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Products Support => GSX Support FSX/P3D => Topic started by: jtbetteridge on June 22, 2020, 05:59:49 pm

Title: Missing Vehicles
Post by: jtbetteridge on June 22, 2020, 05:59:49 pm
Since the update a couple of weeks ago the tractors for towing the baggage carts are missing.  The carts appear on their own with no tow tractor.  Tankers, buses, push back and stairs all OK.
Using FSX Steam on W10.  Seems to happen at all addon airports including Aerosoft, UK2000 etc.
I've done all the obvious reboots, also uninstalled and re-installed the full program from scratch with anti-virus disabled etc so not sure what to check next.
Title: Re: Missing Vehicles
Post by: Er!k on June 23, 2020, 08:50:18 am
I am seeing the same on P3Dv4.5 HF3, Win10x64. Just doing a flight from ENVA, the pushback truck appears when the aircraft starts moving. Before that it is not visible???
Title: Re: Missing Vehicles
Post by: fima66 on June 25, 2020, 09:58:27 am
The same problem is in FSX Acceleration. W10 There aren't the tractors for towing the baggage carts at any airports after last upgrade. The rest of vehicles are ok. Would you please to solve this problem.
Title: Re: Missing Vehicles
Post by: virtuali on June 25, 2020, 12:55:36 pm
I am seeing the same on P3Dv4.5 HF3, Win10x64. Just doing a flight from ENVA, the pushback truck appears when the aircraft starts moving. Before that it is not visible???

You don't have the same problem. The OP reported missing tow tractor, you are reporting pushback supposedly missing until it moves. The OP problem is probably unique to FSX, yours could simply be you haven't noticed the pushback because its starting position was behind or inside an object. That's why you can customize starting positions at all gates, to better match the scenery.
Title: Re: Missing Vehicles
Post by: virtuali on June 25, 2020, 04:31:44 pm
I tried this right now, but I cannot replicate the problem, I can see tow trucks for the baggage carts, both for the belt loader and the cargo loader. This with FSX:SE, freshly installed.
Title: Re: Missing Vehicles
Post by: fima66 on June 25, 2020, 08:43:58 pm
Maybe following picture can help you to understand the reason of troubles? FSX Accelaration w10. Everything was happened after last upgrade.
(https://i.ibb.co/CBHp3TH/SVO.jpg) (https://ibb.co/CBHp3TH)
Title: Re: Missing Vehicles
Post by: virtuali on June 26, 2020, 11:09:13 am
Maybe following picture can help you to understand the reason of troubles? FSX Accelaration w10. Everything was happened after last upgrade.

Of course I understood your problem, it's just that I cannot reproduce it. It's not clear from your screenshot which operator came, perhaps it's a problem with a specific operator.
Title: Re: Missing Vehicles
Post by: fima66 on June 26, 2020, 11:23:04 am
Operator is Aeroflot, but the reason isn't with operator unfortunately. It is a total problem in any airports with any operators. I've tried many times with different operators. The result was same.  In this case could you advise in what way I can go to previous version. Thank you in advance.
Title: Re: Missing Vehicles
Post by: virtuali on June 26, 2020, 11:30:16 am
The reason isn't with operator unfortunately. It is a total problem in any airports with any operators. In this case could you advise in what way I can go to previous version. Thank you in advance.

Since the problem it's not caused by the last version ( we haven't change anything in those vehicles recently ), it's both uselss and not even possible to go back to it. The vehicle you are missing is called FSDT_BaggageTractor in the Addon Manager\Simobjects\Legacy folder, and it's last modification dates are December 2019 for the SIM.CFG and September 2018 for the .MDL file so, clearly, it cannot be something related to the last update.

Could be you had custom objects from the old PaintKit installed ? The vehicles named _USER.
Title: Re: Missing Vehicles
Post by: fima66 on June 26, 2020, 11:40:10 am
Thank you for a prompt reply. I'll check everything casued by vehicles named_user and old paint kit and give you information.
Title: Re: Missing Vehicles
Post by: fima66 on June 26, 2020, 08:37:08 pm
I have checked folder caused by vehicles named_user and old paint kit. I have not any folders named_user and old paint kit. I never used custom objects there. I have default folders caused by vehicles only. However I have custom objects caused by FSDT_SODE_jetway_logo but they are working perfect. I don't know what I have to do.
Title: Re: Missing Vehicles
Post by: jtbetteridge on June 28, 2020, 05:54:34 pm
I understand what you're saying, but this is at every airport I've used in the last month or so, and they are by various addon makers.  None of them have been modified recently and no other changes have been made except to FSDT.
I hear what you're saying about when the file was last modified, but can you think af anything specific I can check to chase the problem down please?
Title: Re: Missing Vehicles
Post by: jtbetteridge on June 28, 2020, 05:57:32 pm
I've just checked and the folder you mention above for the baggage tractor is there in the Simobjects Legacy folder
Title: Re: Missing Vehicles
Post by: virtuali on June 28, 2020, 06:01:00 pm
The thing is, it's an object was completely missing, you should have seen and error. See if it's something related to video setting so, you might try all all these:

- Reset your video driver to default

- If that doesn't work, try to delete your FSX.CFG, so a new one will be created with all default settings. Apply only the HIGHMEMFIX = 1 tweak and nothing else, if you use FSX.

- If that doesn't work, be sure you are not running the sim or any of the addons that starts with it in Compatibility mode.

