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Products Support => Key West Support => Topic started by: tangowhiskey on September 23, 2020, 06:23:56 PM



Title: KEYW for MSFS - buildings not showing up
Post by: tangowhiskey on September 23, 2020, 06:23:56 PM
Hi Umberto,

first of all thank your for creating KEYW airport for MSFS, it's always much fun flying in the Keys. 

Unfortunately when loading up at the airport there are no buildings but the airport tower. All other objects like the animated people are there.

Do you have any idea what could be causing that? I saw that another user had a similar problem at KORD, caused by too many files named modelLib.BGL. Might that be a similar issue here?

Your help to sort it out would be very much appreciated.

Best regards

Toby



Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 23, 2020, 06:54:00 PM
I saw that another user had a similar problem at KORD, caused by too many files named modelLib.BGL. Might that be a similar issue here?

It can't be because, after we found this issue, we changed the name of that file at KORD, and in KEYW has always been different. First, try the Live Update again, it will surely load any missing files.

Also, try to restart your system, another user had the problem of floating people, and it was solved after a reboot.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: demivengi on September 23, 2020, 07:19:53 PM
solution not working for me, still no buildings,

might this be conflicting with LVFR KMIA?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: tangowhiskey on September 23, 2020, 07:34:06 PM
I saw that another user had a similar problem at KORD, caused by too many files named modelLib.BGL. Might that be a similar issue here?

It can't be because, after we found this issue, we changed the name of that file at KORD, and in KEYW has always been different. First, try the Live Update again, it will surely load any missing files.

Also, try to restart your system, another user had the problem of floating people, and it was solved after a reboot.

Same here. Reinstalled it three times - with LatinVFR KMIA installed and not installed - rebooted the system and also did the Live Update:

Start checking for MSFS updates
QlmLicenseLib.dll registered successfully
License for FSDT Key West for MSFS verified successfully, proceed with update
Scenery files digitally signed to MININT-UIL4N7V\tobyw - 188.194.52.240
Completed

Unfortunately the result is still the same - the only airport building showing up is the tower...


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 23, 2020, 07:41:38 PM
Do you have this file ?

Addon Manager\MSFS\fsdreamteam-airport-keyw-keywest\scenery\FSDT_KEYW\scenery\Simultech_KEYW_modelLib.bgl ?

I'm fairly sure you have it, since it's surely included in the installer but you never know...also, what other 3rd party sceneries you have installed ? Do you have the Navigraph beta installed perhaps ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: demivengi on September 23, 2020, 07:45:38 PM
have that file, but still no buildings,

known conflict with KMIA?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 23, 2020, 07:46:34 PM
Another user said he removed KMIA and didn't change. Do you have Navigraph installed ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: demivengi on September 23, 2020, 07:47:51 PM
Navigraph Charts but not Beta, but Navigraph is not connected to MSFS?!


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 23, 2020, 07:50:01 PM
The beta replaced all the default navaids/airports but, if you don't have it, then it's not navigraph, so it must something else.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: kfarrow on September 23, 2020, 07:50:14 PM
Same issue. Floating cars no buildings only tower. groun textures look default. Nearest addon for me is Latinvfr Miami


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 23, 2020, 07:53:55 PM
Same issue. Floating cars no buildings only tower. groun textures look default. Nearest addon for me is Latinvfr Miami

We cannot reproduce it, of course, but we don't have that scenery so, it would be helpful if you tried removing it, and report if there's any difference.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: demivengi on September 23, 2020, 08:00:25 PM
no already tried, deleted KMIA but still no buildings


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 23, 2020, 08:02:39 PM
no already tried, deleted KMIA but still no buildings

Them it's not KMIA, so it must be something else non-default installed.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: demivengi on September 23, 2020, 08:14:46 PM
Removed Guitar Hotel Florida and Kennedy Space Center, now I do have the buildings


Title: Re: KEYW for MSFS - buildings not showing up
Post by: tangowhiskey on September 23, 2020, 09:59:15 PM
Removed Guitar Hotel Florida and Kennedy Space Center, now I do have the buildings

Glad to hear that your buildings are showing up now. I don't have the Guitar Hotel installed, but I had Kennedy Space Center. I removed the folder and reinstalled KEYW, but the buildings are still missing. Will look into it again, when Asobo released their next patch, maybe that solves my issues. In the meantime many thanks to everybody for your help... 

