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Products Support => GSX Support FSX/P3D => Topic started by: cgexx on March 31, 2018, 04:00:30 am

Title: today after updating i lost the GSX in addon menu p3d 4 **SOLVED**
Post by: cgexx on March 31, 2018, 04:00:30 am
hi, today first time the sim has asked me to update GSX or run the live update which i did. Since then i lost the GSX in the addon menu. i am getting an error :


couatl v3.2 (build 3894)
panic log started on Fri Mar 30 16:59:27 2018

problem raised by addon <unknown>
Traceback (most recent call last):
  File "<string>", line 48, in loadAddons
  File "<string>", line 37, in importAndCreateInstance
  File ".\common\__init__.py", line 80, in <module>
  File ".\common\sceneryAddOn.py", line 4, in <module>
  File ".\common\sceneryAddOnMulti.py", line 9, in <module>
  File ".\common\modelCustomization.py", line 524, in <module>
NameError: name 'RenderingArea' is not defined
{}
Slew mode False

also there is the error in event view:

 Couatl.exe
   3.2.0.3983
   5abe4afe
   Couatl.exe
   3.2.0.3983
   5abe4afe
   c0000005
   00056fa4
   6bc
   01d3c889a5632d9e
   C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
   C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
   876c50d0-347d-11e8-99e0-74d02b27dd56



could you help to resolve it, i have tried everything , installed and reinstalled the GSX . how can this happen? running P3D 4.1...Problem started after latest Coutal update today

henry k
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 04:19:54 am
That error seems to indicate something is still not updated. Try run the Live Update again, or download and install the current GSX full installer.
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 04:35:08 am
thx for your time. i did reinstalled GSX and the live updater still no GSX in the menu , as well no more buildings at all my FSDT airports. iam getting still the same error

Files that help describe the problem:
  E:\windows Temp files\WERA13F.tmp.WERInternalMetadata.xml
  E:\windows Temp files\WERA804.tmp.appcompat.txt
  E:\windows Temp files\WERA834.tmp.mdmp
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 04:37:27 am
i did reinstalled GSX and the live updater still no GSX in the menu , as well no more buildings at all my FSDT airports. iam getting still the same error

are you getting the same error as before ? The one in the couatl error log.
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 04:39:57 am
yes i do. same one .
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 04:58:03 am
Could you please try Live Update again ? We changed a couple of files after your report.
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: dornier on March 31, 2018, 05:01:20 am
I also lost GSX and all of my FSDREAMTEAM airports after updating.  I'm running P3Dv4.1.  Please fix!

Thanks,

George
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 05:26:09 am
Could you please try Live Update again ? We changed a couple of files after your report.

i did update again , now my sim crashes with ezdok camera addon error P3D/FSX process not found.application cannot run. but still the same error coming up..
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 05:27:59 am
Which version of the sim are you using ? 4.1 or 4.2 ?
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 05:28:40 am
4.1
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 05:31:27 am
I start to suspect it might have something to do with it. We haven't tested it on 4.1 ( it was really bugged with GSX, with textures disappearing ), and another user with a similar crash had 4.1 too.

I'm not sure this could be the issue but at this time is the only thing I can think of. Are you planning to upgrade to 4.2 ?
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 05:34:40 am
not yet. 4.1 runs perfectly for me. if it aint broken....
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 05:36:11 am
ya i have tried again , the sim is crashing...
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 05:39:55 am
Umberto, could you upload the old file again prior this update? would that be possible actually? cause it was working fine ...lol

henry
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 05:40:44 am
not yet. 4.1 runs perfectly for me. if it aint broken....

We assumed every GSX user would update to 4.2 by now, because of the black textures issue in 4.1. Well...I'll try checking with 4.1 now.
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: cgexx on March 31, 2018, 05:42:15 am
thx Umberto. let us know pls

henry
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: dornier on March 31, 2018, 06:08:48 am
I'm also running P3Dv4.1 due to issues I've read with Prosim 737 v2 and FSUIPC.  Everything was fine until this update.  Now P3D crashes everytime.  Please help.

George
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 06:21:47 am
Well, good news: I downgraded to P3D 4.1 and, guess what, it was crashing on me too, even under the debugger so, I was able to find the issue very quickly and yes, I didn't noticed we had some code which was still related to the 4.2 SDK indeed.

I think it's fixed, and is still backward compatible with 4.1 so, just run Live Update again, and it should work.

Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: macbrowndog on March 31, 2018, 06:27:24 am
I have the same problem I am also running 4.1

Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: virtuali on March 31, 2018, 06:28:03 am
As I've said in my previous post, it should be fixed now (even in 4.1), just run the Live Update again.
Title: Re: today after updating i lost the GSX in addon menu p3d 4
Post by: xiaming0415 on March 31, 2018, 06:32:40 am
Problem solved. No crashing any more.

Thanks!
Title: Re: today after updating i lost the GSX in addon menu p3d 4 **SOLVED**
Post by: cgexx on March 31, 2018, 09:58:58 am
great.  thx Umberto. it works..
Title: Re: today after updating i lost the GSX in addon menu p3d 4 **SOLVED**
Post by: Captinnapster on June 23, 2018, 01:12:42 pm
Hello,


Please I have the same problem and I uninstalled and reinstalled ALL the VC++ Redistributable libraries (32bit and 64bit) as in the suggested solution,I tried also to uninstall and reinstall GSX but still nothing. No add-on manager in the Add-ons menu in P3D, no scenery showing up.

Any advice please?
Title: Re: today after updating i lost the GSX in addon menu p3d 4 **SOLVED**
Post by: virtuali on June 24, 2018, 06:55:47 pm
The problem of missing menu items under the Addons menu it's usually caused by one of these:

1) Defective antivirus. Download and install with the Antivirus disabled AND configure the antivirus to exclude the whole Addon Manager folder from scanning BEFORE starting the sim.

OR

2) Missing/Corrupted VC++ libraries in your system. See solution in the "Addon Manager not showing up in P3Dv4 **SOLVED**" thread:

http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656