FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: srcooke on May 06, 2020, 03:36:48 pm
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Hello Umberto,
At some addon airports in P3Dv5 such as LIMC developed by David Rosenfeld and published by Aerosoft and also EDDB by Limesim Team, 29Palms again published by Aerosoft when reloading the sim GSX jetways are floating way overhead. Both scenery's are published for v5.
When added via GSX customization they are in the correct location and correct elevation indicated in the gsx dialogue. Having reloaded the sim and with the jetways floating opening the gsx customization reveals no change in the airport elevation at 233.78m, applying a gsx airport elevation adjustment only results in adding trailing zero ie 233.780. Having applied this the jetways then load at the correct location once again.
This is occurring for other users also.
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Same issues here also :o
Thanks
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Same issues here also
With "same issue here", you mean on that SAME airport ?
Do you have something from OrbX installed ? Are the OrbX layer correctly set *BELOW* all your airports ?
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Yes same airports and no ORBX installed
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Here it can be seen that some second jetways remain in place at LIMC but the majority are floating until the altitude is reset in the airport customization.
Only a few ORBX airports and Global installed, Pilots 2020 mesh.
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but the majority are floating until the altitude is reset in the airport customization.
But that's precisely what you are supposed to do to fix those altitude conflicts caused by different sceneries in conflict setting different altitudes. Of course, if you Apply, it will saved for the next time in your custom GSX .INI profile.
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Of course, if you Apply, it will saved for the next time in your custom GSX .INI profile.
There is no change in the gsx .ini file as the entry is exactly the same at 233.78 ( 233.780 in the customization tool ) for the LIMC file as attached above.
On next load the jetways are in the air despite the .ini entry except for the odd one or two again as per the image above.
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I have loaded the P3Dv4 file ADEP4 afcad and everything works perfectly ok.
Using the supplied ADEV5 format appears to cause the issue, EDDB is also ADEV5
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Using the supplied ADEV5 format appears to cause the issue, EDDB is also ADEV5
GSX surely supports the P3D V5 .BGL format, otherwise it wouldn't be able to open default airports. But as I've said, if you said the issue is fixed by clicking the airplane icon on the Ground elevation tab, then how's supposed to work, when there's an altitude conflict.
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There is an obvious issue with the ADEV5 file supplied by different developers for LIMC, EDDB, GCLP and published by Aerosoft .
ALL of these airports have floating jetways.
Using the adjust elevation tool DOES NOT fix the issue, it temporarily brings the jetway to ground level until the scenery is loaded next time.
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ALL of these airports have floating runways.
Ok, that's beyond GSX abilities to fix...
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TYPO = Jetways :(
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Using the supplied ADEV5 format appears to cause the issue, EDDB is also ADEV5
GSX surely supports the P3D V5 .BGL format, otherwise it wouldn't be able to open default airports. But as I've said, if you said the issue is fixed by clicking the airplane icon on the Ground elevation tab, then how's supposed to work, when there's an altitude conflict.
The format of the P3D V5 AFCAD has changed, and as already pointed out it looks like the way handling the elevation data for the airport. In V4 the elevation data in the GSX .ini is set to 2 decimal places (233.78), now in V5 it looks like it is now set to 3 decimal places (233.780), yes that zero seems to make all the difference. The can be confirmed by looking at the ground elevation tab before press the airplane and you will see it has 2 decimal places. Now press the 'airplane', not that the 3rd decimal place is added and the jetways will now descend to their correct places. Now look in the .ini file what do you see?. Close the SIM and restart, now look in the ini file again back to 2 decimal places not 3, and the circle starts again.
