FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: Wojtek on June 07, 2018, 01:05:58 am
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Hello,
After the new update I have two problems:
The voice of the passengers appears before the opening of the door and the arrival of the bus.
(The signal to open the door and the number of boarded passengers appears after the arrival of the bus).
Later the bus leaves, baggage is loaded, all baggage vehicles move back and stand, and in GSX Window still,infinitely long "Baggage loading in progress"!!
The Staircase does not move back. Regardless of the airport and aircraft.
I waited 10 minutes,20 minutes and nothing.I can not push back etc.
I changed nothing in the settings and gsx.cfg of airplanes.
The GSX reinstall did not help anything.
Previously I had no problems with GSX.
Regards
wojtek
Sorry for my English.
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I am experiencing the same issue with the latest update. Did a flight from FSDT CYVR with the QW787, and indeed bagage keeps loading forever. I restarted couatl in order to restart GSX to push back.
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Of course, you can restart the GSX and everything works well until the end - deboarding on destination airport.
But boarding is broken ;)
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I still cannot reproduce this. Please indicate the precise, exact, reproduction steps, with the complete order of operations, from the 1st one on the 1st airport, to the last one on the 2nd airport.
And please clarify what do you mean with "boarding is broken". Do you mean if you don't restart Couatl at arrival, or always ?
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So:
1.Request catering service:
trucks come and go back - everything ok.
2.Request refueling - also all ok.
3.Request boarding:
-immediately you can hear voices of the passengers - all doors closed,the bus has not arrived yet.
-The loading of luggage continues normally. All vehicles and stairs going to the aircraft.
-Bus arrives and on the green bar you will see number of boarded passengers.
-Boarding complete, bus leaves back, all baggage vehicles move back and stand and we have a green bar "Baggage loading in progress"
I'm waiting and nothing, you can't go to "Prepare for push-back..." You must now restart Couatl and now from "Prepare for push-back..." everything works ok until the end of the flight (follow me and deboarding ok).
regards
wojtek
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Same behaviour on my side. Start the sim at CYVR:
- Dock jetways
- Load passengers
- Load baggage
After everything is clear visually the back stairs remain at the door (4L at the QW787), but cargo equipment is removed from the aircraft. No further movement...
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I am also having this same problem.
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Same behaviour on my side. Start the sim at CYVR:
- Dock jetways
- Load passengers
- Load baggage
After everything is clear visually the back stairs remain at the door (4L at the QW787), but cargo equipment is removed from the aircraft. No further movement...
I tried doing exactly the same, at CYVR Gate A3, using a default A321, since I don't have the QW787 and, it worked normally and after baggage was loaded, all vehicles cleared the airplane and the message that boarding ended came, together with a prompt to close the exits, so I could call pushback.
Since the only thing different is you using the QW787, perhaps there a problem in its configuration, which is not included in GSX yet so, either you made it or someone else made it, and there might be something unusual in it.
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So:
1.Request catering service:
trucks come and go back - everything ok.
2.Request refueling - also all ok.
3.Request boarding:
-immediately you can hear voices of the passengers - all doors closed,the bus has not arrived yet.
-The loading of luggage continues normally. All vehicles and stairs going to the aircraft.
-Bus arrives and on the green bar you will see number of boarded passengers.
-Boarding complete, bus leaves back, all baggage vehicles move back and stand and we have a green bar "Baggage loading in progress"
I tried it just now and no, it doesn't happen here: No passenger voices can be heard until the bus comes and you open the Exit 1. When the last passenger number goes to the last value, the bus goes away and it ask to close the exits and boarding ends normally.
Could you please tell me exactly:
- How many passengers were counted
- Your time settings, how many seconds per passenger in boarding and deboarding, and the minumum time ?
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My problem, baggage loading and unloading in progress for ever, and the baggage vehicles not shows. Use the Carenado B1900D
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Same problem with the NGX. My routine is:
Jetway
Fuel
Catering
Boarding
Everything works perfect, I just don’t get the passenger boarding complete message like I used to and the rear stairs vehicle is at a stand still and I can’t select pushback until boarding is complete.
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Could you please tell me exactly:
- How many passengers were counted
- Your time settings, how many seconds per passenger in boarding and deboarding, and the minumum time ?
TDS B738 MAX 180/180 Pax,
Deboarding Minimum time - 120 s
Time/Passenger - 1.0
Boarding the same
Always I was set so .
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TDS B738 MAX 180/180 Pax,
Deboarding Minimum time - 120 s
Time/Passenger - 1.0
Boarding the same
Always I was set so .
Did the same with the default 737, and the same settings, no problems whatsoever. Jetway, Fuel, Catering, Boarding, all working fine. Boarding ends normally.
Is that a freeware airplane ? If yes, please provide some download links, and attach your GSX.CFG for it.
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Did the same with the default 737, and the same settings, no problems whatsoever. Jetway, Fuel, Catering, Boarding, all working fine. Boarding ends normally.
Is that a freeware airplane ? If yes, please provide some download links, and attach your GSX.CFG for it.
TDS is freeware but now I have tested the Wilco FeelThere EMB175 and the same problem.
