FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Danny24626 on July 06, 2020, 02:21:23 am

Title: GSX Wont Work After Live Update???
Post by: Danny24626 on July 06, 2020, 02:21:23 am
Hi, Umberto, I'm Having Problems With GSX After A Live Update I Have Identified That It Was GSX After Uninstalling And Reinstalling P3DV4 And Add-ons



Best Regards Danny :)
Title: Re: GSX Wont Work After Live Update???
Post by: 7rrfsmuff on July 06, 2020, 04:31:10 am
I am also seeing a problem with the PMDG 777 during pushback that started after the June 29th update.  Once the pushback starts, the BRAKE light starts flashing and the pushback back "stutters" as if I was tapping the toe brakes.  The issue goes away as soon as the pushback ends.  This happens at any airport I choose, and only happens with the PMDG 777.  I have executed pushbacks using the PMDG pushback from the FMC, and with FSX native pushback without a problem.  It only occurs when I use the GSX pushback.
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 06, 2020, 06:57:50 pm
We added a fix that should improve the pushback in the PMDG 747 and 737, but I couldn't test it with the 777, perhaps they use a different method, try to disable the "Dummy Pushback" option in the GSX airplane configuration and see if it works better.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 07, 2020, 02:10:08 am
I am also seeing a problem with the PMDG 777 during pushback that started after the June 29th update.  Once the pushback starts, the BRAKE light starts flashing and the pushback back "stutters" as if I was tapping the toe brakes.  The issue goes away as soon as the pushback ends.  This happens at any airport I choose, and only happens with the PMDG 777.  I have executed pushbacks using the PMDG pushback from the FMC, and with FSX native pushback without a problem.  It only occurs when I use the GSX pushback.
Any luck? ???
Title: Re: GSX Wont Work After Live Update???
Post by: Captain Kevin on July 07, 2020, 03:13:08 am
Any luck? ???
Did you even test what Umberto suggested?
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 07, 2020, 05:51:30 am
Any luck? ???
Did you even test what Umberto suggested?
I Cant P3DV4 Won't Load When GSX Is Installed
Title: Re: GSX Wont Work After Live Update???
Post by: benbo on July 07, 2020, 02:14:01 pm
Getting the same issue on pushback in FSXSE with the PMDG 777,747-8 seems like the brake is being continually pressed,making the pushback stutter.

Thanks

Gary Jones
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 07, 2020, 04:37:19 pm
Getting the same issue on pushback in FSXSE with the PMDG 777,747-8 seems like the brake is being continually pressed,making the pushback stutter.

The parking brake is not continuously pressed. To fix the cockpit vibrations caused by some kind of PMDG system that PMDG doesn't disable during the pushback, GSX is sending a *VERY* light ( about 2% strength ) push on brakes every second, and this make the pushback perfectly smooth with not stutters with the PMDG 747 and 737.

I haven't tried the 777, which is why I asked if disabling the "dummy pushback event" option in the airplane configuration page fixes the problem because, with the option disabled, GSX WILL NOT send anything, it will just do a standard pushback like any other airplane. Of course, you'll get the PMDG vibrations, but there's nothing we can do about it, other than doing that light press on brakes every second.
Title: Re: GSX Wont Work After Live Update???
Post by: Captain Kevin on July 07, 2020, 04:38:54 pm
I Cant P3DV4 Won't Load When GSX Is Installed
Sorry, when you quoted the one reply, I hadn't checked to see who posted the initial post and thought it was you. And this is exactly why people shouldn't jump into a thread to bring up a completely different issue, it causes too much confusion, and it looks like Umberto didn't even respond to it.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 07, 2020, 10:39:47 pm
I Cant P3DV4 Won't Load When GSX Is Installed
Sorry, when you quoted the one reply, I hadn't checked to see who posted the initial post and thought it was you. And this is exactly why people shouldn't jump into a thread to bring up a completely different issue, it causes too much confusion, and it looks like Umberto didn't even respond to it.
Thanks For The Explanation. :)
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 09, 2020, 11:22:20 pm
Anyone Have Any Ideas On How To Fix This ???



Best Regards Danny :)
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 09, 2020, 11:44:40 pm
Anyone Have Any Ideas On How To Fix This ???

If with "this", you mean GSX supposedly not working after the latest update, it's difficult to say, since it surely doesn't happen.

The usual suggestions:

- Configure the antivirus to exclude the whole Addon Manager folder from scanning

- Disable the firewall

- Run the FSDT Live Update again
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 10, 2020, 02:20:41 am
Anyone Have Any Ideas On How To Fix This ???

If with "this", you mean GSX supposedly not working after the latest update, it's difficult to say, since it surely doesn't happen.

