FSDreamTeam forum
General Category => General Discussion => Topic started by: canadagoose on February 03, 2017, 10:17:48 pm
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I think this is a pretty serious problem. Last week the Addon Manager was working and I had access to all my purchased airports, 14 to be exact, as well as GSX. Now I go into FSX and I cannot access any of my Purchased Airports as well as GSX (what I mean is there are no buildings or runways, just Jetways, totally unuseable). GSX, to me it adds a world of realism to flight simming, but in the end is all eye candy to me anyway. I would not necessarily miss it since I use it for Pushback (I can get away with SHIFT P). But the fact that I need the addon manager in order to use my Purchased Airports is absurd to say the least. I understand FSDT's registration process as a stop against pirating and so forth, but there must be an alternate means for me to make use of my purchases if I cannot have the addon manager active on my computer. Judging by the posts I see in this forum with regard to the "Missing Addon Manager", I would think this a major Issue that needs to be addressed by FSDT, and soon. I have looked at all the possible fixes that "Umberto" has suggested in these threads, the Microsoft Visual ++cc stuff, the antivirus precautions, which I have setup, the uninstall of GSX, Addon Manager, bglmanx.dll, the couatl thing. I've tried them all. I still do not see the Addon Manager or the GSX menu under FSX Addons. So, as I said above I really don't care as much about having use of GSX as much as I would love for FSDT to find a way for me to get my investment value back in the Purchased Airports. Sorry if I sound like an unhappy customer here, but I am. Very much so, and disappointed & frustrated with that annoying Addon Manager. I do think FSDT products are outstanding though and I probably will purchase again in the future if they can either change the registration process or fix that darn Addon Manager.
Best Regards,
Tom
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Further information. I can confirm that couatl does load along with SODE and bglmanx when I run FSX. No different than any other FSX start in the past. So, I don't see why I would all of a sudden be without the Addon Manager and GSX menus under FSX Addons. I have not looked into the simconnect angle or the make up of the EXE.xml and DLL.xml files which I do not have much experience with.
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I spended a lot of money in all FSD, after update a lost all, sorry I´m not happy with this, I will think before buy my next FSD. To let know, I tryed all solution proposted here, no sucess!
P3D, if some one from FSD want check my serial .. fell free for ask !
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You are not alone.
I have had the same problem since updating to9 the latest GSX and Addon Manager yesterday.
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Ya getting constant crashing with COATL now. Downloaded addon manager and installed several times.
couatl v3.1 (build 3625)
panic log started on Sat Feb 04 08:47:54 2017
problem raised by engine or unspecified addon
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSXit_Xpoi_fr2'
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Problem signature:
Problem Event Name: APPCRASH
Application Name: couatl.exe
Application Version: 3.1.0.3625
Application Timestamp: 58921765
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 018b0577
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Weird when I load into P3D it says Trial Period for XPOI started.
I never downloaded or installed XPOI...
Then Couatl crashes.
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Weird when I load into P3D it says Trial Period for XPOI started.
I never downloaded or installed XPOI...
Then Couatl crashes.
Yep that's the exact same time mine crashes as well for all FSDT/FlightBeam scenery.
I never wanted XPOI on my system either. Why is this being forced upon us? Again, another thing that's being forced onto our systems without consent on top of the modifications to our fsx.cfg file.
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Hi,
After a flight this morning I updated Addon Manager as requested and now I can't start Fsx:
Application Error: [1000] Nom de l’application défaillante fsx.exe, version : 10.0.61637.0, horodatage : 0x46fadb14.Nom du module défaillant : bglmanx.dll, version : 3.1.0.1, horodatage : 0x58926e04.Code d’exception : 0xc0000005.Décalage d’erreur : 0x0026932e.ID du processus défaillant : 0x1740.Heure de début de l’application défaillante : 0x01d27eecbf840080.Chemin d’accès de l’application défaillante : E:\FsX\fsx.exe.Chemin d’accès du module défaillant: E:\FsX\bglmanx.dll.ID de rapport : 1fb097bb-eae0-11e6-822a-c86000cc4d68
And as usual no way to go back....
