FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Alex871 on September 20, 2021, 07:04:27 pm

Title: invalid server data **SOLVED**
Post by: Alex871 on September 20, 2021, 07:04:27 pm
Im having gsx crash at numerous airports after selecting 3rd party aircraft. It was working fine before the update but now i cannot use certain airports because i get a gsx crash no traceback available message.
Title: Re: invalid server data
Post by: virtuali on September 20, 2021, 07:31:19 pm
As usual, when reporting of any problem, you should:

- Enable Troubleshooting in the GSX Settings, which will enabled the detailed error log

- Post your Couatl.log here
Title: Re: invalid server data
Post by: Alex871 on September 21, 2021, 06:59:45 am
Here it is
Title: Re: invalid server data
Post by: Alex871 on September 21, 2021, 07:19:55 am
I cant seem to generate a .err file aswell after closing the sim.
Title: Re: invalid server data
Post by: virtuali on September 21, 2021, 03:29:58 pm
I cant seem to generate a .err file aswell after closing the sim.

You are not supposed to have a new .ERR file if you enabled Logging, those will end up in the Couatl.LOG file. I see you attached it renamed as .BGL, you should have ZIP-ed instead. However, that doesn't matter.

Nothing in your log indicates any error. It only shows "server invalid data", because it seems you posted a log of a session in which you had no error, but you used the "Check for updates" function, which check for updates from within the sim.

That error is not really a problem, and it's only temporary, but it won't cause any issues, other than not being able to read the release notes from inside the sim.

However, you said GSX is crashing, that doesn't have anything to do with that error so, if you get a crash, you should quit the sim ( reply NO when asked if you want to Restart the Couatl engine!!! ) and get the LOG from that session, if you restart, the LOG will be overwritten with a new one.

And, don't rename the log but, instead, ZIP it before attaching it.
Title: Re: invalid server data
Post by: Alex871 on September 21, 2021, 07:48:30 pm
Ok but when I select a 3rd party aircraft at a default p3d airfield everything works fine when loading in somewhere like kclt or Miami the engine crashes and the menus cannot be seen ive been using gsx since it became available and have never experienced this problem before.
Title: Re: invalid server data
Post by: virtuali on September 21, 2021, 08:05:11 pm
So, you are not getting an error, you just have the program quit ? Even in that case, you should have the log in the %APPDATA%\Virtuali folder anyway.
Title: Re: invalid server data
Post by: Alex871 on September 22, 2021, 12:20:00 am
Correct the program will not appear without an error message also
Title: Re: invalid server data
Post by: virtuali on September 22, 2021, 01:25:07 pm
But, as I've said, if it crashed during a session in which it did start, you should have the log anyway, which perhaps might include some information on why it crashed.
Title: Re: invalid server data
Post by: Alex871 on September 23, 2021, 03:48:36 pm
Gsx will not appear or open with all but one add on plane and only at certain add on airports gsx works ive ran the live update already today and can't see anything in the log the menus are unresponsive and then just disappear.
Title: Re: invalid server data
Post by: virtuali on September 24, 2021, 09:20:56 am
Quote
Gsx will not appear or open with all but one add on plane and only at certain add on airports gsx works ive ran the live update already today and can't see anything in the log the menus are unresponsive and then just disappear.

So, enable Logging using the "one" airplane that works on the "certain" airport that works too, then exit and restart.

Next session, go to a place where you think it's crashing, and after it does, exit the sim and check the COUATL.LOG file in %APPDATA%\Virtuali

ZIP the log and Attach it to a post.
Title: Re: invalid server data
Post by: Alex871 on September 25, 2021, 07:49:47 am
Here
Title: Re: invalid server data
Post by: Captain Kevin on September 25, 2021, 08:18:02 am
And that was the complete opposite of "ZIP the log and attach it to a post."
Title: Re: invalid server data
Post by: Alex871 on September 25, 2021, 10:38:02 am
My apologies
Title: Re: invalid server data
Post by: virtuali on September 26, 2021, 08:13:29 am
"ZIP it" doesn't mean "rename the Couatl.LOG file a .ZIP file" but, of course, compressing it with a ZIP archiver utility.  I first though your ZIP was corrupted, then I realized it's not a ZIP file, it was just the log renamed...