After resetting the FSX.CFG, you must reinstall GSX, otherwise it won't find its own Simobjects, because the FSX.CFG must be edited by the GSX installer.
Title: Re: Missing Vehicles
Post by: jtbetteridge on June 28, 2020, 08:02:48 pm
OK.

However, I've been using GSX for years and then this suddenly happens and I've changed nothing at all in FSX except update the Addon Manager - it seems strange then to find a fault elsewhere.
Title: Re: Missing Vehicles
Post by: virtuali on June 29, 2020, 11:58:57 am
However, I've been using GSX for years and then this suddenly happens and I've changed nothing at all in FSX except update the Addon Manager - it seems strange then to find a fault elsewhere.

But since, as I've said, we haven't updated the baggage tractor in a long while and you do have the file, then the only possible reason is something must have changed in your settings.  And, I can see the tractors just fine here, with FSX:SE.

Have you tried to do what I suggested ?
Title: Re: Missing Vehicles
Post by: fima66 on June 30, 2020, 09:52:47 pm
The problem is solved. Everybody who has same problem in FSX; FSX SE must disable Override Parking Airlines Codes in GSX option setting. All vehicles will be visible
Title: Re: Missing Vehicles
Post by: jtbetteridge on June 30, 2020, 11:31:14 pm
Where do we alter that setting?
Title: Re: Missing Vehicles
Post by: fima66 on July 01, 2020, 06:34:31 am
(https://docplayer.net/docs-images/53/31263809/images/26-0.png)

Bottom line
Title: Re: Missing Vehicles
Post by: virtuali on July 01, 2020, 01:59:28 pm
The problem is solved. Everybody who has same problem in FSX; FSX SE must disable Override Parking Airlines Codes in GSX option setting. All vehicles will be visible

Tried that, and it doesn't happen. I set the Override Parking Airlines Codes to DNATA, as in your screenshot, and I can see all vehicles, including the ones supposedly missing, in a DNATA livery. This with FSX:SE.

However, I noticed from your screenshot, you are running an outdated version of GSX, your setting page reports an old copyright note and the page looks very different than the current one.

Which sounds strange, considering you said "it happened with the last update". How you could possibly have a settings page from years ago, if you installed the "last update" ?
Title: Re: Missing Vehicles
Post by: fima66 on July 01, 2020, 06:44:51 pm
The problem is solved. Everybody who has same problem in FSX; FSX SE must disable Override Parking Airlines Codes in GSX option setting. All vehicles will be visible

Tried that, and it doesn't happen. I set the Override Parking Airlines Codes to DNATA, as in your screenshot, and I can see all vehicles, including the ones supposedly missing, in a DNATA livery. This with FSX:SE.

However, I noticed from your screenshot, you are running an outdated version of GSX, your setting page reports an old copyright note and the page looks very different than the current one.

Which sounds strange, considering you said "it happened with the last update". How you could possibly have a settings page from years ago, if you installed the "last update" ?

It was not my own screenshot. It was just a link of picture GSX setting for jtbetteridge. Perhaps, it was outdated version.  My own screenshot is here:

(https://i.ibb.co/rk7Jqmk/Scsht.jpg)

As for problem of missing vehicles, I dont know details, maybe textures have been unvisiible, maybe something else...You could be know better.  In any case everything is looking good after disable Override Parking Airlines Codes. My own screenshot is here:

(https://i.ibb.co/MgPjDgW/Baku.jpg)
Title: Re: Missing Vehicles
Post by: jtbetteridge on July 01, 2020, 10:55:02 pm
OK.
So I tried all the "clever" fixes and nothing achieved, it was the same with no tractor (and also I noticed that whatever service provider was selected, the stairs were always different).
Then tried the disable over ride and that worked - tractors back but it is the wrong provider at the gate (British Airways livery at gate 8 in EGPH).
So there's still issues and I'm interested to know what else might be going wrong.
Title: Re: Missing Vehicles
Post by: virtuali on July 02, 2020, 12:40:23 am
Then tried the disable over ride and that worked

As I've said, I tried to enable the override, and it doesn't make any difference here, tractor is visible in both cases except, of course, when the override is used, the tractor has the livery of the operator set in the override page, as it should.

Quote
tractors back but it is the wrong provider at the gate (British Airways livery at gate 8 in EGPH).

What do you mean with "wrong" provider ? British Airways is one of several operators assigned to that airport, together with IAG, BMI, EZY, Servisair and Menzies at equal priority and, if the scenery you use had BA parking codes, and no code of the others, BA is the correct operator in this case.

If you mean "wrong compared to real life", you can always customize the parking to assign a different one.
Title: Re: Missing Vehicles
Post by: jtbetteridge on July 02, 2020, 09:49:13 am
OK thanks I understand that.
If I put, say, Menzies in all gates will that over ride all others?
And does it affect the airline AFCAD allocations for the gates?
And is there a shortcut way to do that?
Title: Re: Missing Vehicles
Post by: virtuali on July 02, 2020, 03:23:05 pm
If I put, say, Menzies in all gates will that over ride all others?

That's what that option does.

Quote
And does it affect the airline AFCAD allocations for the gates?

Of course, nothing in GSX will ever alter the scenery AFCAD. AI will continue to use the codes they find in the AFCAD, since they won't know anything about the GSX customization, which is valid for only your airplane and only when you use GSX.


Quote
And is there a shortcut way to do that?

Select multiple gates at once, so you can set the code for many gates at once.
Title: Re: Missing Vehicles
Post by: jtbetteridge on July 02, 2020, 03:48:00 pm
OK thanks.  I'll set to work!