Could this be investigated to confirm that GSX now needs to save 3 decimal places and not the 2
Many Thanks
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Hopefully test confirms the issue
Before starting SIM
1. Open GSX.ini for airport and change the elevation form 233.78 to 233.780
2. save and close ini
3.start SIM and load at gate..do not change anything..note jetways are 'cleared final'
4. Open airport 'Customise airport positions and compare the ini elevation and the airport position elevation
5. Why has GSX not read the elevation data from the ini, or has it and truncated the data to 2 decimal places?
(https://i.ibb.co/Y7pb3HL/test1.png)
6. Now press the airplane and notice the elevation change to 233.780 and the jetways safely land and taxi to the correct positions
7. Also note tha GSX has written to the ini file (file modified time updated)
8 Look at the elevation data it says 233.78 and NOT what was in the airport screen(233.780)
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I would like to know what's the mathematically difference between 233.78 and 233.780 and how this could result in a visible change of altitude since, even if GSX truncated the last 2 decimal places, it's 1 cm difference in the worse case.
But of course we'll check this.
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Totally agree, but the question remains
233.78 = jetways incorrect
233.780 = jetways correct
Also why does GSX not write the correct elevation to the ini
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Also why does GSX not write the correct elevation to the ini
GSX DOES write the correct elevation in the .INI, because under any possible definition, 233.78 and 233.780 ARE exactly the same number and, even by truncating the last decimal, the maximum error would be 1 cm, which cannot justify so big visual difference.
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So does anyone have a reliable way to fix this? At Aerosoft's PANC, I'll click the icon to adjust the elevation and it brings the jetways down to the ground. But if I come back (e.g. fly away and return and the jetways reload), the jetways are floating again.
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So does anyone have a reliable way to fix this? At Aerosoft's PANC, I'll click the icon to adjust the elevation and it brings the jetways down to the ground. But if I come back (e.g. fly away and return and the jetways reload), the jetways are floating again.
Currently my workaround is to use previous v4 afcad where possible.
Hopefully the issue will be identified.
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Is this yet an identified issue with some afcad formats Umberto ?
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Is this yet an identified issue with some afcad formats Umberto ?
We'll look at this as soon as possible. GSX surely reads the updated V5 AFCAD format, otherwise it could't possibly work with any of the default airports, which all use the new format.
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Hi,
using P3D V5 and Aerosoft Sim-Wings Barcelona - Same Issue here - 3.66 not correct - Jetway floating - 3.660 correct. Can not save "0" in *.ini file.
Greetings
Tom
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Same problem for me. My example shows Aerosoft (sim-wings) Malaga LEMG.
http://spurs.ch/images/LEMG-GSX.png (http://spurs.ch/images/LEMG-GSX.png)
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Hi,
any news for us with this issue?
Tom
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Any updates on a fix for this?
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As I've said in my last post, we'll look into this as soon as possible. You surely must know these are very busy times, and the MSFS release announcement has taken everybody by surprise, so everything else has taken a backseat, in order to be able to have *something* to show for the 18th.
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Could addon mesh be causing these issues? I don't use any mesh because of issues it usually creates around airports and I haven't seen any floating jetways at any of the airports listed so far.
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I had the same problem @ Aerosoft EDDB and solved it replacing the afcad with a p3d v4 version.
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Could addon mesh be causing these issues? I don't use any mesh because of issues it usually creates around airports and I haven't seen any floating jetways at any of the airports listed so far.
Possibly Dave but it is related to the v5 afcads and the mesh does not cause any other issue with the scenery's.
With a dual jetway config why would one of them load at the correct elevation and the other not. And why when having used the correct elevation function in GSX the levels are restored but not retained.
No issue with SODE jetways either.
The list of airports affected is growing and seemingly no resolution in sight.
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The list of airports affected is growing and seemingly no resolution in sight.
As I've said, multiple times, we'll have a look at this, but we are just overwhelmed by the workload to provide some initial support for the next MSFS with at least one product.
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Could somebody post the AFCAD for LIMC v4 please?
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Hi,
it's now more than 5 month with a last post in this topic. And nothing happened.
I have still the problems with floating jetways in LEBL, LEPA, EDDF and EDDB. I want to replace their default and Sode-jetways with GSX jetways. The reason for it is the bad alignment of the jetways to the aircrafts. GSX alignment is still better than default and Sode.
When I replace the jetways, they appear in the right elevation. But after restart the GSX jetways are floating again. Why?