[aircraft]
nosegear = 16.22
refueling = 1
iscargo = 0
trafficcones = 1
preferredexit = 0
wingrootpos = 1.80 -3.43 0.00
wingtippos = 17.91 -7.01 0.00
fuelpos = 0.00 0.00 0.00
waterpos = 0.00 0.00 0.00
lavatorypos = 0.00 0.00 0.00
engine1pos = -5.08 5.40 0.00
engine2pos = 5.08 5.40 0.00
engine3pos = 0.00 0.00 0.00
engine4pos = 0.00 0.00 0.00
[exit1]
pos = -1.72 15.30 0.28 1.00
code = 1
name = Exit Front
[exit2]
pos = -1.47 -10.80 0.33 -10.00
code = 3
name = Exit Rear
[exit3]
remove = 1
[exit4]
remove = 1
[service1]
flip = 1
code = 4
name = Front Service
[service2]
flip = 4
code = 4
name = Rear Service
[cargo1]
pos = 1.00 11.80 -0.97 0.00
code = 2
name = Cargo FWD
uldcode = AUTO
[cargo2]
pos = 1.00 -7.10 -0.91 5.00
code = (L:Tds2BEXIT_SW,bool)
name = Cargo AFT
uldcode = AUTO
[cargomain]
remove = 1
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Same problem here with theFSLABS A320
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And here is the config of the QW 787-9:
[aircraft]
nosegear = 24.02
refueling = 0
iscargo = 0
trafficcones = 1
preferredexit = 0
wingrootpos = 3.01 3.23 0.49
wingtippos = 26.89 -10.32 3.00
fuelpos = -16.94 -2.30 1.50
waterpos = -0.01 -20.02 -1.32
lavatorypos = -0.01 -8.57 -1.91
engine1pos = -9.95 5.58 -1.35
engine2pos = 9.95 5.63 -1.33
engine3pos = 0.00 0.00 0.00
engine4pos = 0.00 0.00 0.00
[exit1]
pos = -2.60 11.08 0.58 -1.00
code = 1
name = Exit 1
[exit2]
remove = 1
[exit3]
remove = 1
[exit4]
pos = -2.39 -19.53 0.64 -8.70
code = 4
name = Exit 4
[service1]
pos = 2.81 11.19 0.65 -0.50
code = 0
[service2]
pos = 2.40 -19.55 0.57 10.10
code = 0
[cargo1]
pos = 1.77 18.54 -1.24 -0.80
code = 2
name = Exit 2
uldcode = AUTO
[cargo2]
pos = 1.71 -13.21 -1.24 -0.80
code = 0
uldcode = AUTO
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I'm having the same issue with my Aerosoft A320. The vehicles move away from the plane, but the "baggage loading" stage still persists. I have tried reinstalling the Aerosoft A320 and GSX, as well as running the live updater. I hope this gets fixed soon!
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This is how the aircraft is 'left':
(https://s33.postimg.cc/eoyayun0v/2018-6-8_9-14-6-731.jpg)
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Seeing exactly the same issue Umberto, checked with FSL A320 and NGX which both previously worked.
The pax loading 'seemingly' completes as the audio stops, there is however no chime indicating this. Baggage loading message continues to display although carts have backed off.
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I'm having the same issue as everyone else, All the settings are at default. This aircraft worked fine before the update. Now I have to reset GSX before i can push back.
Anyone know of a fix?
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Same here. PMDG 737, stock airports and imaginesim KATL.
Luke
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We'll have a look at this in the next days, since we are at the FSExpo in Las Vegas now.
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I'm also having exactly the same issue Umberto with Level-D 767-300 Winglet and PMDG 737-800 NGX, with both previously working prior to the last update. As with others, the pax loading 'seemingly' completes as the audio stops, then, however, there's no chime indicating this and the baggage loading message continues to display although carts have backed off necessitating a reload to get a pushback.
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Hi, I'm having exactly the same issue. This is happening with the default FSX planes and airports, having only purchased this yesterday, I'm yet to fully enjoy this product, hopefully the issue is fixed when you come back :)
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Quick Message: I'm a new user as well. Same problem on first flights.
P3D V4.2; Prosim 737-800 aircraft; Orbx YSSY, YMML.
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I’m also having this issue, FS LABS Airbus :-\
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As I've said, we still never been able to reproduce this, on any airport, with every plane or every combination of operations made.
I'm at the Flightsimexpo right now, and we just had our PCs doing boarding/deboarding all the day long, and it was never stuck, not even once.
Again, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen.
Please provide a report in the following form, not omitting ANY of the requested info:
- The airplane used. If it's a supported GSX airplane, please check if you customized it by opening the airplane configuration editor and checking from which data source GSX is taking the configuration from. If GSX doesn't say "Internal configuration", please ATTACH your GSX.CFG file to the report.
- The scenery used. If you customized the parking, provide your airport .INI file. It would be best if you could do it at an FSDT airport, or a default airport.
- The gate used
- The precise, EXACT sequence of GSX operations made. If your problem happens on the 2nd leg of the flight only, please clearly specify this is the case and, indicate the precise sequence of operations chosen in GSX in BOTH legs.
