FSDreamTeam forum
Products Support => Vancouver CYVR support FSX/P3D => Topic started by: don4444 on September 30, 2018, 10:35:35 pm
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Hi .I just did the latest update and there are no sode jetways. I have gsx level 2 and using fsx. My sode jetways at kclt and kiad are fine as well at my default airports.
There has to be a glitch somewhere. I also reinstalled cyvr over the current installation but there was no change. Ive attached a pic to show you what Im looking at.
Don
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It's normal, if you had a customization file for CYVR you made in the %APPDATA%\VIRTUALI\GSX folder, which you must remove it in order to see jetways.
Of course, you can still add your customization now, to create a new .INI but, since your old one was made pre-GSX Level 2, it didn't contained any jetways but, being your own .INI file, it takes precedence over our updaated customization in the Fsdreamteam\CYVR\scenery folder, so you must remove your old file.
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Your the man LOL thanks I removed the ini file as you suggested and we are good to go.
Don
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Can you tell me where to look for the ini file as I don't have any jetways either. Don't remember customizing the file.
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hi
I have FSX and windows 10. I found it in username/appdata/roaming/virtuali/gsx. remove any cyvr**** .ini file in there and that should do the trick
Don
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Thanks - found it. Was looking under fsdt or dream team and not virtuali. removed the file and all is good now
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Ok, I followed your suggestion and deleted the old ini file. The jetways are now visible but non-operational and still SODE is not available.
Tony
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Ok, I followed your suggestion and deleted the old ini file. The jetways are now visible but non-operational and still SODE is not available.
It's not clear from your message if SODE was already unavailable when the sim started, or it became unavailable after using it.
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It's not clear from your message if SODE was already unavailable when the sim started, or it became unavailable after using it.
Unavailable when the sim started.
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Unavailable when the sim started.
Ok, so the problem is entirely unrelated to GSX. Try this:
- Restart Windows
- Start the SODE Platform Manager, and see if it reports SODE as being correctly registered in the sim.
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Ok, so the problem is entirely unrelated to GSX
Hahahahaha of course not. It never has anything to do with your products. I'm not even going to bother debating this with you. I'm just going to follow your instructions to see where this leads.
I did everything you suggested and yes SODE is correctly registered.
(https://imgur.com/a/pbp4GXc)
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Hahahahaha of course not. It never has anything to do with your products. I'm not even going to bother debating this with you
I'm not sure what you are trying to say here. I based by reply because I trusted your report, which said SODE wasn't even available on the sim on start, which leads to believe you had an installation problem with it. Which is why, I replied with the most correct course of action, which is checking if SODE is correctly registered in the simulator.
There WAS a reason why my question was made this way:
It's not clear from your message if SODE was already unavailable when the sim started, or it became unavailable after using it.
If your "Unavailable when the sim started." reply was accurate, then my reply "the problem is entirely unrelated to GSX" was correct, since I asked if you tried to use it (from GSX, of course), but you said you haven't, and it was already unavailable when the sim started.
I did everything you suggested and yes SODE is correctly registered
Then it's not possible it wouldn't be available at the simulator startup. I'll try to rephrase my question more clearly:
- Do you have the SODE menu when the simulator starts, *BEFORE* even starting GSX ? If yes, maybe you meant the "unavailable" message came only AFTER you used GSX, meaning SODE started fine, but for some reason had a problem solving the jetway ?
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Do you have the SODE menu when the simulator starts, *BEFORE* even starting GSX ?
I still don't understand what you mean. How can one have SODE menu before even starting GSX. When I start the simulator, both SODE and GSX are started automatically and both are available in the Add-Ons menu.
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I still don't understand what you mean. How can one have SODE menu before even starting GSX.
Exactly in the way you wrote in the next line:
When I start the simulator, both SODE and GSX are started automatically and both are available in the Add-Ons menu.
That's it. So, you DO have the SODE menu before starting GSX. So, if I understand correctly, SODE *disappears* after using GSX ?