The usual suggestions:

- Configure the antivirus to exclude the whole Addon Manager folder from scanning

- Disable the firewall

- Run the FSDT Live Update again


Will Do Thanks. :)
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 10, 2020, 04:08:36 am
Anyone Have Any Ideas On How To Fix This ???

If with "this", you mean GSX supposedly not working after the latest update, it's difficult to say, since it surely doesn't happen.

The usual suggestions:

- Configure the antivirus to exclude the whole Addon Manager folder from scanning

- Disable the firewall

- Run the FSDT Live Update again


Hi Umberto P3DV4 Still Won't Run When GSX Is Installed I Did All The Steps You Told Me And It Still Did Not Work, However, I Think I Have A New Culprit, When It Gets To The SODE Part Of The Installation It Gives This Error, Thanks For All The Help So Far. :)
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 10, 2020, 01:34:12 pm
However, I Think I Have A New Culprit, When It Gets To The SODE Part Of The Installation It Gives This Error, Thanks For All The Help So Far

You are probably confusing "culprit" with "victim". BOTH GSX AND SODE are just reporting how messed up your simulator install is, they are just the messengers: don't shoot the messenger.

I suggest uninstall/reinstall P3D from scratch, doing a clean install, which means:

- Uninstall the sim from the Windows Control Panel

- Remove ALL these folders:

%APPDATA%\Lochkeed Martin\Prepar3D V4
%LOCALAPPDATA%\Lochkeed Martin\Prepar3D V4
%PROGRAMDATA%\Lochkeed Martin\Prepar3D V4

- Reinstall using the latest P3D4 FULL installer.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 10, 2020, 07:38:41 pm
However, I Think I Have A New Culprit, When It Gets To The SODE Part Of The Installation It Gives This Error, Thanks For All The Help So Far

You are probably confusing "culprit" with "victim". BOTH GSX AND SODE are just reporting how messed up your simulator install is, they are just the messengers: don't shoot the messenger.

I suggest uninstall/reinstall P3D from scratch, doing a clean install, which means:

- Uninstall the sim from the Windows Control Panel

- Remove ALL these folders:

%APPDATA%\Lochkeed Martin\Prepar3D V4
%LOCALAPPDATA%\Lochkeed Martin\Prepar3D V4
%PROGRAMDATA%\Lochkeed Martin\Prepar3D V4

- Reinstall using the latest P3D4 FULL installer.


Will Do Thanks.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 11, 2020, 12:52:32 am
Hi, Umberto, I Did Everything You Told Me And Still Nothing, GSX Only Looks Like It Works In FSXSE, I Also Discovered That SODE Only Works With Out GSX, And I Have Also Found Out  (With Event Viewer) That Couatl.exe Was Causing The Crash, As You Said "GSX Is The Victim" But I'm Not So Sure With All Due Respect I Think That GSX Is Not The Victim But The Problem Because I Have Singled Out All Other Factors That Would Interfere With GSX,

Here Is The Error Log

Faulting application name: Couatl.exe, version: 3.2.0.4376, time stamp: 0x5eea0c56
Faulting module name: Couatl.exe, version: 3.2.0.4376, time stamp: 0x5eea0c56
Exception code: 0xc0000005
Fault offset: 0x00050329
Faulting process id: 0x1924
Faulting application start time: 0x01d656fc308d76c0
Faulting application path: C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
Faulting module path: C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
Report Id: 3913a093-8871-409a-9ed7-7d68bcd06589
Faulting package full name:
Faulting package-relative application ID:



Best Regards Danny.      
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 12, 2020, 11:41:02 pm
Have Also Found Out  (With Event Viewer) That Couatl.exe Was Causing The Crash, As You Said "GSX Is The Victim" But I'm Not So Sure With All Due Respect I Think That GSX Is Not The Victim But The Problem Because I Have Singled Out All Other Factors That Would Interfere With GSX

You haven't found out anything. Your log only shows that Couatl crashed. As explained so many times an external .EXE CANNOT CRASH THE SIM. This is not something open to discussion, it's a fact. External .EXE cannot access the memory of another program, which means Couatl.EXE CANNOT CRASH THE SIM.

The opposite, instead, it's possible. Since it's the sim that starts Couatl.exe, even if Couatl.exe CANNOT affect the sim, they are in communication so, if the sim crashes ( FOR OTHER REASONS ) it will MAKE Coautl crash, because when the sim crashes, it will close the communication with the add-ons modules it connected with abruptly, so they will crash because of this.

If you check the Event viewer, I'm sure you'll see another crash event for Prepar3d.exe. Check the TIME, I'm fairly sure it happened a bit before the Couatl.exe crash event, and this should your proof ( since you apparently don't believe my correct explanation that an .EXE cannot crash the sim ), that it was the simulator that MADE Couatl crash, not the other way around, which is impossible.

