listed more than four times and the couatl engine still will not load. all was fine until i installed aerosofts a330 this morning and then all hell broke loose in GSX. what a way to end the year.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Beaufort on December 31, 2022, 03:46:46 pm
In my system aero.sors navdata update to AIRAC 2213 causes Couatl64.exe to crash. After going back to AIRAC 2212 it works normally.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: eddmariner on December 31, 2022, 08:37:21 pm
its not solved and nothing youze guys have said has made a difference. ive done everything mentioned. i dont even have any antivirus installed at all.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 04, 2023, 01:09:14 am
 Do any of you perhaps have the previous version of airac. Also after installing 2213-R1 my gsx is not working and unfortunately I deleted the old one  :-[
Best regards
Grzegorz
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: eddmariner on January 04, 2023, 03:01:54 am
 how do i attach files?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 04, 2023, 08:24:26 pm
I send You PM
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 04, 2023, 08:40:23 pm
how do i attach files?
Or You can use Attachments and other options i reply on post
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: alexcunille on January 04, 2023, 09:23:18 pm
Indeed AIRAC 2213 cause GSX to stop working, I only had Herve Sors AIRAC 2207 instaled and GSX now is working, anyhone has AIRAC 2012?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: remito on January 04, 2023, 09:41:45 pm
The solution has still not been found?
I join this topic because mine did not get any answer.
I would like to share a previous version of Hervé Sors' airac to test at home.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 04, 2023, 10:35:35 pm
Indeed AIRAC 2213 cause GSX to stop working, I only had Herve Sors AIRAC 2207 instaled and GSX now is working, anyhone has AIRAC 2012?
Could You share airac 2207?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: remito on January 04, 2023, 11:18:47 pm
+1 !
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 05, 2023, 01:15:42 am
I somewhat do not understand how the AIRAC update can cause the complete elimination of gsx from SIM, what is the reason for this, basically gsx is a program that works with scenery and here nothing changes - it seems to me.
And by the way, I reiterate my request to provide an older airac from aero.sors - now after this lesson I will not delete the previous ones.

Grzegorz
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on January 05, 2023, 11:52:15 am
I am also having this problem. Any expected solution?

Happy New Year,

Domingos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on January 05, 2023, 12:58:23 pm
After my last message I set my Sim to the previous AIRAC. The problem persisted. Then I have uninstalled the last NAVAIDS update. Couatl worked! Then I have selected only Europe for the NAVAID update: GSX still worked. So I presume the problem has to see with some other files. As I fly mostly in Europe, the problem is solved for me.

Regards,

Domingos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: remito on January 05, 2023, 01:25:49 pm
Thank you for the feedback. Can you share the airac file for me to test at home?
Version 2212 or lower.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on January 05, 2023, 01:37:07 pm
 I do not have 2212 anymore. What I have done was to uninstall the 2213 update and then reinstall it only for Europe.

Regards,

Domingos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: remito on January 05, 2023, 03:36:46 pm
ok, thanks, i'll try that.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: TheCaptain3618 on January 05, 2023, 08:09:30 pm
I don't have that kind of problem because I mostly fly in South Asia & the Middle East.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: remito on January 05, 2023, 08:55:27 pm
I do not have 2212 anymore. What I have done was to uninstall the 2213 update and then reinstall it only for Europe.

Regards,

Domingos

Many thanks for your precious help.
I followed your procedure and now gsx is working again. You are much more efficient than the fsdt support.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 06, 2023, 12:36:57 am
I do not have 2212 anymore. What I have done was to uninstall the 2213 update and then reinstall it only for Europe.

Regards,

Domingos
Worka for me as well, thank You
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: coreyc84 on January 09, 2023, 12:13:31 am
How do you install just a specific region for FMS data through navigraph?
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 09, 2023, 12:25:58 pm
I do not have 2212 anymore. What I have done was to uninstall the 2213 update and then reinstall it only for Europe.

