FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: selcal77 on October 18, 2019, 03:01:48 am
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Hi there,
Hope you can help, because I have absolutely no idea what is going on. I've had GSX since 2012, and am currently using it in P3Dv4. Today I decided to buy the Level 2 expansion. I decided to uninstall GSX and reinstall using the 64 bit installer on the website, which seemed to go through ok. However, I now cannot seem to activate either product - the activation code for my original GSX purchase is not being accepted, and neither is the one for the Level 2 expansion.
I'd be grateful if you could advise what I need to do to get this working - I suspect I've done everything in the wrong order somehow.
Many thanks in advance for your help,
Kind regards,
selcal77
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Hi, ok it looks like this issue may have resolved itself - I double clicked the .reg files to add the serial numbers to the registry and both products are now showing as active.
However, I am having problems with setting up multiple jetways - I'm going into customise airport positions, and then selecting 'the addon bgl has 3 positions' and this causes the following error:
"The addon 'unknown' has caused the coutl scripting engine to restart. Download the standalone addon manager"
What exactly is causing this, and what do I need to do please?
Kind regards,
selcal77
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Please post the error log.