FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: snoopy_belgium on December 02, 2021, 06:00:03 pm
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On my system the sim crashes when the gsx menu is called. Does anyone has the same experiences?
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The same happens with me in 5.3
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GSX has never been dependent on the exact version of the sim since P3D V4 came out so, there's no reason why it wouldn't work with 5.3 and, in fact, we have been using it with it for months during the beta period.
Have you followed LM suggestion that installing P3D 5.3 requires a full install ?
https://prepar3d.com/news/announcements/2021/12/120925/
Please be aware that unlike previous version updates both content and scenery are required to be updated with version 5.3. Completely uninstalling the previous versions and running the full installer is recommended.
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Thanks for your reply. Yes, I did a full install as described by LM. I also updated GSX to the latest version after the P3D upgrade.
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Thanks for your reply. Yes, I did a full install as described by LM. I also updated GSX to the latest version after the P3D upgrade.
I'm sorry but, as I've said, no problems whatsoever with GSX, see the attached screenshot.
A crash with the Simconnect menu usually means an upgrade made without installing the Content, which usually handles the Html menu system.
Have you previously reverted to Scaleform, as suggested here ?
https://www.prepar3d.com/forum/viewtopic.php?p=233404#p233404
To fix problems with the Html menus ? I'm using the default, which is Html.
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Hallo
Same Here
When try to Open GSX Menue with key combination or mouse Click in Addon menue P3dv5.3 the Menue will not appear and P3d ctd
Clean install P3dv5.3
And all Updates Win 10 done
Try to reinstall gsx
Same issue
Any ideas?
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I think I already given all the data I have which is:
- GSX works perfectly fine with P3D 5.3, and we have been using it for months during the whole beta period, and not a single time we ever needed to change anything.
- GSX still works perfectly fine with the released 5.3, which is where I took that screenshot from, a few minutes ago.
- USUALLY, issues with menu crashes are caused by an incomplete installation.
- As explained so many times, whenever you have issues with the menu, like crashes, freezes, graphic problems, etc., it's completely useless and a waste of time reinstalling GSX or acting on it.
The menu used by GSX, which is the standard Simconnect menu used by all applications with a menu, it's NOT handled by 3rd party developers, we don't have any control how it works, how it looks, which method it uses to draw itself and how interacts with the graphic system. We JUST make a single Simconnect call (which hasn't been changed in years and doesn't require any changes ) to ask the sim to display a menu with a list of entries, and wait for the sim to get back to us with what choice the user made. We don't have any control how it works, how it handles keys or mouse, or it looks like or where it's placed or its size. It's a complete black box to us.
Each time a new P3D version comes out, it invariably has some issues with the menu, most likely due to two different ways it's being made, either in Html or Scaleform and, each time something happens with it, since GSX is a very popular program that uses that menu, users come here assuming there's something wrong with GSX, or that we can do something about it. And each time I have to explain how that menu works and how, if it doesn't work, there's nothing we can do about it and, after a while, either LM comes with a fix, or somebody finds a solution, like with 5.1, when to fix crashes with the Html menu, it was suggested to revert it back to Scaleform.
With 5.2, LM reverted to Scaleform, because it was found Html was unreliable but, with 5.3 they reverted it back to Html by default but, of course, since each system is different, depending on your configuration, your hardware, your video drivers, Scaleform might work best for you.
But please, be sure if you are having crashes of freezes in the SIMCONNECT MENU ( there's no such thing as a "GSX menu", that's the Simconnect menu ), it's nothing that can possibly have anything to do with GSX and, not even a single time, in the long history of P3D updates, we ever required to do any changes to GSX to "fix" problems with the Simconnect menu. Each time issues were found, they were always fixed by Hotfixes in the sim, because that's the only place where the menu can be fixed.
However, I must say that, in other cases, I could reproduce issues with the menu. This time, it works without any issues here so, it's clearly system-dependent but, it's sure nothing caused by GSX. The only thing I see, it's a small pause from the moment I press the GSX hotkey and the menu appears. But other than that, it never crashes.
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Same problem here, complete re-install of prepar3Dv5.3 and problem with gsx / sode menu and then I get a CTD >:(
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Same problem here, complete re-install of prepar3Dv5.3 and problem with gsx / sode menu and then I get a CTD >:(
I'm not sure what else I should say, other than your report of having the same problem with both GSX and SODE, only confirms it's a problem in the sim itself and they way it handles the menu, not in GSX.
Which, as I've said, I cannot reproduce here and, in the months we had of Beta testing, nobody reported a problem with the menu, and I assure you everybody used applications with a menu, like GSX, SODE or ActiveSky. There were *lots* of issues with 5.2, instead (during the 5.2 Beta), but most of them were fixed before release.
The only thing I can suggests, is the ones I already suggested: try to switch between Html and Scaleform and see if one works better than the other. Be sure you made a full reinstall of the sim and, if all else fails, report it on the LM support forum, trying to point out that every application with a menu has the same issue.
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changing the HTML parameters to Scaleform as stated in the post above does not solve the problem.We have a very big problem for those of us who do not know much about computer science and programming, so we need help from you
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changing the HTML parameters to Scaleform as stated in the post above does not solve the problem.We have a very big problem for those of us who do not know much about computer science and programming, so we need help from you
Please don't post here about issues that do not have anything to do with GSX. The thread I already linked on the LM forum explains what to do:
https://www.prepar3d.com/forum/viewtopic.php?p=233404#p233404
If you still have issues, report them to the LM support forum. We can't possibly troubleshoot something about the inner workings (or the installation) of the sim, especially without being able to reproduce it so, it's not as if we could report it to LM.
