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Products Support => Houston KIAH Support FSX/P3D => Topic started by: mexusa12 on December 29, 2017, 12:31:30 am

Title: terrain and buildings not showing **SOLVED**
Post by: mexusa12 on December 29, 2017, 12:31:30 am
my system is  W7 i7 6700k 4ghz 980 ti 6gb 24 ram  my problem after flying for 15 or 20 min all disappear looks wear  I read  about  GSX and  sode  I  have  all  that I  download the free  GSX  same NOT good NOT sure  what to do anymore  I use the FS global real weather and  the polly pot app for my GoFlight modules  I am  Not sure if this interfiere with the  scenery  I need  some help I saw  the you guys  can set up  times  and  you can  look  in  to my system that will  be  great
   Do I need  to purchased the GSX?   thanks   LEO
Title: Re: terrain and buildings not showing
Post by: mexusa12 on December 29, 2017, 12:59:19 am
my game  is FSX with aceleration
Title: Re: terrain and buildings not showing
Post by: virtuali on December 29, 2017, 01:50:09 pm
As explained in all the other threads about KIAH and GSX, you MUST install GSX, but you don't have to buy it, because it's free to use without any limitations on all our airports.
Title: Re: terrain and buildings not showing
Post by: mexusa12 on December 30, 2017, 01:51:03 am
did you read all my MESSAGE   I  already installed  the  GSX (free version)     I have  that but  still WONT  WORK.... Whats   Next

This  happens  in KORD  too     Is  there any chance  we  can set up  a  meeting  so  you  can look  in to my system   thank you  LEO
Title: Re: terrain and buildings not showing
Post by: virtuali on December 30, 2017, 02:39:57 pm
did you all my MESSAGE   I  already installed  the  GSX (free version)  

Your message wasn't very clear about this.

Quote
  I have  that but  still WONT  WORK.... Whats   Next

Do you have the Addon Manager AND the GSX menu under the "Addons" menu ? If not, do as follows:รน

- Disable the antivirus and reinstall GSX again.

- Configure the antivirus to exclude the whole Addon Manager folder BEFORE starting the sim.
Title: Re: terrain and buildings not showing
Post by: mexusa12 on December 30, 2017, 09:10:28 pm
OK I THINK IT  WORK    YESSS!!!!  
 I  WENT TO MY WINDOWS DEFENDER AND EXCLUDE THE ADDON MANAGER  I  TRIED  AGAIN SAME   ROUTE   KORD  TO KIAH  AND  WHEN ARRIVED  AT  KIAH LOOKS  GREAT   THANK YOU      AND  I  HOPE  STAYS  THAT WAY

WELL  YOU CAN MARK THIS ONE  "SOLVED" I WILL BUY ALL YOUR AIRPORTS  I HAVE 6 NOW  AND  I WILL BE WAITING FOR THE  KORD UPDATE 
Title: Re: terrain and buildings not showing
Post by: mexusa12 on January 01, 2018, 12:09:24 am
    
                    
  
     I UNINSTALL KIAH THEN REINSTALL I NOTICE IT GOES TO THE ADD ON MANAGER FOLDER IF TRIED TO SELECT FSX  INSTALLS WITH ALL THE ADD ON  M. BUT IN YOUR INTALLATION INSTRUCTIONS IT SAYS  THE INSTALLATION WILL GO AUTOMA. TO THE FSX SOME  OF  THE OTHER AIRPORTS  ARE  DIRECTLY ON FSX (KORD,KDFW,KLAS,KLAX AND KJFK )  I DO HAVE SCENERY FROM  PC AVIATOR - MEGASCENERY EARTH WILL THAT BE  A PROBLEM?  
Title: Re: terrain and buildings not showing
Post by: virtuali on January 02, 2018, 02:11:54 pm
BUT IN YOUR INTALLATION INSTRUCTIONS IT SAYS  THE INSTALLATION WILL GO AUTOMA. TO THE FSX

Not anymore. We now install all the sceneries in a shared location, outside the sim.