Cheers, Toby


Title: Re: KEYW for MSFS - buildings not showing up
Post by: perohijo on September 24, 2020, 02:08:19 AM
Just bought the Key West today and I have the same problem. Is not showing the buildings. I hate to mention this but, why messing with such a good simple installation and turn it into a complicated thing just like it is with P3D? I really don't have a problem installing the airport directly to the community folder. I was hesitant to buy this product from you for this very reason. I even got an email from you telling me that I would have a discount if I buy KORS but I didn't because of this kinds of problems. I just need to know why is not showing the airport properly, and what do we need to do to fix this.

Thanks


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Alessandro on September 24, 2020, 08:11:12 AM
It is not an installation problem, the product is simple and has no complications that you list, as at the moment the SDK does not allow active modules and other features. The installation from the point of view of windows and Flight simulator is inside the community folder we use a symbolic link to physically move the files into the addon manger folder but logically the files remain inside the community folder, even ORBX has the same approach. Flight simulator does not have a scenery library the problem is caused by interactions between products that are in the area even at a distance of hundreds of KM, obviously on a clean installation the problem does not exist, in the case of another user it is solved by removing Guitar Hotel Florida and Kennedy Space Center, it is impossible for us to try all the existing packages for the area so please tell us what you have installed additional in the area (with a radius of at least 1000 KM from KEYW)


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 24, 2020, 08:16:53 AM
I hate to mention this but, why messing with such a good simple installation and turn it into a complicated thing just like it is with P3D?

Installation doesn't have anything to do with this problem, and it doesn't bear any relationship whatsoever to the way we install sceneries in FSX/P3D, which used software modules to add features we don't have in MSFS.

 You are probably mislead thinking the Addon Manager is used here ( it's NOT ) or has anything to do with this scenery ( it's NOT ) "just" because you see it's installed *there* but that's just a convenience which gives the following benefits:

- We don't place anything in the Community folder, JUST a symbolic link. This is obviously the cleanest approach, which gives you the flexibility to choose to install our stuff in a different drive/folder than the sim, which something lots of users wanted and appreciate. I'm not sure filling the simulator own folder with stuff is very smart and, of course, is not as if we are the only one using this method, since Orbx does exactly the same.

- Being inside the Addon Manager folder, is that we can use the FSDT Live Updater there and the clear obvious advantage of this, is that since the Live Updater is run at the end of the install, you'll get the scenery automatic updated to the latest version EVEN IF YOU DON'T HAVE THE LATEST INSTALLER, which in this case is even more useful to have BECAUSE we don't use the Addon Manager/Couatl in MSFS, so the scenery doesn't have a Trial, and so the installer is not always freely available to download at any time. But this way, at least, even with an old installer, you'll still get the latest updates. An obvious advantage of this, is that we ALREADY got an update yesterday, a few hours after release, which fixed the issue of some people floating over the terminal and *adds* animated people in the elevated glass walkways.

Of course, the problem you are having doesn't have ANYTHING to do with the scenery, or the fact it's installed in the Addon Manager folder ( again, it doesn't USE the Addon Manager!! ). As being found on our forum, the missing buildings are caused by ANOTHER SCENERY in conflict. For some users it was some freeware objects for Florida, in other cases it was a freeware scenery for Cape Canaveral, but it might also be something else we don't know about.

While with FSX/P3D, there's a Scenery Library with a way to set a priority, so we could at least say "place the airport on top of everything else", and this usually solves most of the conflicts, since our scenery obviously comes with proper Exclusion zones that are supposed to exclude all sceneries *below* itself, in MSFS there's no such thing, we don't know if Asobo/MS are planning to include some kind of Scenery Library page with the ability to rearrange things, but for the time being, you just have to be careful what you install.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: united4life on September 24, 2020, 03:39:00 PM
Good morning or evening all!

I also have had this problem last night and I canít seem to wrap my head around it. Iíve done a clean install removed all addons for Florida that were freeware and Iím still seeing no buildings what so ever.

I wonder if it has to do where my MSFS is located. Itís on my F drive and Fsdreamteam products are all on my C drive. If someone can find a fix for this please let me know thank you again.