Regards,

Domingos


Many thanks for your precious help.
I followed your procedure and now gsx is working again. You are much more efficient than the fsdt support.
Have any of you tried the 2213 -R2 from aero.sors? I haven't had a chance yet because I'm away from home, but maybe the R2 version doesn't interfere with the gsx.
Thank you in advance for the information
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on January 09, 2023, 02:23:15 pm
I haven't tried R2. As Europe is enough for me, I will keep my system as it is now and wait until next AIRAC.

Regards,

Domingos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: teli on January 10, 2023, 09:41:15 am
I haven't tried R2. As Europe is enough for me, I will keep my system as it is now and wait until next AIRAC.

Regards,

Domingos
Thank You, i will stay with Europe as well
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Dantheman77 on January 15, 2023, 04:51:14 am
Anyone else having issues with flying to airports that have gsx jetways and having to rebuild the cache for them to work properly or show up??

I’m having this issue and I’m on the latest version of gsx (using p3dv4)
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: dnunes on January 17, 2023, 04:21:46 pm
I haven't tried R2. As Europe is enough for me, I will keep my system as it is now and wait until next AIRAC.

Regards,

Domingos

There is now an R3 version. I may give it a try.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: ongara on January 19, 2023, 05:20:09 pm
Good evening,

I still have big problems to let GSX (P3Dv4) work again. It did for many years but suddenly i got problems with Couatl disapearing from the simulator program. I tried and tried to do all the thing named in this subject but nothing worked till this far. After installation i see a little icon in 'show hidden icons'  but when i go there with my mouse pointer it is gone? When i go to addon manager in program files and click on the coualt it is back again but nothing happens when i click start again. In the task manager i see it is not there running in Processes? When i go to addon manager inside the simulator and want to put the key i get the black Couatl scripting engine message? I did all the things mentioned in this subject about the virus scan. Again it worked but somehow it stopped and it is driving me crazy. Maybe i forgot something small again to let it work but for now i do not know what to do anymore.

Kind regards,
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on January 19, 2023, 06:17:06 pm
I still have big problems to let GSX (P3Dv4) work again.

Your screenshot shows you have a fairly old version of the program: the current build of the 64 bit version of Couatl for P3D is 4.8.0.5086, which is normally impossible to get unless:

- you never updated GSX in a while

OR

- you tried to update, but your antivirus/firewall has blocked the update. Configure the antivirus to add the whole Addon Manager folder to the Exclusions, then run the FSDT Live Update again.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: ongara on January 20, 2023, 07:50:49 pm
Good evening,

Thanks for your reply. Yes it is a fairly old version of the program because i clicked on the folder couatl in Addon manager. the next folder is couatl64 with the new installer.
I removed everything again. Turned of Windows security and firewall. Removed this time P3Dv4 cfg file. Installed GSX with the P3D exe from your website. Restart the PC update through FSDT Live update and if i have a look in FSDT Installer everything is checked and active. Start P3Dv4 and... nothing. It will not work. I blocked the addon files and did waht was descripted in the forum but nothing. Coautl will not run. Do i need to add something extra in the add-on xml? in programData or in user App Data. This is keeping me busy for one week and i do not know what to do anymore.

