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Products Support => GSX Support FSX/P3D => Topic started by: pilotny on September 23, 2021, 06:51:30 pm

Title: Installation Issue on p3dV5.2 last hotfix.
Post by: pilotny on September 23, 2021, 06:51:30 pm

Hello Fsdreamteam :
I did a new fresh installations of p3dv5.2 ( last hot fix ), after downloaded the files(GSX) before the installation I turned off Firewall, Antivirus disable and ransomware also I did an exclusion of the folder were GSX were downloaded. After all this during the installation I'm getting this messages on windows 10.

Best.
Juan.

ADD : I also cleared the browser data as you recommended in this forum.

Title: Re: Installation Issue on p3dV5.2 last hotfix.
Post by: virtuali on September 24, 2021, 09:13:25 am

Something very wrong is happening on your system, and it really seems caused by the antivirus/firewall which is causing the following problems:

- It blocked access to the executable ( the "access denied error" )

- It prevented the installer to even download the files or it removed them after download ( the "missing disk" error )

Try after a Windows restart and, before doing anything else, remove the Documents\GSX_Installer folder, then be SURE ( absolutely sure ) the antivirus and/or firewall is not blocking anything, and try again.