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So I got my scenery working.
I did this:
Deleted
%APPDATA%\Virtuali
%PROGRAMDATA%\Virtuali
Then REINSTALL GSX, then scenery.
I did not download the addon manager from the FSDT website and install after running the scenery installers. Now my scenery loads up without any couatl errors. At least for now....
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So I got my scenery working.
I did this:
Deleted
%APPDATA%\Virtuali
%PROGRAMDATA%\Virtuali
Then REINSTALL GSX, then scenery.
I did not download the addon manager from the FSDT website and install after running the scenery installers. Now my scenery loads up without any couatl errors. At least for now....
Thanks for the info!
But those addon manager files gets downloaded every time you install a scenery. Chances are you have the files already. So it seems something has changed since. Try and check to see what version of couatl you are running. Build 3625 is the one we're having issues with.
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I followed Umberto's instructions and deleted windows\winsxs\x86.microsoft flight simulator..10.0.61259 simconnect file and ran the acceleration repair disk. It did not reinstall this file as expected. I have the file on my desktop but cannot copy it into the windows folder because it has permission issues. I have tried to grant permission for Windows 7 with no luck. Not sure what to do now. I just wanted to put everything back to where it was and wait for a possible solution from Umberto on this issue. I am thinking of a total clean reinstall, only this time into the C:\ directory instead of the C:\Program Files (86) Yada yada yada...where it resides now. If I do a clean reinstall of FSX will the windows simconnect file above be reinstalled, because the acceleration repair disk sure didn' t do it?
Regards
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tried deleting
%APPDATA%\Virtuali
%PROGRAMDATA%\Virtuali
Had zero effect. This is ridiculous we are expected to jump through hoops to get this to work. Clearly with all the threads for the EXACT same issues, this is an FSDT problem. Not to mention, most have gone unanswered. At least post its being worked on. Never had some many problems with software as this. I still was never able to even get KMEM to work without crashing. Had zero support on that one. No idea if the new update works because now we have new problems! All my FSDT scenery now cannot be used because of this BGL dynamic link library issue.
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Hopefully I have good backup of all my drives. I deleted all bglman*.* files Under Fsx root, simoobjects\misc and Fsdremteam folders and restored my last week-end versions of them. I can play again with Fsx!
When I see the size of the bglmanx.dll downloaded today = 2Mb greater than the previous one and Fsx error message against this DLL before crashing if I answer "yes" to load it, I'm sure this DLL is ....
I think I won't update or install any FSDT product for a while.
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tried deleting
%APPDATA%\Virtuali
%PROGRAMDATA%\Virtuali
Had zero effect. This is ridiculous we are expected to jump through hoops to get this to work. Clearly with all the threads for the EXACT same issues, this is an FSDT problem. Not to mention, most have gone unanswered. At least post its being worked on. Never had some many problems with software as this. I still was never able to even get KMEM to work without crashing. Had zero support on that one. No idea if the new update works because now we have new problems! All my FSDT scenery now cannot be used because of this BGL dynamic link library issue.
Hopefully Umberto is working feavereshly to solve this issue because he seems to be steering clear of this thread. I' sure he is as concerned as we all are.
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As I suspected, it has also affected all the Flightbeam airports as well.
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Just removed all FSDT/FlightBeam scenery and now startup time from double clicking FSX-SE to the Free Flight screen has been cut in half!
Wow what a difference! Something is amiss with that couatl software. It ain't going back on my system until all of this is resolved.
Todd.
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This is not a problem only for Fsx, but I have the same problem also in P3D.
After the installation of new Gsx 19911 and the addon manager 3101 nothing of product of Fsdreamteam and Flightbeam function correctly.
I have deinstall and reinstall a few of time the program but without results.
I don't know what happens but I have attached a file where is possible verify the correct installation inside the P3D, but couatl report the scenery isn't installed or missing.