Luke


Sent from my iPhone using Tapatalk


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 24, 2020, 06:30:00 PM
I wonder if it has to do where my MSFS is located. Itís on my F drive and Fsdreamteam products are all on my C drive. If someone can find a fix for this please let me know thank you again.

Please clarify if the simulator itself is installed in the F: drive, or F: is the location of the Content folder you chose when installing. And, which version of the sim you use ? MS Store or Steam ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Kai-Uwe on September 24, 2020, 07:43:45 PM
Just bought the scenery and for me there is no terminal too :o. The only Floridascenery I use beside is LVFR KMIA. No freewareaddons. The installation went in my FSDT folder, where the other stuff for P3D is in. There was a separate subfolder created called MSFS, right below the folder called addon manager and in the communityfolder of MSFS there is a symlink for KEYW. I'm a little bit confused what to do know ???.



Title: Re: KEYW for MSFS - buildings not showing up
Post by: perohijo on September 24, 2020, 07:50:44 PM
Hello.
I uninstalled the files you suggested are causing the problem (NASA buildings and guitar hotel) and still the buildings in Key West airport are not showing up. I noticed some users have the same problem but remo
It is not an installation problem, the product is simple and has no complications that you list, as at the moment the SDK does not allow active modules and other features. The installation from the point of view of windows and Flight simulator is inside the community folder we use a symbolic link to physically move the files into the addon manger folder but logically the files remain inside the community folder, even ORBX has the same approach. Flight simulator does not have a scenery library the problem is caused by interactions between products that are in the area even at a distance of hundreds of KM, obviously on a clean installation the problem does not exist, in the case of another user it is solved by removing Guitar Hotel Florida and Kennedy Space Center, it is impossible for us to try all the existing packages for the area so please tell us what you have installed additional in the area (with a radius of at least 1000 KM from KEYW)
So do we need to uninstall everything within at least a 1000 KM from KW to see if the buildings show up?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Kai-Uwe on September 24, 2020, 08:05:49 PM
Just discovered that cars are hovering in the air:

What a pity that KEYW is not available via the marketplace yet. I bought KORD via the place and it works like a charme. Maybe the reason will be some copy protection?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: perohijo on September 24, 2020, 08:23:48 PM
Hello.
I uninstalled the files you suggested are causing the problem (NASA buildings and guitar hotel) and still the buildings in Key West airport are not showing up. I don't have KMIA installed so that is out of the equation. I do not have Navigraph either.
Update: I just uninstalled all the addons in FL and TX and made no difference.
I have nothing else to uninstall that could affect the Key West airport unless I uninstall ORBX airports on the PNW and airports in Europe.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: dobee51 on September 24, 2020, 08:31:40 PM
Same problem here. I'm not sure what is missing, but I have people and cars hovering in the air. Guy in the tower is there, but when he moves his arm, he has two right arms.

I have noticed that since the last patch, some times when I drag an add-on into the Community folder, usually a small scenery object/fix, I get a Windows pop-up that says "the filename is too long, make it shorter." It even happens with very short 2 or 3 letter filenames.

Could this be affecting the files inside the Key West scenery installation directories?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: united4life on September 24, 2020, 08:36:55 PM
I wonder if it has to do where my MSFS is located. Itís on my F drive and Fsdreamteam products are all on my C drive. If someone can find a fix for this please let me know thank you again.

Please clarify if the simulator itself is installed in the F: drive, or F: is the location of the Content folder you chose when installing. And, which version of the sim you use ? MS Store or Steam ?
So my MSFS was installed into my F: drive so within that drive is community and official folders. My addon manager however is in my C: drive.


Sent from my iPhone using Tapatalk


Title: Re: KEYW for MSFS - buildings not showing up
Post by: tangowhiskey on September 24, 2020, 08:48:08 PM
I also tested out some stuff today - unfortunately without any success. My community folder contains only payware now, the only ones located in the US are LatinVFR's KMIA and KDEN/KPDX from flightbeam, but the buildings in KEYW are still missing.