Kind regards
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on January 21, 2023, 10:48:18 pm
You don't say if you managed to get the correct version now.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: ongara on January 21, 2023, 11:38:26 pm
Hi, i did mention this in my last reply. The couatl picture attachment was about the couatl in the folder couatl. The other folder is couatl 64 with 2 couatl exe in it. These are the latest i asume. I use the version of Fsdreamteam website. The couatl ini file is not giving you any info?
Yesterday i also executed the GSX exe base installer again out of dispare and this was the only time i got to see the building data base again. The next start P3Dv4 today and nothing again.
Kind regards
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Viggi on January 29, 2023, 05:41:01 pm
It's actually incredible how complicated the FSDT sytem is, like they couldn't come up with a better idea on how to activate products. I'm fed up with this nonesense
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: ongara on January 29, 2023, 06:04:38 pm
GSX is a very nice addon but i agree when there is a problem it becomes difficult. Most of the time it is the Couatl who is giving headache. I got it back working again but as soon i use window to for example reset aircraft position the aircraft will jump in place again but GSX is gone. Using the Couatl restart will not work again. I restart the pc and it will work again but i am affraid to do changes again
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: robains on January 30, 2023, 07:57:44 am
I seem to be having the same issue with activation as others.  I went thru most of this thread and installed the Universal Installer again, Activation from the Universal Installer works, but when I enter the P3D V5.3 and select Add-On manager it shows the products I "Activated" as in "Trial mode"?

Any thoughts on how to resolve, like I said, I've tried everything mentioned here and running Win11 defender only and have firewall exception for Couatl.exe (both of them for P3D and MSFS).

Recommendations on how to proceed?

Cheers, Rob.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 01, 2023, 11:45:49 am
It's actually incredible how complicated the FSDT sytem is, like they couldn't come up with a better idea on how to activate products. I'm fed up with this nonesense

What's really incredible, instead, is how somebody couldn't not realize how extremely easy and user friendly the FSDT system is. Your mistake might be confusing a software PROBLEM caused by OTHER interfering software, most likely the antivirus.

Because, if nothing external interferes, it's obviously the activation is criminally easy.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on February 01, 2023, 11:47:19 am
Recommendations on how to proceed?

- Disable the firewall

- Configure the antivirus to exclude the whole Addon Manager folder

- Download and install the current FSDT Universal Installer

- Use the Universal Installer to UPDATE all your products

- If that doesn't work, restart Windows after installing the FSDT Universal Installer and try again.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: robains on February 02, 2023, 07:07:04 am
Thanks for the response Umberto, I was able to get it to work following your instructions:

- Disable the firewall

https://drive.google.com/uc?export=view&id=1vh9zBz1ZS09L71aaXctDYCJE2IV862lI (https://drive.google.com/uc?export=view&id=1vh9zBz1ZS09L71aaXctDYCJE2IV862lI)

- Configure antivirus to exclude the whole Addon Manager folder

https://drive.google.com/uc?export=view&id=1Plz9COy3LXH7RtRlJypAEKMZea1q6CUo (https://drive.google.com/uc?export=view&id=1Plz9COy3LXH7RtRlJypAEKMZea1q6CUo)

https://drive.google.com/uc?export=view&id=1Obf-ieau1Gq6Pr_fxPycThSz_CEbXx5p (https://drive.google.com/uc?export=view&id=1Obf-ieau1Gq6Pr_fxPycThSz_CEbXx5p)

- Download and install current FSDT Universal Installer

https://drive.google.com/uc?export=view&id=1nBvdnDsr8SGbigtfRNcr87l-BHbu9Cof (https://drive.google.com/uc?export=view&id=1nBvdnDsr8SGbigtfRNcr87l-BHbu9Cof)

- Use the Universal Installer to UPDATE all your products

https://drive.google.com/uc?export=view&id=1I9p0Pf2OCp5L0nTfsQ8rZ_Ds4Ab5J-lh (https://drive.google.com/uc?export=view&id=1I9p0Pf2OCp5L0nTfsQ8rZ_Ds4Ab5J-lh)

- Added Couatl.ini for logging

https://drive.google.com/uc?export=view&id=1x4x5AS_XPnHyr5x_Gw4-BkR1Jy9-jJ6e (https://drive.google.com/uc?export=view&id=1x4x5AS_XPnHyr5x_Gw4-BkR1Jy9-jJ6e)