Quote
SOME  OF  THE OTHER AIRPORTS  ARE  DIRECTLY ON FSX (KORD,KDFW,KLAS,KLAX AND KJFK )  

That seems to indicate you used old installers for them. Uninstall them all, and use only their current installers.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: mexusa12 on January 02, 2018, 09:56:35 pm
whatever I do KIAH does not  work for  me  after  15  to  20  min of flying the terrain looks  very  bad  the  bridges  are  gone there is like  big holes in the  ground  I  am  sorry  to say  this   the  way  I  see  there is only  2  options   
     1  we schedule  a meeting so you guys can look in my system to find the problem or
     2  REFUND my  money for all six airports
  Before I start playing  FSX   I play X-PLANE 10    never have any  issues with the scenery like now   I buy other  items from other developers (flytampa and  taxy2gate)  and  there  is  NO problem
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on January 03, 2018, 03:57:09 pm
whatever I do KIAH does not  work for  me  after  15  to  20  min of flying the terrain looks  very  bad  the  bridges  are  gone there is like  big holes in the  ground

If the scenery is not activated (in Trial), it's normal it would disappear, but it should happen after 5-6 minutes, to 15-20. Do you still have the Couatl/GSX menu after the scenery "disappears" ?

Title: Re: terrain and buildings not showing **SOLVED**
Post by: mexusa12 on January 03, 2018, 10:03:30 pm
  IF I start the Sim  on KIAH  Looks  good     But the  problem is  if  I fly from  KORD  TO   KIAH  but the time  I arrived  the airport is REALLY  BAD
   Yes  the Couatl/GSX are  there  I tried to  disable/Enable and don't work and  YES they are Activated .
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on January 04, 2018, 10:09:06 am
You still haven't replied to my question:

Do you still have the Couatl/GSX menu after the scenery "disappears" ?
Title: Re: terrain and buildings not showing **SOLVED**
Post by: mexusa12 on January 04, 2018, 12:16:47 pm
Do you still have the Couatl/GSX menu after the scenery "disappears" ? I Said  YES in the old  message   
  I deactivate  and unregister the SODE  and  now  it looks  90%  good   my  SODE version on FSX  is  1.5.3  is  that the right version?  If not how do I update?

  I been playing with  everything and  I think the  SODE is  what causing my problems
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on January 08, 2018, 10:28:18 pm
 my  SODE version on FSX  is  1.5.3  is  that the right version?

Yes, it's the latest as of today.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: mexusa12 on January 08, 2018, 10:52:07 pm
Well I don't know about other people  But in my case  SODE  is the problem  Seems  to work  a lot better with OUT SODE   some  items are missing  like  those steps  with a blue cover  for  the erj145   but is  better  No holes briges are there So maybe you guys  can look in to that
Title: Re: terrain and buildings not showing **SOLVED**
Post by: darthfinkles on January 10, 2018, 07:43:38 pm
I just recently purchased IAH and am having the same problems as mexusa12. I have LAX, DFW, ORD and JFK and can install them with no issue. When I load IAH, there are no buildings and huge holes where the buildings should be. I have downloaded and uninstalled several times with no success. I have also tried downloading and installing with my security fire walls off. When I do install IAH,the Couatl/GSX menu disappears from the drop box when I run FSXSE. Please offer any suggestions.

Greg
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on January 11, 2018, 01:23:42 pm
. I have LAX, DFW, ORD and JFK and can install them with no issue. When I load IAH, there are no buildings and huge holes where the buildings should be.

I'm sorry but, if your other sceneries are working, it means the software (which is always one and the same), is running correctly and, the only possible reason of KIAH being the only one not working, is that you haven't installed GSX, which is required by all our sceneries that use SODE jetways: KIAH, KLAS, KMEM, KCLT, and KSDF.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: mexusa12 on January 15, 2018, 03:40:40 am
Fsdreamteam and  darthfinkles  I check my  direct x10 on my fsx  box was Uncheck  so  I check the box  and play again  and  now  KIAH looks good No holes also fix my other issue when Undocking  windows on moving theme  to my second screen windows turn black now  windows are  OK  hope this  help others....
       Fsdreamteam  question ?  When will the new KORD  Be  RELEASE  approximately   what Month  thanks  LEO
Title: buildings not showing
Post by: krouner on April 29, 2018, 07:59:33 pm
Hello,

I installed a new video card and when I started FSX I noticed KIAH had buildings but large holes in the ground. The same thing appeared with P3D. I did the following:

1. I selected my antivirus to allow the Addon folder.
2. Uninstalled KIAH and GSX
2. I disabled my antivirus and downloaded/reinstalled KIAH and GSX, registering SODE again. Now I have no buildings, only jetways showing in both flight programs.
4. I uninstalled all the C+++ 2005 and 2015 programs then downloaded and installed again from the microsoft site. Still no change.
5. I rebooted my computer each time a did an uninstall/reinstall.
6. The Addon and GSX are showing up under the add-on menu.
7. I selected to rebuild cache each time I made a change. Still have the same problem.