- Your GSX Timing settings. The miminum boarding/deboarding time and the time for passenger for both boarding and deboarding.
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- Garme Version: Flight Simulator X Steam Edition in DX9 mode.
- The airplane used: Boeing 737-800 Orbit Airlines - FSX Default. Tried other FSX default planes, same result.
- The scenery used: FSX Default scenery.
- Airport: London Gatwick - FSX Default, I have tried numerous other airports, same result.
- The gate used: 6 but I have tried other gates, same result.
- The precise, EXACT sequence of GSX operations made: At the departure gate, new flight plan, plane spawned at the gate
Step 1. Ctrl+J/Operate(s) jetway, open doors Shift+E (works), 2. Request deboarding (works), 3. Request catering service (works), 4. Request refueling (works), 5. Request boarding and that's where GSX stops working as intended.
After selecting " Request Boarding " passengers board the plane, the ground crew load the baggage and then the baggage crew backs off once all the luggage is loaded but the rear stair crew remains at the side of the airplane.
Nothing else happens after that, left it on for over 30 minutes and no change. Going back into the GSX menu where it previously said " Request boarding " it now says " Baggage loading in progress ".
I have noticed when selecting " Request Deboarding " and " Request Boarding " that along the green info panel it says " remember to operate jetway " when the jetway is already attached to the plane.
The only way to get past these previous steps is to select reset/restart Couati, I can then select " prepare for push-back and departure ", that works fine, I can taxi to the runway and takeoff to proceed with the flight, I then arrive at the destination i.e Dalaman airport in Turkey, I get to the requested gate set by the ATC, I follow the exact steps I mention from 1-5 and then the problem happens again, unable to complete the whole Boarding sequence.
- Your GSX Timing settings: Default settings. I have not messed around with any of the GSX settings, I've only had it 2 days.
Deboarding -15.0, Time per passenger -0.1
Boarding - 15.0, Time per passenger - 0.2
Refueling - 15.0
Time acceleration - 1x
Interval between messages 10.0
Hope this info helps.
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This is how the aircraft is 'left':
(https://s33.postimg.cc/eoyayun0v/2018-6-8_9-14-6-731.jpg)
Same as above, tested on PMDG 777, PMDG 737, QW787.
Sequence that I did after a clean start of P3D v4.2:
connect external power, turn engines off.
Pressed Ctrl+F12 to bring up the GSX menu
1. Catering, all okay.
2. Boarding, won't complete.
Had to restart Coault to allow fueling and pushback.
GSX update was run, latest version installed. Ran live update from within the sim just to be sure, same results.
Airport: ImagineSim WSSS, with P3D scenery patch
Deboarding -15.0, Time per passenger -0.01
Boarding - 15.0, Time per passenger - 0.2
Refueling - 15.0
Time acceleration - 1x
Interval between messages 10.0
this was recreated on 3 different flight with the 3 aircraft mentioned above. Hope this can help you guys solve this issue!
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Have the same problem with ifly 737
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I just started having this issue. Im using PMDG 737 and the its stuck in boarding. The belt loaders move back, but the rear stair truck doesnt. I bring up the menu and it saids Baggage loading in progress and will not allow me to select push back. I uninstalled Addon Manager and GSX and reinstalled, same issue.
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Same here with my PMDG 737 700 at FSDT KSDF(http://)
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Have the same problem with ifly 737
As I've said in my last post, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen.
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Just a thought, do you mind posting your process Umberto so we can try it your way?
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Prepar3D v4.2
PMDG B738 NGX
FSDT KCLT
ANY GATE
Load NGX at FSDT KCLT rwy.
Move to gate via GSX menu.
Dock jetway via GSX menu + sode options
Set ZFW in FMC
Request re-fueling via GSX menu.
Enter fuel load.
GSX fuelling completes and truck withdraws.
GSX menu still shows 'request fuelling' and not as complete.
Request GSX catering
Baggage loaders move in to position.
Open doors on catering arrival.
Close doors upon catering completeion.
Catering completes.
Open required pax & cargo doors
Request GSX boarding
Boarding and cargo loading commences.
"boarding passengers now"
Cargo loading completes.
Cargo loaders withdraw.
Close cargo holds.
Pax boarding sound ceases.
No 'chime' is heard.
"baggage loading in progress" displayed and does not terminate
Close pax doors
Cannot undock Jetway.
ONLY option = reset position
Scenery re-loads
Request push-back
Issue started after running live update and occurs with other aircraft models also.
Logs and files attached
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As I've said in my last post, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen.
PMDG 737 at a gate, jetway attached and doors open. Request catering. Catering completes. Request boarding, boarding "completes" in that all pax are on board and baggage has been loaded, but GSX still thinks boarding is in progress. I've not tried it at an FSDT airport - I'll see if this makes a difference.
Cheers!
Luke
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I can report I'm having the same issue:
AC - PMDG NGX and Maddog X
Airports - KIAD, KORD, KMCO, KCLT, KBOS
GSX, latest build per the updater tool. GSX settings are default
Steps to recreate:
Power on AC, start pre-flight procedures, Connect jetbridge either SODE via SimConnect or ctrl - J if non-Sode
SimConnect Menu - call Catering first, then call boarding.