Restarting OS was not required.  I now have a fully functional suite of FSDT product and a beautiful KLAX in P3D:

https://drive.google.com/uc?export=view&id=1EcKsoKza7DcktxeN5tnGfcxSqUek13Y2 (https://drive.google.com/uc?export=view&id=1EcKsoKza7DcktxeN5tnGfcxSqUek13Y2)

https://drive.google.com/uc?export=view&id=1k6i_nrLvGu7CtuRBRuNkPaIBYta52erK (https://drive.google.com/uc?export=view&id=1k6i_nrLvGu7CtuRBRuNkPaIBYta52erK)

https://drive.google.com/uc?export=view&id=1y37_R_HIC9c-o9RRHDgmYC6wGKRYgew8 (https://drive.google.com/uc?export=view&id=1y37_R_HIC9c-o9RRHDgmYC6wGKRYgew8)

Thanks for taking the time Umberto, appreciate it.

Cheers, Rob.





Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on April 16, 2023, 03:46:51 pm
Hello
I just did exactly the same manipulations as you and it doesn’t work.
my VIRTUALI "couatl.ini" file remains empty, but the "couatl.log" file is filled with info.
I’ve been getting angry with these programs for months. I am on FSX and you cannot use the "installer" to install the programs. It only takes into account updates.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on April 16, 2023, 04:26:41 pm
here is the file couatl.log
disregard (2) it is only to send you the file
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on April 17, 2023, 09:13:56 am
I am on FSX and you cannot use the "installer" to install the programs. It only takes into account updates.

It's entirely normal you can't use the FSDT Installer to install into FSX. The only reason why you can to install into MSFS, it's because our MSFS airports don't have a Trial version, so their installers are not always freely available to download, and the FSDT Installer represent an "universal" installer for all of them.

FSX products don't need this, because their installers ARE freely available, so the FSDT installer only deals with their updates.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: LaurentVAN on April 17, 2023, 09:31:05 am
That I understood it. But what I don’t understand is why it doesn’t work when I do exactly the same manipulation as described by Robins with his photos
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: rvsmcompliant on April 18, 2023, 10:49:01 am
Prepared3d v4
just downloaded again the update. Set up at EGSS, PMDG738 requested catering.

Estimated number of passengers =  139
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\catering.py", line 206, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 401, in do
  File ".\common\simObjectMoverIK.py", line 569, in run
  File ".\common\simObjectMoverIK.py", line 34, in __len__
  File ".\common\simObjectMoverIK.py", line 34, in __len__
TypeError: object of type 'Point' has no len()
{'Airport': 'EGSS', 'Requested assistance services at': 'Gate L 14', 'User Pos': (51.889539970393685, 0.2515424482058504, 108.476 m, 2.40641 m, 43.60999885073584, 0.011393638327717781, 0.011344640515744686, -7.29838704741684e-05, 2.5511759651184085, 1.0)}
createCamera() BaggageLoaderRear Behind
createCamera() BaggageLoaderRear Driver 1st Person
createCamera() BaggageLoaderRear Loading Area
GSX SimStop.



Just installed            http://www.virtualisoftware.com/update/FSDT_Universal_Installer.exe            now works fine Thanks
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on April 21, 2023, 12:20:22 pm
Problem fixed in today's update.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: JetSteram on July 24, 2023, 12:21:48 am
I installed the latest version of GSX and updated as expected, all antivirus applications are deactivated. Couatl closes during loading flight.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: JetSteram on July 24, 2023, 08:44:43 pm
log file
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: JetSteram on July 26, 2023, 07:43:41 pm
It's sad when you paid for a product that doesn't work and didn't get support
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on August 02, 2023, 12:37:51 pm
It's sad when you paid for a product that doesn't work and didn't get support

I checked your log now, and from the look of it, it *seems* the program crashed while generating the airport cache.