All airports are from Aerosoft and their partners. On default airports there are no problems with replacement.
I use P3d v5. 1 HF1
ORBX
Ist there a fix or solution now.
Thomas
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Hi,
it's now more than 5 month with a last post in this topic. And nothing happened.
I have still the problems with floating jetways in LEBL, LEPA, EDDF and EDDB. I want to replace their default and Sode-jetways with GSX jetways. The reason for it is the bad alignment of the jetways to the aircrafts. GSX alignment is still better than default and Sode.
When I replace the jetways, they appear in the right elevation. But after restart the GSX jetways are floating again. Why?
All airports are from Aerosoft and their partners. On default airports there are no problems with replacement.
I use P3d v5. 1 HF1
ORBX
Ist there a fix or solution now.
Thomas
Same here: https://i.imgur.com/x6ygpUP.jpg
I understand dev priorities for GSX have shifted to MSFS, but I'd like to kindly request that this bug be fixed.
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Hi,
it's now more than 5 month with a last post in this topic. And nothing happened.
I have still the problems with floating jetways in LEBL, LEPA, EDDF and EDDB. I want to replace their default and Sode-jetways with GSX jetways. The reason for it is the bad alignment of the jetways to the aircrafts. GSX alignment is still better than default and Sode.
When I replace the jetways, they appear in the right elevation. But after restart the GSX jetways are floating again. Why?
All airports are from Aerosoft and their partners. On default airports there are no problems with replacement.
I use P3d v5. 1 HF1
ORBX
Ist there a fix or solution now.
Thomas
I'll toss my hat into this ring. Same problem at Aerosoft PANC. Brainstorming why products from this source has the floating jetway problem.
Still hope to get a solution from FSDT even if they didn't create the problem, seems like the right thing to do.
More Info: P3Dv5.1HF1 with Aerosoft/Sim-wings Anchorage Professional 2.0.0.0 checked both and FSDT for updates already.
Airport elevation is 151 ft but jetways added by GSXL2 appear to be floating at 313 ft.
I used ADE1.79 to add a flatten polygon at 151 ft with an ALT stub in P3D\scenery\world\scenery for good measure. Nothing helped.
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Next 2 month without any answer? :(
I am really disappointed. I like your jetways and I want to replace the default ones. But with this support no way.
Is MSFS 2020 the holy cow, that you do nothing on the P3D V5 side?
Thomas
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Airport elevation is 151 ft but jetways added by GSXL2 appear to be floating at 313 ft.
What happens if you click on the airplane icon on the top right of the scenery customization page which sets the ground elevation ?
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What happens if you click on the airplane icon on the top right of the scenery customization page which sets the ground elevation ?
As posted HERE (http://www.fsdreamteam.com/forum/index.php/topic,23542.msg157240.html#msg157240)
On next load or flying into any airport using the ADEV5 afcad the jetways are floating.
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10 months later... any fix inbound?
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Hi Fellaws;
I had that same issue here once and I was advice to hit that top right corner option on the GSX panel which was successful. However, one strange thing that I had noticed its that for me this only occurs with EDDF and none other airport. Its there are reason why that occurs for that particular airport??? :-\
Regards
FRL
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Hi Fellaws;
I had that same issue here once and I was advice to hit that top right corner option on the GSX panel which was successful. However, one strange thing that I had noticed its that for me this only occurs with EDDF and none other airport. Its there are reason why that occurs for that particular airport??? :-\
Regards
FRL
It occurs at multiple airports using ADEV5 afcads. The FIX is only temporary as it has to be done on every occasion that you use the scenery. The fix cannot be applied in advance of your arrival.
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I had a similar issue with Aerosoft Ibiza, GSX Jetways would float, so i used the elevation correction in the setting and clicked save and the Jetways would go back to the ground level as they should, HOWEVER if you restart coutl or arrive at the airport they go back to being in the air again.
Fixed it by going back to the Aerosoft SODE Jetways instead.
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Fixed it by going back to the Aerosoft SODE Jetways instead.
Not fixed, gave up :)