Open baggage bays
Catering completes, close service doors, boarding begins - **Don't see the green bar displaying how many pax are boarding**
baggage trucks arrive - load bags. Once finished, they drive away. **at this point, nothing else happens, I should hear - 'baggage handling complete', but that does not happen. Look in Simconnect menu, status displays, boarding in progress. If I don't reset the position, this will stay indefinitely,**
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I also have the same issue. FSX PMDG 737NGX. Occurs at any FSDT airport I have tried. I am watching this post to see what develops after they gat back from the convention. Hope you had a great time. And LUCKY! I think I read it was in Vegas.
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Yeah, boarding never ends so I have to disable GSX then enable it to get it to work correctly. I am flying a PMDG 737 and it happens no matter who's airport I am at. FSDT or Flight Beam. one other issue
now is that my P3D is a little glitchy. When I exit the program (P3D) it CTD. I have not lost a flight yet but, I am concerned. I thought I would just redownload and get the fix but I am reading that it still
continues. I fly for United Virtual everyday and would not think about not using GSX. I love the damn program so I hope a fix is in the offing..
Thanks Mike
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Oh yeah, I forgot. Voices start before I open the door and when boarding is complete there is not chime.
So something is happening right at that sequence to make GSX think boarding is still in progress. That's
my uneducated guess.
Mike Stout
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Same problem here.
Bought GSX a few days ago so latest version is running
PMDG 747 and 777
Prepar3D v4.2
All airports (default, flightbeam, Drzewiecki)
Process:
Start up from cold & dark
Start fuelling (either with the built in PMDG turn around or instant fuel loading)
Fuelling completes
Start Cargo loading
Cargo loading animations end
Then nothing, stairs stay connected and nothing happens. GSX menu displays “cargo loading in process”.
Have to reset GSX to be able to start the pushback.
I tried different loads, tried with multiple trips on and off. I also used the time multiplier to see if maybe it ends later but it’s just stuck at cargo loading (boarding)
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Same problem here.
Bought GSX a few days ago so latest version is running
PMDG 747 and 777
Prepar3D v4.2
All airports (default, flightbeam, Drzewiecki)
Process:
Start up from cold & dark
Start fuelling (either with the built in PMDG turn around or instant fuel loading)
Fuelling completes
Start Cargo loading
Cargo loading animations end
Then nothing, stairs stay connected and nothing happens. GSX menu displays “cargo loading in process”.
Have to reset GSX to be able to start the pushback.
I tried different loads, tried with multiple trips on and off. I also used the time multiplier to see if maybe it ends later but it’s just stuck at cargo loading (boarding)
Also the sounds of loading (the “Thumps” of the cargo entering the plane) start as soon as boarding is selected. So before any cargo is actually being loaded
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Have the same problem with ifly 737
As I've said in my last post, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen.
Just throwing out a possibility here. Being the developer are you running off the native compiled version (including all updates) of the software, or did you install the one with the released installer? If the former, it could be a problem with the current installer update version, so you wouldn't be able to reproduce the problem.
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Hello Umberto, hope you enjoyed your time in Vegas.
I know you said: "Again, it would be useful if, instead just saying "I have the same problem", you would provide a complete and precise report that we can TRY to reproduce because, right now, all the descriptions have been so vague and, the few that contained a bit more informations, when I tried to reproduce it, it simply didn't happen."
Well, some of the users did post their complete and precise report which in my case I can say that it is the same way I have used my gsx menu since the beginning with the exception that I do not use the fuel feature as I do so before I start my checklist, so I do have to report that I do "have the same problem" since the last update and the problem is at the end of the loading baggage, it never ends even though the loaders move the car back as if they are done, as they always do.
It is happening with the only add on aircraft that I used (which I've never had this problem before). PMDG 737/777 Maddog MD88, ah, using P3D V4.2
My timings in the settings are (no change since the time we had a choice of adjusting them)
Debording 15.0 / 0.6
Boarding 15 / 1.6
Refueling 25.0
Message interval 90.0
Hope you can find what is causing this problem soon. If I find something more I will post it. :)
Jay
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Just throwing out a possibility here. Being the developer are you running off the native compiled version (including all updates) of the software, or did you install the one with the released installer? If the former, it could be a problem with the current installer update version, so you wouldn't be able to reproduce the problem.
I obviously test every bug report related to the released version only with the released version. Sure, we have a developement version which includes the unreleased things, but I keep two add-on.xml definitions, one for the debug version and one for the release version, so I just switch to release before making any tests following a bug report.
In any case, this will be taken care of with the highest priority, as soon as I'll be back from my two weeks vacation in the US, so we'll collect ALL the reports everybody has made here, and we'll try to reproduce them so, try to be as precise as possible.
One thing that is usually missing from reports, which might be important, is whether you used the airplane in its default configuration, as it came with GSX (assuming it was a supported airplane), or you customized it somehow. If you customized it, please provide the GSX.CFG file too, because maybe the problem only happens when choosing specific customization options.
For the time being (until we'll be back at work), keep using the Restart Couatl option as a workaround.
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As I was troubleshooting the issue, I realized there's a later version of GSX available on the FSDT site. I had 2.3.0.1 installed. I usually run the Live Update utility before every flight, so my question is, why didn't the live update install 2.4?
