FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: NMahinK on June 22, 2018, 11:28:51 am

Title: GSX and Couatl menu disappear in flight, P3Dv4.2 **SOLVED**
Post by: NMahinK on June 22, 2018, 11:28:51 am

GSX and couatl work perfectly during the preflight and pushback phase, but during cruise flight, the GSX and couatl menu disappears midflight, but the add on manager is showing. I have tried to replicate this using different aircraft (PMDG 777, Qw 787), and flying different routes (ActiveSky is also in use). This issue has only came up in the past couple weeks. I have also done the instructions in this forum link:

http://www.fsdreamteam.com/forum/index.php/topic,11882.15.html

PC Specs

Windows 10 Home 64-Bit
120GB C:
1 TB D: (All P3D and AddonManager is on this drive)
16 GB Ram
i7-6700 CPU @ 3.4GHz (4 CPUs)
Nvidia GeForce GTX 1060 3GB

Title: Re: GSX and Couatl menu disappear in flight, P3Dv4.2
Post by: virtuali on June 23, 2018, 05:01:36 am

Do you have a Couatl.err file in the %APPDATA%\virtuali folder ? If yes, please post its content.

Title: Re: GSX and Couatl menu disappear in flight, P3Dv4.2
Post by: NMahinK on June 23, 2018, 09:40:30 am

couatl v3.2 (build 3997)
panic log started on Fri Jun 22 23:50:05 2018

problem raised by engine or unspecified addon
{'Airport': 'RJAA', 'Requested assistance services at': 'Gate 37', 'User Pos': (35.75912480901246, 140.38414067114445, 45.2912 m, 4.14322 m, 329.8532751246321)}
Deleted Menu SubItem (parentId 82, id 100)
disconnected from SimConnect.
SharedMemInterface created
Couatl is restarting gracefully

Title: Re: GSX and Couatl menu disappear in flight, P3Dv4.2
Post by: virtuali on June 24, 2018, 06:53:18 pm

Is this FSX ?

Title: Re: GSX and Couatl menu disappear in flight, P3Dv4.2
Post by: NMahinK on June 24, 2018, 10:01:05 pm

Nope, I don't have FSX installed. Only P3Dv4.2, I did have FSX Steam but I uninstalled it a month back.

Title: Re: GSX and Couatl menu disappear in flight, P3Dv4.2
Post by: virtuali on June 26, 2018, 05:00:49 am

Try to configure the antivirus to exclude the Addon Manager folder from scanning, then reinstall GSX.

Title: Re: GSX and Couatl menu disappear in flight, P3Dv4.2
Post by: NMahinK on June 27, 2018, 08:15:52 pm

Quote from: virtuali on June 26, 2018, 05:00:49 am

Try to configure the antivirus to exclude the Addon Manager folder from scanning, then reinstall GSX.

I already had that configured. I updated the P3Dv4.3, and the problem seems to have been solved. the GSX and Couatl menu do not disappear in flight in P3Dv4.3