Sorry for my english.
Thankyou for help.
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I had the same issue a couple days ago, yes very frustrating. This is what I did,
Uninstall GSX from the program manager.
Re-Boot.
Went into my fsx folder and made sure that EVERYTHING was removed.
Re-Boot.
Re-downloaded the GSX file and re-installed.
Re-Boot.
Opened the file location and made sure that it had Admin privilege's.
This is what worked for me, hope it helps.
Randy H
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Same for me , update to latest version and nothing works , slow to download , no doubt it will be all my fault and not the software
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Same for me. Is there any updates? It has rendered everything useless.
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Very surprised! Must some kind of a record for a thread. Virtuali would normally have chimed in by now. I hope the company hasn't gone under. Unfortunately I'm in the process of uninstalling my FSX right now. I'll do a clean reinstall of FSX this weekend outside of C:\Program Files (86), of which I have wanted to do for a while anyway. This is turning out to be a blessing in disguise, even though it would not have normally been my choice. I wil not install anything FSDT though until this issue is resolved. Hopefully they will have learned from this and convert to a more conservative registration approch like other developers.
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Yep, same problem here, exactly the same. Was all good before the update. Hopefully its sorted out quickly.
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Hello sim,
this morning I have resolved the problem in this mode
Before I have downloaded all the program installed in my pc and remove only GSX and PHNL.
After, I test with a new installation of GSX and nothing change.
I reinstall also PHNL and PHNL function correctly.
After the installation of PHNL I find in the path fsdreamteam/couatl (under P3D V3 for me) and there is only the folder GSX and PHNL with the file _init_.pye
Other scenery installed and active don't are.
I tried the same with a second scenery and after the installation I find the folder.
After all the deinstall and reinstall the scenery it's all ok.
I have done the same with the scenery of Flightbeam, but after the first installation I have a crash problem of couatl.
I find in folder before mentioned above all the new folder of Flightbeam and another folder name XPOI never installed or buy.
I have delete the folder XPOI and all it's now ok.
I think the problem is that during the new installation of addon manager or gsx disappear folders including the files _init_.pye of the scenarios.
All the operations that I made were performed with administrator right and I don't have P3d under C:\Program File (x86). I have under another disk D.
I hope it can also serve to you.
Sorry for my english.
Regards
Rob
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Hi Guys - I'm having the same problem. Quick question, since this catastrophic update I also can't access the fsuipc menu anymore. It's listed, but nothing happens when I click on it.
Hope they get it sorted out.
Best,
Peter
FSX Box sp2, win7-64
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Hi Guys - I'm having the same problem. Quick question, since this catastrophic update I also can't access the fsuipc menu anymore. It's listed, but nothing happens when I click on it.
Hope they get it sorted out.
Best,
Peter
FSX Box sp2, win7-64
I have the exact same problem in P3D. C'mon chaps (FSDT), fix this already please!
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>:( >:( >:( >:( Yup....F'd up! The only way to force these guys to fix the problem is requesting a full refund. I am going to contact my credit card company and explain to them what is going on., believe me MC will get to the bottom of it and remove the MC logo from this site, then address this with paypal, since I used it for other purchases from FSDT..... I just cannot believe the crap thats happening to everyone. They have no answered my previous post of of yet! I suggest eveyone else do the same, then we will get some feedback for sure and hopefully a fix! It would have been nice to let us know we were going to be Beta testers! ::) ::) ::) ::) :o :o :o
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I FOUND A FIX!!!!!
As the the user who had broken english said, just go to your fsdreamteam folder in your main P3d or FSX directory and delete to XPOI folder. It might be advantageous to delete any folders of scenery that are in the main fsdreamteam folder that you don't actually have installed on your computer.
I deleted the afolder and couatl starts up fine and I have all my airports back.
I encountered the script error after installing KIAD.
NOW EVERYTHING WORKS NORMALLY!
for me at least.....