I thought this might be it, but after installing 2.4, I'm still having the same problem. The baggage handling procedure finishes, but GSX still reports it's in progress.
this is happening at all airports, in both the NGX and Maddog x
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As I was troubleshooting the issue, I realized there's a later version of GSX available on the FSDT site. I had 2.3.0.1 installed. I usually run the Live Update utility before every flight, so my question is, why didn't the live update install 2.4?
The version number doesn't make any sense when there's a Live Update that can update each FSDT file. If you ran the Live Update, you HAD the latest version of all files for every FSDT product: the version number in the Windows Control Panel only indicates which installer you used to install but, again, since even the installer itself runs the Live Update at the end, if you installed (for example), version 2.3.0.1 yesterday, you already had the very latest version of the files so, downloading the latest installer again was not required.
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Hi!
I have also the same problem using PMDG B737-NGX after the newest update of GSX. In earlier versions of GSX all did work perfectly.
In order to simplify and isolate the problem I have tried to use standard aircrafts in standard scenery with the least actions and commands from my side. Below I have described what I think is the most simple and most standard configuration that can provoke the error:
Start FSX:SE on WINDOWS 10 (FSX:SE Version V10.0.G2615.0)
Select FSX Standard Airbus A321 (in World Travel livery)
Select FSX Standard Scenery airport EKVG Parking 5
Press "Fly Now"
Gets the aircraft loaded and the aircraft view inside the cockpit are shown
Gets message: "Airport cache loaded successfully"
Inside the cockpit reset the "Master warning"
Going to outside view using F11
Opening all doors using NUM , + 1 and 2 and 3
Request boarding (do not bother with fuel and catering)
GSX MSG: Bording requested
Selected handling by Aviator
GSX MSG: Handling by Aviator
Gets 3 passenger stairs attached to aircraft
Gets 2 cargo load belt vans attached to aircraft
GSX MSG: Boarding passengers now
Baggage trains arrives and start loading of baggage and containers
Bus arrives
Bus doors opens
Getting frequent messages on progress on boarding passengers up to 66/66
Bus doors closes and bus drives away
GSX MSG: Baggage loading in progress
Baggage trains drives away
The 2 cargo load belts are lowered and the cars are backing away to the safe distance (apprx. 20 M from aircraft)
In "activate ground services" the "Baggage loading in process" are still shown
Waiting for around 15 minutes - nothing happens
Using key controls to close all the doors - after successfull close nothing happens
Trying to activate the pushback, but gets the message "Departure clearance requested, waiting for other services to complete". The load ramps are still in secure distance from
aircraft. All 3 passenger stairs are still attached to the 3 passenger doors
Hope this helps to solve the problem
Kind Regards
Jannik
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Hi GSX Team,
i have the same Problem with my PMDG NGX 738
and a friend of me have this Problem with the FS Labs A32x
Frank from EDDM
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Hi pilots,
the same in my FSX-SE! I had to download the complete Simulator again. Everything as an admin. I have a lot of Addons inside. But it always worked. Now I started some flights mith my Project Airbus A319 in LSGG, LEPA and EDDH.. and: the baggage loading never ends. I mean, the loader makes the loading, the load-trucks go away, but the loaders are staying the whole time next to the Cargo-ramps at the plane. They usually go away and the message "Baggage loading complete, Close EXIT 1 and so far.." Now nothing Comes and I am waiting for the pusher. But he cannot start his job, because the other services are in progress. I did the update more times. So now I Need some help.. Please!
Thank you and have a nice evening.
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I ran as admin the Live Update today and it works on departure but arrival I select deboard, then board for next flight, and the vehicles do nothing. P3D 4.2
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I ran as admin the Live Update today and it works on departure but arrival I select deboard, then board for next flight, and the vehicles do nothing. P3D 4.2
I think I do have the live update "run as admin" as default but will check tomorrow to see if it works for me. At least the loading will work and push back would be available without restarting. Txs for the find.
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Hi Umberto,
I hate to pile on but: Exact same issue in P3DV4.2, using both the Aerosoft A319 (Beta) and PMDG 737 at a number of airports to include FSDT KCLT. Boarding never completes. You never get the "Ding" showing boarding is complete, so I have to reset position to push back.
Scott
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here is the same thing regarding this topic, same thing happen with FSLabs in the latest flights and now PMDG does the same thing, something has changed con previous update :P
EDIT: just arrived in EDDF, deboarding OK, re-boarding for recheck "bug" and staircase is still there after all the cargo has been reloaded
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I ran as admin the Live Update today and it works on departure but arrival I select deboard, then board for next flight, and the vehicles do nothing. P3D 4.2
I think I do have the live update "run as admin" as default but will check tomorrow to see if it works for me. At least the loading will work and push back would be available without restarting. Txs for the find.
Did check and I do have the run as admin as default in my shortcut but decided to run the updater from the file itself with admin rights, did the update and ran P3Dv4.2 as I always do, request boarding and still is happening at the end, they just wait there. So yes, it did not work for me.