In any case, your log doesn't indicate the program crashed. In fact, it was able to successfully create the airport cache, then the simulator crashes for other reasons, and it detected it, logged the problem and exited cleanly.
Title: Re: invalid server data
Post by: Alex871 on October 18, 2021, 11:58:55 pm
I can still report im having the same problems now for well over a month my pc is not fairly old and everything is updated to latest version. Gsx will crash at all fsdt airports or any airports with their own custom jetway logos sode will disappear as well when coutl engine is restarted.
Title: Re: invalid server data
Post by: virtuali on October 19, 2021, 10:27:18 pm
And I can only repeat and confirm that, from the log you posted, nothing indicates GSX ever crashed. The log you attached in your last post, shows the simulator have crashed, and GSX correctly detected it, and closed it itself cleanly.

Nobody else has ever reported any problems during the past month, after the initial release, which had some issues with restarts.
Title: Re: invalid server data
Post by: Alex871 on October 21, 2021, 12:17:21 am
This gsx crash only happens at add on airports all default airports work. I did remove all gsx .ini files but i still run into the same problem.
Title: Re: invalid server data
Post by: Alex871 on October 21, 2021, 08:59:09 am
 file
Title: Re: invalid server data
Post by: virtuali on October 21, 2021, 02:42:46 pm
You posted a log of an error that happened in October 10th. Please post the correct file related to an error that is happening now.
Title: Re: invalid server data
Post by: Alex871 on October 24, 2021, 11:41:00 pm
That is also a problem i cant generate a err log because the engine crashes or doesnt start along side the aircraft im loading in. Defualt planes work fine ive done all the steps from other topics reinstalled excluded everything in the antivirus but still know luck i just find it interesting. Ive been running this program for years with no problems until now.
Title: Re: invalid server data
Post by: virtuali on October 25, 2021, 10:48:46 pm
That is also a problem i cant generate a err log because the engine crashes or doesnt start

"Crash" and "doesn't start" are completely different issues. If there's a crash, a log file WILL be created for sure, at least up to the point of the crash. So, assuming you cannot post a log for when "it doesn't start", then please post the log for when "it crashes".
Title: Re: invalid server data
Post by: Alex871 on October 26, 2021, 07:17:16 am
Excuse me its only with certain aircraft that this happens. It does not start as in i cannot see the couatl service in the addons menu. Mainly the fslabs product at 3rd party airport with gsx jetways.
Title: Re: invalid server data
Post by: virtuali on October 27, 2021, 09:57:08 am
You said sometimes it crashes, sometimes it doesn't start. Is this correct ? If yes, please post a log if it crashes.

If, instead, sometimes it doesn't start and sometimes it WORKS, it's a completely different issue then.
Title: Re: invalid server data
Post by: Alex871 on October 28, 2021, 10:05:58 am
It sometimes works and sometimes does not. For example i cant see the rebuilding of cache and gsx is unresponsive as well as the aircraft. But at the default airfield with the default plane gsx works perfectly this only happens with certain addon aircaft which is the interesting part. Why can i use gsx with certain addon planes but other add on planes gsx will not initiate and disappears from addons menu.
Title: Re: invalid server data
Post by: virtuali on October 30, 2021, 01:33:32 am
Why can i use gsx with certain addon planes but other add on planes gsx will not initiate and disappears from addons menu.

It's not possible to help you, without knowing if you noticed the airplanes GSX never works with are always the same, or it "randomly" works (or not) with any airplane.
Title: Re: invalid server data
Post by: Alex871 on November 10, 2021, 07:54:32 am
Gsx has been broke since the logos were added back into the sim. Atleast for me which was well over a month ago. I cannot find a solution and gsx will crash always with certain planes. And fsdreamteam airports do not load in because gsx never loads at the start.Everything loads fine with defualt f35 just not with addon aircraft. So it works and it does not work.
Title: Re: invalid server data
Post by: virtuali on November 10, 2021, 11:59:40 am
Gsx has been broke since the logos were added back into the sim. Atleast for me which was well over a month ago.

GSX works perfectly fine, and you are still the one and only saying it crashes with some airplanes or doesn't start.

And you still haven't posted a CURRENT log that happened after a crash because, as I already explained several times, when it crashes after the sim started, it would create a log containing everything until the crash. The log wouldn't be produced only when it never starts at the beginning of the sim session.

But since you said yourself that "sometimes" it crashes and "sometimes" it doesn't start, you should then post a current error log of when it crashes, which might indicate why.
Title: Re: invalid server data
Post by: Alex871 on November 15, 2021, 04:21:27 am
It is working now at all airports thank you for great products and keeping flight sim alive.