So, I can only repeat my latest suggestion:

- Uninstall the sim from the Windows Control Panel

- Remove ALL these folders:

%APPDATA%\Lochkeed Martin\Prepar3D V4
%LOCALAPPDATA%\Lochkeed Martin\Prepar3D V4
%PROGRAMDATA%\Lochkeed Martin\Prepar3D V4

- Reinstall using the latest P3D4 FULL installer.

- Install GSX and test it BEFORE installing anything else.

I'm sure that, once you'll do that, everything will work again, so you'll be convinced the problem was elsehwere.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 14, 2020, 04:05:35 am
Have Also Found Out  (With Event Viewer) That Couatl.exe Was Causing The Crash, As You Said "GSX Is The Victim" But I'm Not So Sure With All Due Respect I Think That GSX Is Not The Victim But The Problem Because I Have Singled Out All Other Factors That Would Interfere With GSX

You haven't found out anything. Your log only shows that Couatl crashed. As explained so many times an external .EXE CANNOT CRASH THE SIM. This is not something open to discussion, it's a fact. External .EXE cannot access the memory of another program, which means Couatl.EXE CANNOT CRASH THE SIM.

The opposite, instead, it's possible. Since it's the sim that starts Couatl.exe, even if Couatl.exe CANNOT affect the sim, they are in communication so, if the sim crashes ( FOR OTHER REASONS ) it will MAKE Coautl crash, because when the sim crashes, it will close the communication with the add-ons modules it connected with abruptly, so they will crash because of this.

If you check the Event viewer, I'm sure you'll see another crash event for Prepar3d.exe. Check the TIME, I'm fairly sure it happened a bit before the Couatl.exe crash event, and this should your proof ( since you apparently don't believe my correct explanation that an .EXE cannot crash the sim ), that it was the simulator that MADE Couatl crash, not the other way around, which is impossible.

So, I can only repeat my latest suggestion:

- Uninstall the sim from the Windows Control Panel

- Remove ALL these folders:

%APPDATA%\Lochkeed Martin\Prepar3D V4
%LOCALAPPDATA%\Lochkeed Martin\Prepar3D V4
%PROGRAMDATA%\Lochkeed Martin\Prepar3D V4

- Reinstall using the latest P3D4 FULL installer.

- Install GSX and test it BEFORE installing anything else.

I'm sure that, once you'll do that, everything will work again, so you'll be convinced the problem was elsehwere.
Sir, I Don't Think That You Read My Statement Correctly I Stated, "I Have Singled Out All Other Factors That Would Interfere With GSX" Which Means That I Fulfilled All The Criteria You Asked Me To, And The First Thing I Installed Was GSX, But You Were Right About. "If you check the Event viewer, I'm sure you'll see another crash event for Prepar3d.exe. Check the TIME, I'm fairly sure it happened a bit before the Couatl.exe crash event, and this should your proof ( since you apparently don't believe my correct explanation that an .EXE cannot crash the sim ), that it was the simulator that MADE Couatl crash, not the other way around, which is impossible." I Should Have Included This Error Log As Well, I Will Try Your Suggestion Again And Come Back With The Result.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 14, 2020, 10:36:25 pm
Hi, Umberto, I Followed Your Suggestion's In The Proper Order And P3DV4 Still Won't Start With GSX Installed, The Only Way It Would Start Is When I Would Remove The FsDreamTeam Add-on Manager Add-on XML File, And I Still Had The Same Error During The SODE Part Installation, I Would Have Contacted 12bPilot About The Issue But He Is Not Active At This Point In Time, But To Prove Your Point P3DV4 Did Crash Before Couatl Here Is The Error Log For P3DV4.


Faulting application name: Prepar3D.exe, version: 4.5.11.29713, time stamp: 0x5ca56c53
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52
Exception code: 0xc0000409
Fault offset: 0x000000000009bc36
Faulting process id: 0x3db8
Faulting application start time: 0x01d65a19eb577165
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: fe84f3fc-8b94-4969-ab04-5e4e7d495a27
Faulting package full name:
Faulting package-relative application ID:

Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 16, 2020, 11:03:50 am
I Still Had The Same Error During The SODE Part Installation

Clearly indicating the problem is NOT GSX but, of course, your P3D installation that is entirely messed up. SODE is looking for files that should ALWAYS be present in a normal P3D installation. Without those files, nothing will work.

If it cannot found them, either:

- The simulator keys in the registry are missing or wrong

- The files are really missing, which seems to indicate an incomplete install of the sim.


