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Products Support => Houston KIAH Support FSX/P3D => Topic started by: mrfilbert on July 05, 2019, 12:54:20 AM



Title: Duplicate jetways
Post by: mrfilbert on July 05, 2019, 12:54:20 AM
http://i68.tinypic.com/iw51rm.jpg (http://i68.tinypic.com/iw51rm.jpg)

Hi,

I've just arrived at Houston gate D7 to find two jetways overlapping each other. One is a SODE jetway, operable via GSX, the other one does nothing. Any idea what's causing this please?

Thanks,
Filbert


Title: Re: Duplicate jetways
Post by: virtuali on July 05, 2019, 03:30:47 PM
I only see one jetway there.

- Check you don't have any customizations you made before we updated KIAH with SODE jetways, located in %APPDATA%\Virtuali\GSX. If you have an .INI file for KIAH there, remove it, so it won't take precedence over the GSX customization the scenery comes with.

- Check you don't have other conflicting scenery.


Title: Re: Duplicate jetways
Post by: mrfilbert on July 05, 2019, 03:37:54 PM
I checked %APPDATA%\Virtuali\GSX and there are no .inis for KIAH in there, nor is there any conflicting scenery. Then I opened P3D and went back to the same gate, and there's only one jetway!

Weird. I guess it will remain a mystery. Thanks for your help anyway.