FSDreamTeam forum

Products Support => Geneva FSX/P3D => Topic started by: trisager on July 03, 2009, 02:04:38 pm

Title: Cannot download Geneva
Post by: trisager on July 03, 2009, 02:04:38 pm
I want to take advantage of the KFLL promotion to buy Geneva with the discount. However, I'm unable to download the software - none of the download links for FSX appear to work.

I've successfully downloaded KFLL, KORD and LSZH, it's just Geneva that is causing problems.

Best regards,
Tom Risager
Title: Re: Cannot download Geneva
Post by: virtuali on July 03, 2009, 03:00:57 pm
First, there's no need to download Geneva in order to purchase it. From the Addon Manager menu, you can purchase any of our products, regardless if you have installed it or not, it's enough you have the Addon Manager, which you surely have, if you have installed any of the other sceneries, since they all install the same Addon Manager files.

You can also purchase and activate without installing the scenery, it will just appear as already active, when you finally install the Trial.

However, to fix the download, try the following:

- Clear your browser cache

- Remove all cookies from mediafire.com

- Refresh the product page on the browser
Title: Re: Cannot download Geneva
Post by: trisager on July 03, 2009, 04:11:03 pm
OK, thanks for your response.

I don't think the problem is at my end, though - I now get the message "Invalid File. This error has been forwarded to MediaFire's development team." when trying to download.

Tom
Title: Re: Cannot download Geneva
Post by: virtuali on July 03, 2009, 04:40:10 pm
The download works fine.

As I've said, have you refreshed the product page in the browser ?