I have KDFW, KFLL, all of Hawaiian Islands, KJFK, KLAS, KMEM, KSDF, KCLT, and KLAX. The airports appear to be working properly. It is just KIAH.
Title: Re: buildings not showing
Post by: virtuali on May 01, 2018, 05:44:05 pm
I have KDFW, KFLL, all of Hawaiian Islands, KJFK, KLAS, KMEM, KSDF, KCLT, and KLAX. The airports appear to be working properly. It is just KIAH.

I can only repeat and confirm my last messae: if your other sceneries are working, it means the software (which is always one and the same), is running correctly so, it's entirely useless you uninstall everything, reinstall, or worry about the antivirus, VC++ libraries and such: the only possible reason of KIAH being the only one not working, is that you haven't installed GSX, which is required by all our sceneries that use SODE jetways: KIAH, KLAS, KMEM, KCLT, and KSDF.

Of course, I assume you are using the current version of the KIAH installer, and you have installed it.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 01, 2018, 10:28:45 pm
I turned off my antivirus program and downloaded your latest versions of KIAH and GSX. I then installed them under the administrator. GSX is working at KIAH but still no buildings. I have attached a picture showing GSX in action but no buildings.

Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on May 02, 2018, 06:13:13 pm
I have attached a picture showing GSX in action but no buildings.

It seems you have a conflicting file from another scenery too, because that ground doesn't look like the default scenery, and surely it's not the FSDT one. What the Addon Manager is saying about KIAH ?
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 02, 2018, 07:06:11 pm
I am not sure how to answer that other than it shows it active.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 03, 2018, 02:56:14 am
I have attached a screenshot of the addon manager. I hope this is what you were asking. This shot is from my P3D sim. I am including a shot of KIAH for P3D as well. Both FSX and P3D have this issue.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on May 03, 2018, 11:12:10 am
Both FSX and P3D have this issue.

From your screenshot, it's clear the software is running, since you have the GSX menu, and the Addon Manager has found the scenery so, everything seems correct.

Try to enable Logging in the GSX Settings->Troubleshooting page, then restart the sim, go to KIAH, then exit. Then, open the Couatl.LOG file that has been created in the %APPDATA%\Virtuali folder, ZIP it and Attach it to a post in the forum.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 03, 2018, 02:50:58 pm
Hope I did this right....
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on May 03, 2018, 04:38:17 pm
Could you please check the name of the AFCAD listed in those two files ?

%APPDATA%\Virtuali/GSX\kiah-e33fee.ini
%APPDATA%\Virtuali/GSX\kiah-20v9ut.ini

it's on the [general] section of the file.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 03, 2018, 08:56:29 pm
The 2 AFCAD files, KIAH_AIP_MINE_TEST and KIAH_AIP_MINE_06292017, had been removed from the KIAH scenery file. I thought i ensured these files were no longer in any active scenery folder in either flight simulator. When I had AFX scan for duplicates neither of these files appeared.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on May 04, 2018, 07:39:12 am
Are you REALLY sure you installed KIAH using the current installer ? If you really removed the conflicting AFCADs, there are no other reasons why the scenery wouldn't show up. Your log clearly shows everything is working normally.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 04, 2018, 09:45:08 am
I am absolutely sure. I downloaded it earlier this week along with the most recent GSX.
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 04, 2018, 10:33:45 am
I believe I found the culprit. As I was watching the install again I noticed "dontupdate" appearing then I remembered back in June of 2017 I had created this trying to prevent another AFCAD file I made from being removed every time I did an update. I did a search and removed all these files. I reinstalled KIAH plus GSX and now everything is back and working properly.

Thank you for taking the time and having the patiences in assisting in this. It is very much appreciated!

KRouner

  
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on May 04, 2018, 01:02:50 pm
I am absolutely sure. I downloaded it earlier this week along with the most recent GSX.

And are you sure you didn't get any errors when installing ? Could you please try installing again now ?
Title: Re: terrain and buildings not showing **SOLVED**
Post by: krouner on May 04, 2018, 11:31:07 pm
Are you asking me reinstall it after it is now working ?
Title: Re: terrain and buildings not showing **SOLVED**
Post by: virtuali on May 07, 2018, 10:21:16 am
I was replying to your previous post. We must have cross-posted each other. Now I see your last post saying you found the cause, and it was the dontupdate file you created to prevent your AFCAD to be overwritten.