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I am going to have to uninstall GSX until a fix is found because its messing with my P3D v4.2
Mike
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I am going to have to uninstall GSX until a fix is found because its messing with my P3D v4.2
GSX doesn't obviously mess with anything in the sim. The only thing this issue is causing, is to require to restart Couatl when it happens.
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Good morning, sorry but the restart of couatl did nothing. What can I do? It’s nearly the most important and best Addon what should work. Please help us.
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Good morning, sorry but the restart of couatl did nothing. What can I do? It’s nearly the most important and best Addon what should work. Please help us.
RESET your position and request push-back, no need to restart COUATL
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Yes, that is the only thing that works. But it would be great when the baggage loading completes by itself.. oh my goodness. Is that right, that in the upcoming update there will be human people who will go from the bus to the airplane?? Oh my good, I hope that will work properly. I am waiting for this. 😍
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RESET your position and request push-back, no need to restart COUATL
the "Reset position" option is just another way to call the Restart Couatl. They are one and the same.
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Restart Coautl reloads the FSDT airport scenery also, using the reset position option just removes the ground service vehicles.
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Restart Coautl reloads the FSDT airport scenery also, using the reset position option just removes the ground service vehicles.
As I've said, they do exactly the same operation: a Couatl Restart, the only difference is that you can call Restart Couatl anytime, while you can only call the Reset position after having started a service, but other than that, they are identical.
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When is fix? I bought GSX a week ago and immediately faced the same problem as it is not very good about the product.
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Same problem here!!!
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how about a roll-back @virtuali ? make GSX work again ;)
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I have the same problem, since I bought the GSX
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I also noticed with this problem, the GSX speech drops down very low, you can barley hear the SET PARKING BRAKES..ETC.
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See this thread here, which seems to offer a possible solution:
http://www.fsdreamteam.com/forum/index.php/topic,17972.0.html
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See this thread here, which seems to offer a possible solution:
http://www.fsdreamteam.com/forum/index.php/topic,17972.0.html
Not the issue here already running via task manager and assign stuff tested also with no add-ons besides p3d v4.2 and GSX and FSlabs.
Prefer a rolback because the previous version worked without problems on the same PC with the same stuff.
It tells me something has changed in the code which causes this event on a lot of setups out there ;-)
So why not a roll back so we all can test ;-)
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See this thread here, which seems to offer a possible solution:
http://www.fsdreamteam.com/forum/index.php/topic,17972.0.html
Roll back the old version and everyone will be happy!
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I am experiencing the same problem. Doesnt matter what aircraft I am using. Baggage just never gets completed.
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I think everyone will happy to go back to the previous version for the people who’s having these problems and just wait for the new expansion.
This topic doesn’t seem to be getting anywhere :-\
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The question is HOW do you rollback? Live update always runs and updates to the latest version..
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Let me add to this thread, having the same problem described here (GSX hangs in the loading baggage status after loading PAX). For me, this started right after I ran the FSDT Live Update last week. It happens every session, in the PMDG NGX at any location. My flow is to first request catering, then I set the payload value and then request boarding. Boarding completes and the loading xxx of 160 passengers messages stop. Using Shift+Ctrl+F12 to pull up the GSX window it indicates baggage loading in progress or something like that. And then nothing. Of course reset coatl clears that and I can start push back.
Cheers.
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I'm having the same issue. Plus I can no longer move jetways within the GSX menu.
P3D v4.2
Windows 10 Home 64
AS P3Dv4
Any aircraft
- Daniel
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Same problem.
So far, a problem believing to be the only problem ...
http://www.fsdreamteam.com/forum/index.php/topic,17991.0.html
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I'm having the same problem as everyone else
- Passengers sounds before bus arrives
- Baggage Loading In Progress Forever
- Having to Reset GSX Positions just to Push Back
I use to Project Airbus A320
Time per passenger[Boarding and Deboarding] is .5 seconds
Minimum Time for Boarding is 20 Seconds
Minimum Time for Deboarding is 15 seconds
And all I do is....
-Operate Jetway
-Catering[Wait till 100% complete]
-Boarding
Please help! :)
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As explained several times by now, the thread is "not going anywhere" because:
- We were attending the Flightsimexpo last week.
AND
- After that, I took a two weeks vacation in the US, together with the other GSX developer, and so there's not much we can do other than reading messages to fix this. It was announced several days ago that, until June 25th, support would be running at a reduced pace.
AND
- Regardless how hard I tried, I was never able to reproduce this in any way.
I don't think it makes any sense wanting to "rollback" to a previous version, when you can simply Restart Couatl which, as explained in the GSX manual, is your main panic button when something goes wrong. And, I cannot even say which version you should rollback to, both because saying "it started with the last update" doesn't mean much, if you don't specify from which set of files you were updating from and, because I cannot replicate it. If I could, this would haven been fixed long ago.
Of course, as I've said in a previous post, if you really don't want to Restart Couatl (which I think it's the easiest workaround, by far), you can install GSX with the network disconnected, so it will revert to the version which was current the time you downloaded the installer. But I don't think this is a very good idea, it's much better if you just restart Couatl.
And, as I've also said in a previous post, since there were some reports more detailed than others, when I'll be back at work, I'll try to replicate as close as possible the steps listed by the few users that took the time to file a proper report.