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Very surprised! Must some kind of a record for a thread. Virtuali would normally have chimed in by now. I hope the company hasn't gone under. Unfortunately I'm in the process of uninstalling my FSX right now. I'll do a clean reinstall of FSX this weekend outside of C:\Program Files (86), of which I have wanted to do for a while anyway. This is turning out to be a blessing in disguise, even though it would not have normally been my choice. I wil not install anything FSDT though until this issue is resolved. Hopefully they will have learned from this and convert to a more conservative registration approch like other developers.
Well I guess I do hold the record for "Longest Thread started without Umberto chiming in". If anything this issue has prompted me to go ahead and do what I have wanted to do for a while. Doing a clean reinstall of FSX. I sure hope he hasn't "left the building" so to speak, it's awfully quiet............
Have a good one everyone.
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It's pretty well known that Umberto rarely checks in on weekends.
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Hi All,
I had this problem yesterday after updating GSX, KMEM and the Addon Manager. I solved my problem by copying over an older copy of the bglman.dat, bglmanx.dll, bglmanx_fsdt.dat files into the P3D root folder. I did noticed the blgmanx.dll which was there after installing the update was 3.7mb the older 2mb. Back in business! ;)
JJ
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Hi All,
I had this problem yesterday after updating GSX, KMEM and the Addon Manager. I solved my problem by copying over an older copy of the bglman.dat, bglmanx.dll, bglmanx_fsdt.dat files into the P3D root folder. I did noticed the blgmanx.dll which was there after installing the update was 3.7mb the older 2mb. Back in business! ;)
JJ
Mind sharing a copy for the rest of us to use? Thanks!
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Hi All,
I had this problem yesterday after updating GSX, KMEM and the Addon Manager. I solved my problem by copying over an older copy of the bglman.dat, bglmanx.dll, bglmanx_fsdt.dat files into the P3D root folder. I did noticed the blgmanx.dll which was there after installing the update was 3.7mb the older 2mb. Back in business! ;)
JJ
I did it, and I get an error message: bglmanx.dll is outdated and no building in scenery.
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I just went through my email and installed the beta version of 1.9.9.10 works fine now but no sceneries work. At least my sim works though.
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It's pretty well known that Umberto rarely checks in on weekends.
Seeing that weekends are the busiest time for flight simmers, probably not in their best interest to close down support.
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I hope the company hasn't gone under
Yes, each time I don't reply on a Saturday night, FSDT goes under...I really hope I'll never have to take a real vacation...
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Ya getting constant crashing with COATL now. Downloaded addon manager and installed several times.
problem raised by engine or unspecified addon
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSXit_Xpoi_fr2'
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
nal Information 4: 0a9e372d3b4ad19135b953a78882e789
The problem has been already discussed and answered here:
http://www.fsdreamteam.com/forum/index.php/topic,15020.msg109299.html#msg109299
It seems you had installed XPOI at some time, then you might have removed it not using its uninstaller, so the program tried to update it, but its objects are not there anymore.
If you want to use XPOI, install it. If you don't want to use it anymore, remove the XPOI folder from the FSX\fsdreamteam\Couatl\ folder.
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Ya getting constant crashing with COATL now. Downloaded addon manager and installed several times.
problem raised by engine or unspecified addon
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSXit_Xpoi_fr2'
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
nal Information 4: 0a9e372d3b4ad19135b953a78882e789
The problem has been already discussed and answered here:
http://www.fsdreamteam.com/forum/index.php/topic,15020.msg109299.html#msg109299
It seems you had installed XPOI at some time, then you might have removed it not using its uninstaller, so the program tried to update it, but its objects are not there anymore.
If you want to use XPOI, install it. If you don't want to use it anymore, remove the XPOI folder from the FSX\fsdreamteam\Couatl\ folder.
Dear Admin! I have same problem, and I never used XPOI. I have XPOI folder in my P3D/fsdreamteam/couatl folder, but that is empty. I think if many people can't use FSDT and Flightbeam scenery, the problem is in the GSX or KMEM update.