Quote
To Prove Your Point P3DV4 Did Crash Before Couatl

Exactly, if you checked the timestamps, and saw P3D crashed before Couatl, it only confirms my explanation is the sim that is crashing on its own, and it's MAKING Couatl crash, because of disconnecting abruptly.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 17, 2020, 06:12:41 pm
- The simulator keys in the registry are missing or wrong.


Can You Tell Me What You Mean And How To Check?
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 21, 2020, 12:24:16 am
Can You Tell Me What You Mean And How To Check?

If you reinstall the sim, the registry keys should be fixed.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 21, 2020, 02:35:44 am
Can You Tell Me What You Mean And How To Check?

If you reinstall the sim, the registry keys should be fixed.
Hi, I Have Reinstalled P3DV4 (And GSX) Six Times And It Still Won't Work, But When GSX Is Not Installed SODE Works For Some Reason? Are You Sure GSX Is Not The Problem?
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 21, 2020, 11:24:05 pm
Hi, I Have Reinstalled P3DV4 (And GSX) Six Times And It Still Won't Work, But When GSX Is Not Installed SODE Works For Some Reason?

You first said "I Still Had The Same Error During The SODE Part Installation". Are you still having this error ? If no, it seems reinstalling the sim DID change something.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 22, 2020, 02:39:32 am
You first said "I Still Had The Same Error During The SODE Part Installation". Are you still having this error ? If no, it seems reinstalling the sim DID change something.

I Will Check And Get Back To You Again.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 22, 2020, 02:54:18 am
You first said "I Still Had The Same Error During The SODE Part Installation". Are you still having this error ? If no, it seems reinstalling the sim DID change something.

I Will Check And Get Back To You Again.
Ok, So There Was No SODE Error When Installing, (Thank Goodness) But P3DV4 Just Refuses To Start When The FsDreamTeam Addon Manager Add-on.xml Is In The Prepar3D v4 Add-ons Folder And I'm Not Sure Why.
Title: Re: GSX Wont Work After Live Update???
Post by: virtuali on July 22, 2020, 06:59:42 pm
Have you done a clean reinstall, as I already suggested ?

- Remove ALL these folders:

%APPDATA%\Lochkeed Martin\Prepar3D V4
%LOCALAPPDATA%\Lochkeed Martin\Prepar3D V4
%PROGRAMDATA%\Lochkeed Martin\Prepar3D V4
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 22, 2020, 07:15:27 pm
Have you done a clean reinstall, as I already suggested ?

- Remove ALL these folders:

%APPDATA%\Lochkeed Martin\Prepar3D V4
%LOCALAPPDATA%\Lochkeed Martin\Prepar3D V4
%PROGRAMDATA%\Lochkeed Martin\Prepar3D V4

Yes Sir Exactly How You Told Me.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on July 28, 2020, 09:26:20 pm
Anyone Else Have Any Ideas On What I Can Do?
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on August 01, 2020, 12:22:29 am
Does Anyone Have Any Ideas About The XML File, And Why When It Is In The Prepar3D v4 Add-ons Folder, P3DV4.5 Does Not Start? ???
Title: Re: GSX Wont Work After Live Update???
Post by: 7rrfsmuff on August 01, 2020, 10:50:33 pm
Sorry for the delay in responding.

I've been through all of my 777 acft.cfg files and do not find any reference to a "dummy pushback" anywhere.  I tried reloading the latest patch last evening, but still have the same issue.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on August 01, 2020, 11:27:54 pm
Sorry for the delay in responding.

I've been through all of my 777 acft.cfg files and do not find any reference to a "dummy pushback" anywhere.  I tried reloading the latest patch last evening, but still have the same issue.

Wait, I Thought Umberto Fixed Your Problems?
Title: Re: GSX Wont Work After Live Update???
Post by: 7rrfsmuff on August 02, 2020, 07:14:14 am
Sorry for the confusion regading acft.cfg files.  It dawned on me afterwards that you are referring to the "Customize Aircraft" option under the "Add-ons / GSX" menu.  I did disable the "dummy pushback" option on the menu and that did clear up the problem.  I do now get a small bit of vibration during the PMDG777 pushback, but that is preferable to the constant break tapping that I encountered previously.
Title: Re: GSX Wont Work After Live Update???
Post by: Danny24626 on August 02, 2020, 06:37:27 pm
Sorry for the confusion regading acft.cfg files.  It dawned on me afterwards that you are referring to the "Customize Aircraft" option under the "Add-ons / GSX" menu.  I did disable the "dummy pushback" option on the menu and that did clear up the problem.  I do now get a small bit of vibration during the PMDG777 pushback, but that is preferable to the constant break tapping that I encountered previously.

Congratulations On Your Problem Being Fixed  :)