Which version of Microsoft Flight Simulator are you using for development, Umberto? Because I stumbled over something: I'm using the Premium Deluxe Version and on the World Map Key West is marked as "Star Airport/POI" like KMCO airport or Neuschwanstein Castle in Bavaria for example. I tried to find out what kind of scenery or POI Asobo implemented there, but didn't find anything so far. So maybe that scenery is conflicting with your KEYW? Just a thoughtÖ


Title: Re: KEYW for MSFS - buildings not showing up
Post by: dobee51 on September 24, 2020, 10:21:02 PM
After deleting all of the freeware from my Community folder, KEYW loaded with all buildings and people. So there is some kind of a conflict.

Sadly one of the sceneries I had to remove was the NASA scenery, which is where I wanted to fly from KEYW.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Dillon on September 24, 2020, 10:21:47 PM
I have FS2020, install files for KEYW, and Addon Manager on my D:\ and I'm seeing the problem... :-\

Something has to be done here, can't delete my NASA scenery (even though it looks like that's not what's causing the problem).


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 24, 2020, 11:07:50 PM
After deleting all of the freeware from my Community folder, KEYW loaded with all buildings and people. So there is some kind of a conflict.

Of course the conflict was caused by some other scenery. I made a post on Avsim here explaining a possible problem with these sceneries:

https://www.avsim.com/forums/topic/585422-fsdt-releases-key-west/?do=findComment&comment=4356053


Title: Re: KEYW for MSFS - buildings not showing up
Post by: bustillo77 on September 25, 2020, 01:27:33 AM
I only have Latin KMIA installed and I also don't have any key west airport buildings


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 25, 2020, 11:44:22 AM
Where you installed the Addon Manager into ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Kai-Uwe on September 25, 2020, 07:20:15 PM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick. :)


Title: Re: KEYW for MSFS - buildings not showing up
Post by: sttovo on September 25, 2020, 10:57:28 PM
Same problem here. I'm not sure what is missing, but I have people and cars hovering in the air. Guy in the tower is there, but when he moves his arm, he has two right arms.
...

Did you ever solve the tower guy having 2 arms?  I have that plus the people in front of the airport building are doubled.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: tangowhiskey on September 25, 2020, 11:32:06 PM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick. :)

Great find, Kai-Uwe! That did the trick for me as well!  ;D

Thank you so much, finally I can enjoy this awesome scenery!  8)


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 25, 2020, 11:32:13 PM
Did you ever solve the tower guy having 2 arms?  I have that plus the people in front of the airport building are doubled.

We cannot reproduce this, and you are the only one reporting it.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 25, 2020, 11:34:56 PM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick.

This is useful to know, although a bit odd, since the content.xml file is supposed to be created by the sim automatically based on what it finds installed, nowhere in the SDK or anything else is said you can alter it to *control* layer ordering, like the former Scenery Library in FSX.

Just to be sure, you placed it on the first lines on top ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: sttovo on September 25, 2020, 11:47:10 PM
Did you ever solve the tower guy having 2 arms?  I have that plus the people in front of the airport building are doubled.

We cannot reproduce this, and you are the only one reporting it.

2 users have reported the tower man with two arms. Itís actually more than that if you goto the other side of him. Thereís actually 2 people there. Anyways, I appreciate the input. Is there another place I should go to get support for my issue?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: tangowhiskey on September 25, 2020, 11:53:44 PM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick.

This is useful to know, although a bit odd, since the content.xml file is supposed to be created by the sim automatically based on what it finds installed, nowhere in the SDK or anything else is said you can alter it to *control* layer ordering, like the former Scenery Library in FSX.

Just to be sure, you placed it on the first lines on top ?


Yes, I placed it into the second line, right below "fs-base" and that seems - from my absolute non-professional point of view - to alter the priority layers of sceneries and brings back all the buildings. :) Really interesting indeed...


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on September 26, 2020, 12:00:11 AM
2 users have reported the tower man with two arms.

I only see 2 messages from you.

Quote
Is there another place I should go to get support for my issue?

That's the only place you can get support but, of course, how we can possibly support you if we cannot see what you see, and nobody else reported it.

Most of the people that posted here reported things MISSING, which was clearly caused by other conflicting scenery, and after the last posts by Kai-Uwe and tangowhiskey that is fixed by altering the loading order in the content.xml file, it's 100% sure it was caused by another scenery in conflict, but the double people is unique.