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Hi Umberto, thanks for the information. I was trying the simconnect fix the other day and when I deleted the Winssx simconnect x86microsoft flight simulator 62159 file I could not put it back into the windows folder. So I have reinstalled FSX and was wondering if Acceleration reinstalls the file because I do not see it in the folder. Is it a windows installed file or does the FSX install it. Do I need the file to run FSDT and or FSX? I will be reinstalling all of my addons next.
Regards
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I have XPOI folder in my P3D/fsdreamteam/couatl folder, but that is empty.
If the folder is empty, it's not possible you would get that error so, you must have another problem now. However, REMOVE it anyway. And do it while the sim is not running.
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If the folder is empty, it's not possible you would get that error so, you must have another problem now. However, REMOVE it anyway. And do it while the sim is not running.
Hi Umberto, how soon can FSDT issue a patch or an update to fix this please?
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Hi Umberto, how soon can FSDT issue a patch or an update to fix this please?
We'll surely update the installers to make a clean up of unused folders but, are you sure you want to wait for that ? If you don't have XPOI and you have that error, just remove the XPOI folder from the FSX\fsdreamteam\Couatl\ folder manually.
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I had the same problem which could be resolved by either installing XPOI in trial mode or deinstalling it afterwards and thus removing the folder. But i had never installed XPOI in the first place and never had this problem after updating the addon manager before. For whatever reason updating the addon manager created the XPOI folder with some files in it. Could you please have a look into that. Thanks.
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I'm happy see I'm not alone with this problem ...
Me too, All are best before make this updtae Standalone addon manager and all product working well !
I just follow the instruction receive by mail from FSDT ... I just install the new Standalone addon manager yesterday and now, I cannot acces any of my product ! All FSDT product and other run under Couatl are deactivated and no longer works :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[
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Could you please have a look into that.
My last reply, just above yours:
We'll surely update the installers to make a clean up of unused folders but, are you sure you want to wait for that ? If you don't have XPOI and you have that error, just remove the XPOI folder from the FSX\fsdreamteam\Couatl\ folder manually.
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I'm happy see I'm not alone with this problem ...
WHICH problem ?
The one that gives an error while creating an XPOI object, which can be fixed (as discussed here and in other threads) by removing the XPOI folder from the FSX\fsdreamteam\couatl folder ?
Or another problem, like a crash ? Or the modules simply not appearing ?
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I look and delete the folder XPOI, but not solve ... the modules not appearing and any product works ( FSDT, FlightBeam ...)
All are best before make this standalone update for the new GSX update
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I look and delete the folder XPOI, but not solve ... the modules not appearing
So, I assume your problem was never the XPOI issue to begin with, and it's the "modules not appearing" issue. This thread here list many possible reason for the missing menus problem:
http://www.fsdreamteam.com/forum/index.php/topic,8428.msg68872.html#msg68872
If you tried all of them, and nothing works, then please contact me in private to arrange a Teamviewer session, so I can have a look at your system.
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Sorry guys, allthough I understand it's not a nice thing to have software problems in a computergame we have to keep in mind it's only that: a computergame.
FSDT are sticking their necks out updating their software as frequently as they do in order to provide us with bugfixes and new features as soon as possible.
Ofcourse that means that there are are some problems here and there but be aware that in the thousands of installs things most of the times go perfectly fine.
Please don't act as if Armageddon is there just because an add-on on your computergame doesn't work.
I think the guys at FSDT are doing a great job planning TeamViewer sessions, even in their weekends off work, to solve these individual issues.
Verzonden vanaf mijn iPhone met Tapatalk
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Yep coz that is what we pay for a product that might or might not work , maybe they should put that in the T & Cs so i dont spend my hard earned money on software which may or may not work . Oh but wait it is my setup or me not clicking the install button correctly . Getting a bit annoyed with it now , fix it or give me a refund !! . I own all your sceneries so i would say im a loyal customer .