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Thanks for the support take your time, we will wait and see when you guys are back, and for the mean time I will do a GSX reset....
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„Baggage loading in progress“ forever is with all airplanes, default, freeware and payware on all airports, default, payware and freeware. So push back is only possible by restarting the whole process. It occurred after last update. I installed a previous version of gsx setup (January 2018, for testing) and the sequence ...catering/refueling/boarding/push back worked properly.
As the bug was clearly imported with one of the last updates or even with the last update it should be possible to identify and to fix it. Hope you find it soon.
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„Baggage loading in progress“ forever is with all airplanes, default, freeware and payware on all airports, default, payware and freeware. So push back is only possible by restarting the whole process. It occurred after last update. I installed a previous version of gsx setup (January 2018, for testing) and the sequence ...catering/refueling/boarding/push back worked properly.
As the bug was clearly imported with one of the last updates or even with the last update it should be possible to identify and to fix it. Hope you find it soon.
You can share the installer
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„Baggage loading in progress“ forever is with all airplanes, default, freeware and payware on all airports, default, payware and freeware. So push back is only possible by restarting the whole process. It occurred after last update. I installed a previous version of gsx setup (January 2018, for testing) and the sequence ...catering/refueling/boarding/push back worked properly.
As the bug was clearly imported with one of the last updates or even with the last update it should be possible to identify and to fix it. Hope you find it soon.
You can share the installer
+1
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We posted an earlier version of the installer in another thread:
http://www.fsdreamteam.com/forum/index.php/topic,17793.msg125699.html#msg125699
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I’m sorry, but this can’t be the final solution for the boarding issue (baggage loading ongoing). I’m using FSX with acceleration pack and there is no problem with FPS, only the problem of never-ending baggage procedure. Push back is only possible by restarting GSX or resetting, interrupting the whole process. And reading all the messages under that item I’m shure that there are hundreds of other users faced with the same problem. I’m also shure that you can solve the problem after being back from holiday.
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I’m sorry, but this can’t be the final solution for the boarding issue (baggage loading ongoing).
I'm sure this isn't the final solution. In fact, considering that Umberto isn't seeing an issue on his side but so many of us our having the same problem, I suspect that something went wrong with the last Live Update server upload and that it's simply a matter of re-uploading the latest update. Pure conjecture on my part, of course. Regardless, I'm certain whatever the issue is will be fixed in no time after they return home.
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I’m sorry, but this can’t be the final solution for the boarding issue
I think I repeated several times by now in this very thread, that I'm on vacation until June 25th so, I'll be back at work on 26th so, I posted the earlier installer ONLY for those that find too annoying using what I think should be the easiest option, which is the Restart Couatl (that feature is there for a reason...), so they have now a 2nd alternative to the restart.
And I also said, in my last post that, although I was never able to reproduce it so far, thanks to someone who finally posted a PROPER detailed report, I assume I should be able to reproduce it too, which is the absolute main steps required to get to a fix. When a problem can be reproduced by us, the fix is usually very easy.
But again, there's not much I can do before June 26th.
In the meantime, you have two options:
1) Use the Restart Couatl function after boarding.
OR
2) Use the earlier installed I posted.
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Go ahead an enjoy your vacation. If you get the time stop by my place in Boise.
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Having the same problem as everyone else.. Pressed Pushback and get the same message that everyone else is showing..I also have to reset the position to begin the pushback as Baggage loading never goes away. I've read all of this tread and tried the full reinstall like you stated a page or so ago but to no avail same problem.. Hope we can sort this!
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I’m sorry, but this can’t be the final solution for the boarding issue
I think I repeated several times by now in this very thread, that I'm on vacation until June 25th so, I'll be back at work on 26th so, I posted the earlier installer ONLY for those that find too annoying using what I think should be the easiest option, which is the Restart Couatl (that feature is there for a reason...), so they have now a 2nd alternative to the restart.
And I also said, in my last post that, although I was never able to reproduce it so far, thanks to someone who finally posted a PROPER detailed report, I assume I should be able to reproduce it too, which is the absolute main steps required to get to a fix. When a problem can be reproduced by us, the fix is usually very easy.
But again, there's not much I can do before June 26th.
In the meantime, you have two options:
Thanks will revert to the earlier version for P3D v4.2
1) Use the Restart Couatl function after boarding.
OR
2) Use the earlier installed I posted.
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I'm glad I'm not the only one with the problem. I was trying to figure out if it was something I'm doing wrong. I'm glad that this has been reported and will be fixed.
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We posted an earlier version of the installer in another thread:
http://www.fsdreamteam.com/forum/index.php/topic,17793.msg125699.html#msg125699
This works perfectly. Thanks for this. Just did a tester and the version works fine.
For anyone who missed the post like I did......
Download the previous version ( above link)
disconnect your internet
Install without running the live update
Works like a dream. I’m VERY HAPPY ;D THANK YOU
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We posted an earlier version of the installer in another thread:
http://www.fsdreamteam.com/forum/index.php/topic,17793.msg125699.html#msg125699
This works perfectly. Thanks for this. Just did a tester and the version works fine.