The only thing sure is: we haven't put any double object ourselves. It can *possibly* be caused by a problem in video drivers or settings. Which card you have ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Kai-Uwe on September 26, 2020, 12:06:15 AM
I placed it below the Asobo-entries, so that about 7 or 8 entries of them are above KEYW. Right below I placed LVFR KMIA. KMIA was a little bit odd for me: There was no entry in content.xml but in  the installation manager in the sim there it was listed. I reinstalled it but the scenery didn't take place in the content.xml, ergo there was no scenery in the sim, only default. Puh, what a mess! So I copied an entry which was in the content.xml already and altered it with the parameters of KMIA. And voila, KMIA was back again too, KEYW is still there and tomorrow I will make a nice leg between these two ones :D.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Dillon on September 26, 2020, 12:18:21 AM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick. :)


Where is this file located?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: sttovo on September 26, 2020, 12:21:06 AM
Quote
That's the only place you can get support but, of course, how we can possibly support you if we cannot see what you see, and nobody else reported it.

Most of the people that posted here reported things MISSING, which was clearly caused by other conflicting scenery, and after the last posts by Kai-Uwe and tangowhiskey that is fixed by altering the loading order in the content.xml file, it's 100% sure it was caused by another scenery in conflict, but the double people is unique.

The only thing sure is: we haven't put any double object ourselves. It can *possibly* be caused by a problem in video drivers or settings. Which card you have ?

Oh Iím so sorry!! I should have indicated I created a separate thread for this. I saw dobee51ís post and thought it all might be related.

Please see here: http://www.fsdreamteam.com/forum/index.php/topic,24241.0.html

dobee51 and I have double people. I can take a screenshot of the tower man too if you need it. But it seemed more obvious to show the problem with the other people in front of the airport.

I have an Nvidia 2080S running latest drivers and Win 10 2004.

Iíll try the content.xml change here in a bit too and see if that changes anything.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: sttovo on September 26, 2020, 12:24:39 AM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick. :)


Where is this file located?

Mine is here: C:\Users\<username>\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Kai-Uwe on September 26, 2020, 12:43:58 AM
Yep, that's the right path.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Rusty Dog on September 26, 2020, 03:42:51 PM
Just figured out this problem for me, it's quite easy: I edited the content.xml and moved the package entry for FSDT KeyWest nearly to the top so it is one of the first addons. This did the trick. :)

This worked for me !  Thanks.

Had the same issue here with only the tower showing.  Obviously there is a conflict with other scenery but I'm not sure why FSDT can't avoid this or know why it could happen.

However, doing what Kai-Uwe did, by moving the KeyWest package up the list in the content.xml to the top of all the add-on scenery (still keeping it below any Asobo scenery) did indeed work.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: tajimak on September 26, 2020, 10:33:53 PM
I had the same problem; airport buildings didn't show up. I found out that the file Dusseldorf-City-MSFS-master.zip downloaded from FlightSim.com was somehow and surprisingly interfering. When i removed it, everything looks fine now at Keywest. Does this help?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: einherz on September 27, 2020, 08:39:03 PM
hi, had same problem, but edit content.xml give me all buildings, thank you, i don't believe place of addonmanager change something, as i see everything simple as can, scenery in addon subdir, and in community symbo link, orbx do that as well, so i don't mess with other addons, just in content.xml move line with keyw some up, not top, no shiva guy in the tower btw, just low grass between taxi and ranway, but i think it's ok
p.s. btw i found not only scenery.bgl double, but objects.bgl double, hope that's will change, i mean logic of scenery indexation, what will independed of same names


Title: Re: KEYW for MSFS - buildings not showing up
Post by: grouner on September 28, 2020, 12:52:18 PM
I, too, am having the same problem. I ran the FSDT updater, edited the content.xml to have the entry 2nd from the top line, and the scenery is now showing. However, the scenery is not showing as installed/purchased in the Marketplace section. At the moment I have only one other addon scenery purchased, KDEN.

KRouner


Title: Re: KEYW for MSFS - buildings not showing up
Post by: dbw on October 04, 2020, 03:57:13 AM
I'd like to buy this scenery but i don't know enough to do what you guys are doing to correct the problems with this new sim.

is this scenery working properly now? Is the installer working properly?