This is usually due to the following reasons:

- The antivirus not correctly configured to have the entire Addon Manager folder added to the antivirus Exclusions

- Some error in one of  your .BGL files, like a corrupted file.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: GWI-Berlin on September 08, 2023, 11:39:17 am
Hello dear FSDreamTeam,
I have always been satisfied with GSX ... it has always worked well until now.
But since the last updates - GSX crashes constantly and or brings my sim together with the FSLabs Airbus to freez or crash.
at least that's my guess.
Just now it happened twice in a row, even after I restarted the simulator (P3Dv5) several times.

What can be the problem?
flying like this is no fun anymore, it's really just frustrating.
Maybe I am stupid and have done something wrong.
In any case, I'm about to go crazy.

Please help me.
100000000000 Thanks and greetings from Berlin,
Patrick

ps.: after there is GSX for the MSFS it is also so that during the pushback (in P3Dv5) together with the FSLabs Airbus the aircraft is lifted and then is set down unpleasantly ... what is the problem?

Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: TheCaptain3618 on September 08, 2023, 03:51:58 pm
Hello dear FSDreamTeam,
I have always been satisfied with GSX ... it has always worked well until now.
But since the last updates - GSX crashes constantly and or brings my sim together with the FSLabs Airbus to freez or crash.
at least that's my guess.
Just now it happened twice in a row, even after I restarted the simulator (P3Dv5) several times.

What can be the problem?
flying like this is no fun anymore, it's really just frustrating.
Maybe I am stupid and have done something wrong.
In any case, I'm about to go crazy.

Please help me.
100000000000 Thanks and greetings from Berlin,
Patrick

ps.: after there is GSX for the MSFS it is also so that during the pushback (in P3Dv5) together with the FSLabs Airbus the aircraft is lifted and then is set down unpleasantly ... what is the problem?

I also have the same issue with P3Dv4.5HF3 and FSLabs. P3Dv4.5HF3 with FSLabs A320 freezes when GSX crashed. I had encountered that four times in a row.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on September 11, 2023, 02:21:50 pm
But since the last updates - GSX crashes constantly and or brings my sim together with the FSLabs Airbus to freez or crash.

It cannot possibly happen "since the last update", since the issue of exhausting all sound sources has been reported in a long while and, it seems to happen ONLY with the FS Labs so, it seems something in their code is constantly resetting the passenger number in a loop.

Please confirm it doesn't happen with another airplane.
Title: Re: GSX Couatl scripting engine missing files
Post by: Neal on September 16, 2023, 06:28:34 pm
I installed GSX Pro and now I'm getting errors, another SODED is running in the background and crashing FSX.
I re-installed practically everything and now I'm missing files could you please tell me where to find it and re-install them

Thanks
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: evaamo on October 08, 2023, 10:47:33 pm
Hi Umberto, you might want to check the Coautl code that fetches the plan from Simbrief and add an exception in the case a file plan doesn't exist.

Coautl kept crashing for me after updating to the latest version using the offline installer, but after enabling the log, I deduced the culprit was that I didn't have a flight plan filed in Simbrief before loading the aircraft (I wasn't logged in at all in Simbrief... I hadn't used the PC for a month or so).

It was an endless loop that kept crashing Coautl without any clue. This is in P3D (v5.3 HF2).  So, maybe an exception to avoid the crash might help!

Hope this helps

Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on October 09, 2023, 01:54:00 am
Hi Umberto, you might want to check the Coautl code that fetches the plan from Simbrief and add an exception in the case a file plan doesn't exist.

Already done, already on Live Update.
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: Baldeagle53 on December 25, 2023, 02:22:15 pm
My Coutal Engine will not start. I get the following message:C:\ Program Files (x86) Addon Manager\coutal64\Coutal64_MSFA.exe It then states The file or directory is corrupted or unreadable Noye that the fsdt Live Update and Installer both work. The problem is that when in MSFS and I try to use the GSX it states Coutal Engine has not started. How can I resolve this problem as GSX Pro is non functional
Title: Re: GSX Couatl scripting engine hasn't started **SOLVED**
Post by: virtuali on December 30, 2023, 12:30:32 am
You are posting it in the FSX/P3D section.