FSDreamTeam forum

Products Support => Zurich V2 for MSFS => Topic started by: keuer4711 on September 08, 2021, 12:11:16 pm

Title: "Purchase failed" ONLY for FsDreamTeams LSZH
Post by: keuer4711 on September 08, 2021, 12:11:16 pm

Hi,

i have an information for other possible buyers:

While buying other add-ons (in-game MSFS' marketplace from Steam Wallet) is ok, i cannot buy FSDreamTeams LSZH.
I got twice "Purchase failed". Nevertheless the money was paid from my Steam wallet.

Reimbursement has been rejected by Steam.

So, better buy it from FSDreamTeam directly.

Kind regards
Michael

Title: Re: "Purchase failed" ONLY for FsDreamTeams LSZH
Post by: virtuali on September 08, 2021, 12:42:42 pm

I think the added complexity here is that while you are using a Steam version of the game, and you are paying with Steam funds, the Marketplace is always run by Microsoft so, Microsoft might have been able to see the purchase failed, but they couldn't verify the state of your Steam wallet, which I'm sure Steam doesn't share with anybody.

Maybe, you can try Microsoft for a refund, see what they say.