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Updated to 5.3 last night and GSX is working just fine here. As suggested by LM, a full uninstall and reinstall.
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Thanks to virtuali to have a look into this problem and for the others to post their experiences.
The problem has indeed nothing to do with GSX. I have also a test installation of 5.3 with no GSX installed. And in this installation P3D also hangs when the ATC window is called. So it has definitely something to do with the scaleform issue for the menu's. On the P3D forum a ticked was already opened by someone else and I will follow the solution there to get the menu's up and running again.
Just execute the Delete Generated Files script in the P3D map and the problem is solved.
Best regards,
Snoopy_belgium
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hi Umberto, borrow this thread, is there still any possible for real RTT in v5？ :D
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Thanks to virtuali to have a look into this problem and for the others to post their experiences.
The problem has indeed nothing to do with GSX. I have also a test installation of 5.3 with no GSX installed. And in this installation P3D also hangs when the ATC window is called. So it has definitely something to do with the scaleform issue for the menu's. On the P3D forum a ticked was already opened by someone else and I will follow the solution there to get the menu's up and running again.
Just execute the Delete Generated Files script in the P3D map and the problem is solved.
Best regards,
Snoopy_belgium
Delete Generated Files it did not solve my problem
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Do you have IVAO altitude installed? Removing the link to IVAO from the dll.xml file in the P3D roaming map solves the problem. After the Delete Generated Files I have added Altitude and the problem was there again. So IVAO and P3D 5.3 is a problem it seems.
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hi Umberto, borrow this thread, is there still any possible for real RTT in v5？ :D
A real RTT would be nice to have but, it comes with many issues:
- DirectX 12 is way more complex and potentially dangerous to use. The very existence of this thread here is exemplary: there's a problem that is clearly internal to P3D and can be easily verified as such, since GSX is by no means the only application that use a menu, yet users come here asking for support and who knows how many will not come here and will just assume it's a GSX issue. And here we used a 100% safe and documented Simconnect call which everybody else uses too. Imagine what will happen if we added something that COULD theoretically crash the sim with a DXGI error, using a technique basically nobody else use. See how much time it took to LM to finally reach some kind of stability with DirectX 12, and they wrote the whole sim and they have the ability to debug it, we couldn't possibly do the same, and I'm not very confident selling something based on a technology I didn't fully grasp myself.
- Almost all users asked for RTT because they wanted multi-liveries for GSX operators and jetways, and we brought them back recently. Sure, without the ability to use custom textures but, we also added like 300 extra liveries for jetways and improved lots of the existings ones for the ground operators that we hope it would be less likely you'll ever need a custom texture.
- P3D is no longer the only sim we need to support.
GSX for MSFS will eventually come and there's no way Microsoft will ever allow something as potentially dangerous like access to DirectX in the sim ( they don't even allow standard .EXE files in the Marketplace, the only way to create "proper" executables is using the severely limited WASM that cannot do much other than reading/writing in its own folders ). So, for MSFS, we will use exactly the same method for multi-liveries as in P3D V5 so, it made sense to work on it, so it will stay as the new "standard" way of doing airport customization, for both sims.
This commonality is what will allow use to continue to support GSX in P3D for the foreseeable future.
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Investigating forums I have been able to find the solution, and the problem is derived from the ivao client altitude program, it must be disabled in dll.xml and the GSX / SODE menus are already shown without problem :) :)
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I did remove IVAO Altitude from dll.xml and it works great !!!
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I am having the same issue as reported above. I have done a complete reinstall of Windows 11, P3D 5.3, GSX L2 etc. as I have just upgraded from P3D4.5 to v5.3.
When I try and open the GSX menu the sim CTDs.
The instructions to change the menu system from the LM forum linked above are not consistent with the current missionpanels.cfg wording so I am reluctant to try and change that.
Any advice would be gratefully received.
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And you have also Ivao Altitude installed or not?
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And you have also Ivao Altitude installed or not?
Yes I do.
I have just managed to get the GSX menu to work though by amending missionpanels.cfg for [Window11] as follows:
old:
html_file = Menu ; Use the generic menu window html content
html_instance_name = SimConnectWindowPanel ; Provide a unique instance name
new:
scaleform_file = Menuwindow ; Use the generic menu window html content
scaleform_instance_name = SimConnectWindow ; Provide a unique instance name
I will see if Altitude works with this change and report back.
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Altitude and GSX menus both work with the fix above. I have also got the ATC window to work by changing as follows in [Windows 10]
old:
html_file = ATC ; ATC html file
html_instance_name = AtcPanel ; Provide a unique instance name
new:
scaleform_file = menuwindow ; ATC html file
scaleform_instance_name = ATC; ; Provide a unique instance name
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Thank you very much, I can already use ivao altitude and gsx
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hello
I tried your tips but doesn't works.
I get a black square then CTD
Disregard I missed window 11 update.
See you and congrats for your tips :D
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Thanks to everyone who made sure that GSX works as usual again! :) :) :)
I also modified the missionpanels.cfg and did not experience any CTD. ::) ::) ::)
Thanks again! :D :D :D
Special thanks to LEdwards2012
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had the same problem and its working again according to your good explanation thanks very much
johannes
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I have the same issue, cannot open GSX menu without a CTD.
I have just reinstalled windows, p3d, GSX...everything up to date and brand new.
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I have the same issue, cannot open GSX menu without a CTD.
I have just reinstalled windows, p3d, GSX...everything up to date and brand new.
I'm not sure why you are posting here, when this thread already confirmed multiple times by several users the problem doesn't have anything with GSX, will affect any other add-on with a menu just the same, and can be fixed in several ways, all explained on this very thread.