Thanks. Dave


Title: Re: KEYW for MSFS - buildings not showing up
Post by: doudou on October 05, 2020, 12:48:49 AM
I have bought KEYW scenery today and had to move the entry up in content.xml to see the buildings.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on October 05, 2020, 10:13:05 PM
However, the scenery is not showing as installed/purchased in the Marketplace section.

The Marketplace section will only show add-ons bought from the MS Marketplace, so this is normal.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on October 05, 2020, 10:17:36 PM
I'd like to buy this scenery but i don't know enough to do what you guys are doing to correct the problems with this new sim.

As explained many times in this an many other threads, there's just nothing we can do from our side to fix a problem caused by another scenery in conflict.

Quote
is this scenery working properly now?

Of course it is, when there are no other conflicting sceneries installed. Or, when you rearrange the areas in the CONTENTS.XML file, which is only required when you are another scenery in conflict because, rearranging the areas there, is to allow the sim to change the loading order, to the conflict scenery won't get a chance to cause the problem.

This not not different than moving areas up in the Scenery Library, like in FSX or P3D, just the sim doesn't have an user interface to do that, doesn't mean that, "just" because the sim doesn't have allow you to rearrange things easily, that scenery conflict caused by other sceneries won't ever happen again.

Quote
Is the installer working properly?

Of course it is, why you even think the installer ever had any problems ?


Title: Re: KEYW for MSFS - buildings not showing up
Post by: dbw on October 05, 2020, 11:10:58 PM
I have bought KEYW scenery today and had to move the entry up in content.xml to see the buildings.

Thanks for the info. Cheers.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: dbw on October 05, 2020, 11:13:38 PM
Where is the CONTENTS.XML file?
How far up is it required to be moved?
After moving it upwards has anyone noticed a conflict with another scenery?
Many thanks.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on October 05, 2020, 11:18:17 PM
Where is the CONTENTS.XML file?

Up one level from the Community folder

Quote
How far up is it required to be moved?

It depends where the conflicting scenery is located. Start by placing it somewhere in the middle, if it's not enough, move it higher, and so on.

Quote
After moving it upwards has anyone noticed a conflict with another scenery?

Nobody reported any.

While KEYW can be a victim of another scenery ( one that likely has wrong Exclusion areas ), by itself it has all its Exclusion areas correctly set to affect ONLY the default KEYW airport and nothing else so, I don't think it could cause any problems TO other sceneries.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: sttovo on October 06, 2020, 02:07:33 AM
Iíve been having good luck with just deleting the Content.xml file and let MSFS sort it out. It will get rebuilt on next startup.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: Dillon on October 06, 2020, 09:54:50 PM
Iíve been having good luck with just deleting the Content.xml file and let MSFS sort it out. It will get rebuilt on next startup.

This worked!  Thanks!


Title: Re: KEYW for MSFS - buildings not showing up
Post by: dexthom on November 11, 2020, 07:19:09 PM
I removed all free ware from the Content folder and all is well.  Now I have to find the culprit.



Title: Re: KEYW for MSFS - buildings not showing up
Post by: mikee on December 02, 2020, 07:14:34 PM
Hello ,

I just purchased KEYW for msfs2020 ! The Installation was Ok without any issues !
I did a flight to check the scenery and everything was fine !
Then i installed all ORBX Sceneries and some others from Microsoft Marketplace !
I did another flight at KEYW and i Noticed that All the Buildings were missing !
I tried to solve my issue reading through the forums but Unfortunately i am Unable !

Any help will be appreciated

Thank you ,
Mike


Title: Re: KEYW for MSFS - buildings not showing up
Post by: virtuali on December 02, 2020, 07:18:19 PM
I can only confirm the problem is caused by another scenery in conflict. Some users fixed it by removing them, other by removing the CONTENT.XML file located here:

%LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache ( if you have the MS Store version )

%APPDATA%\Microsoft FlightSimulator\LocalCache ( if you have the Steam version )

Remove the CONTENT.XML, the sim will create one on the next start, this has fixed the problem for some users.


Title: Re: KEYW for MSFS - buildings not showing up
Post by: mikee on December 02, 2020, 09:56:00 PM
Thank you very much for your reply !
It Worked  :) I Removed the CONTENT.XML  !!
I had to reapply my graphic settings but that was no problem at all !!

Mike