For anyone who missed the post like I did......
Download the previous version ( above link)
disconnect your internet
Install without running the live update
Works like a dream. I’m VERY HAPPY ;D THANK YOU
I did just that. But no joy. :( The work around (reset position) works fine for me. At least I know everything GSX, & Addon Manager are up to date.
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I did just that. But no joy. :( The work around (reset position) works fine for me. At least I know everything GSX, & Addon Manager are up to date.
Sure you disconnected your internet? Make sure the live update doesn’t run when installing and don’t click on it once it has been installed either.
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Sorry, I did not find the solution in the forum and I have the same problem. I already reinstalled and made updates but it was not resolved.
Some photos attached.
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Sorry, I did not find the solution in the forum and I have the same problem. I already reinstalled and made updates but it was not resolved.
As explained multiple times in this very thread, the solution right now is to Restart Couatl before pushback, until we'll release a fix. I'm back at work since today (was in vacation until yesterday, and this has also been explained several times), so it shouldn't take long now.
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Sorry, I did not find the solution in the forum and I have the same problem. I already reinstalled and made updates but it was not resolved.
As explained multiple times in this very thread, the solution right now is to Restart Couatl before pushback, until we'll release a fix. I'm back at work since today (was in vacation until yesterday, and this has also been explained several times), so it shouldn't take long now.
Happy I found this thread. I have the same problem and looking forward for a fix!
Thank you very much for your work!
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I am having the exact same issue with my PMDG 737 NGX.
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As explained multiple times in this very thread, the solution right now is to Restart Couatl before pushback, until we'll release a fix. I'm back at work since today (was in vacation until yesterday, and this has also been explained several times), so it shouldn't take long now.
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Patience is the key ;D (I've the issue since day one) It's just a matter of finding out what the culprit is, I'm sure it will be fix soon now Umberto and co are back.
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Please try the Live Update now, and see if it fixes the problem.
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Baggage loading completed normally after running live update.
Thank you for resolving this issue!
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Looks to be resolved Umberto, thanks :)
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I think it's only partially resolved, since is still there if you change the gate and do a 2nd boarding/deboarding so, it will likely affect the return flight. But at last the most common case should be fixed now. We'll still working on it and release another update soon.
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Indeed it does. At least, that's what only happens to me:
With the FS Labs A320 X Prepar 3D 4.2 this issue only comes out when deboarding of the return flights (always at Naples/LIRN, with Aerosoft scenery) ends and it blocks refueling prior to reboard again for the third flight.
Anyway I'm sure that patience is the key and I'm really thankful for your immediate support!
Federico
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I have the exact problem. Using a Sim-Avionics B737.
This function no longer works ( did before previous update )
GSX -Activate ground services
Activate ground services
6- Operate jetway(s)
It looks like the jetways will not operate only when the #4 "Baggage loading in progress" is shown.
Of course I can #7 Reset position and the #6 Operate Jetways ( if the reset doesn't move the gate back).
The problem seems to be #4 "Baggage loading in progress" never goes away no matter how long I wait.
I have several friends (amazing huh) that have the exact problem. The only common denominator is GSX.
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Solved here, thank you very much!
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Try Live Update again now, it should fix the return flight too.
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Working now.
Thank you Umberto!
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Thank You for your prompt action after you returned. Not sure you got the break you deserve.
Just did the update and it seems to work perfectly. Completed the P3D V4.3 update at the same time and it seems to work great in that as well.
(I'm a new user from two weeks ago and had never been able to get through the sequence. I can now!)
I have a lot of exploring to do.
Aussie
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I have done the update multiple times and still seem to have the baggage loading in progress forever. It never completes. I'm still running p3d v4.1 and not sure if that maybe the issue. It happens with smaller aircraft. The van arrives fine but never completes baggage unloading.
Any thoughts. And let me know if you need anything else from me.
Thanks
Bill
Update: Everything seems to be working fine on PMDG 737 at a gate with a jetway. All aspects work great. It seems that only small aircraft parking without jetways are failing for me. I'm flying the Duke and A2A 182.
Let me know if you need anything else...
Bill
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Dear Umberto,
this morning I applied Live Update and afterwards I used GSX boarding/loading and indeed, it worked properly. Having in mind that you are back from holidays just a few days, I would like to thank you very much for your engagement. For me it is of importance, having complained about an issue, also to thank you, when the problem is fixed.
Kind regards
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Works perfectly now! Thanks!
What was the problem exactly?
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Has everyone tried parking away from the terminal with a small aircraft and deboarding? Does that work ok for you also?
Thanks
Bill
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Hello
So that you are aware, the unloading issue with the new PMDG 737 NGXu BBJ is back. The conveyor belt does not raise to the unloading position and the position needs to be reset to get on with the flight.
Regards,
Christian.
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So that you are aware, the unloading issue with the new PMDG 737 NGXu BBJ is back. The conveyor belt does not raise to the unloading position and the position needs to be reset to get on with the flight.
This is likely because the airplane just came out, so it's not included in the GSX database yet. Of course, you can create a configuration yourself, as explained here:
http://www.fsdreamteam.com/forum/index.php/topic,24417.msg162082.html#msg162082