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Hi Umberto,
have you read my first post with the file attached?
Could you explain me what happen after the intallation of GSX 19911?
It's very strange, but for me there is a problem with the update which delete the folder with _init_.pye.
Thankyou for your time.
I'm very happy for your scenery and when the people work it's possible have the problems.
Have a good day and sorry for my english.
Rob
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Yep coz that is what we pay for a product that might or might not work , maybe they should put that in the T & Cs so i dont spend my hard earned money on software which may or may not work
Isn't the whole point of having a Try-before-buy product ?
Oh but wait it is my setup or me not clicking the install button correctly . Getting a bit annoyed with it now , fix it or give me a refund !! . I own all your sceneries so i would say im a loyal customer .
I keep having Teamviewer sessions while I'm posting this, and not in a single one of them the problem was ever CAUSED by GSX or the Addon Manager, it was always something else, FSUIPC in one case (problem known), Ezdok camera in another, the antivirus in another case, the EXE.XML file manually edited with errors in another case and in one case there wasn't even a crash, we installed it, and it just worked.
Only in one single case, the Teamviewer session helped finding an issue with slow loading when Orbx sceneries are installed, and this has lead to an update which is already online, but that's just for speed up the loading times, there was never a problem or a crash.
So, your best option is do what I've been asked to everybody, and contact me in private to arrange a Teamviewer session, so we'll find what's really causing it, in your case.
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Hi
For me I find a temporary solution ...
First : I uninstall GSX and answers Yes for uninstall Addon manager and couatl !
Second : I verify all bglmanx files are delete and GSX folder and couatl folder are also delete !
I find on a local backup disk the previous "GSX setup" and Add-on manager from 2016 décember !
I reinstall this "old" version, but before, turn off my internet connection for not download on your server the recent bglmanx DLL when the installer run !
After install, I turn on my internet connection and ... all work well ! :) GSX and manager are come back ... and all my airport are still come back activated !
But off course, that's the old 2016 version for manager and GSX ! ...
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My problem is when i updated , so not sure how i try before i buy
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Yes, this also worked for me.
First : I uninstall GSX and answer Yes to uninstall Addon manager and couatl
Second : Verify all bglmanx files are delete and both the GSX folder and couatl folder are also deleted
I found on a local backup of a FSDT product. I( used GSX and Add-on manager. These were from June 2016.
Turn off any Internet connection
I then reinstalled the "legacy" version from the back up.
Reconnected Internet before loading P3d. GSX is back working fine.
JJ
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Could you please try installing normal version online ?
As posted in other threads, thanks to several TM sessions I had with affected users, we found several things that could be improved, one was a conflict with the FS Realtime program, another one a very slow loading when OrbX scenery were installed, and another one a slow loading when starting from the Steam interface.
So there's a new Addon Manager .DLL online now to try, for all those affected. Just install anything from FSDT (easiest would the the Stand-Alone Addon Manager installer, no need to redownload it), to get it.
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Hi Umberto, thanks for the information. I was trying the simconnect fix the other day and when I deleted the Winssx simconnect x86microsoft flight simulator 62159 file I could not put it back into the windows folder. So I have reinstalled FSX and was wondering if Acceleration reinstalls the file because I do not see it in the folder. Is it a windows installed file or does the FSX install it. Do I need the file to run FSDT and or FSX? I will be reinstalling all of my addons next.
Regards
Umberto, I hope you are not mad at me for starting this thread and you are obviously being flooded with concerned customers, but respectfully, you did not reply to my above comments. It looks like we are finally getting somewhere with this now. Thanks for your patience. Just to add to my above comment regarding the missing simconnect file, I have solved the issue at my end. I simply reinstalled Ezdok because it supplies the simconnect.msi file. I re-ran the file and it has restored the "61259" file under windows\winsxs\. I am in the process of reinstalling all my scenery and have a question regarding reinstalling FSDT products. Because I now have a clean FSX install is it safe to say I should have no problems with reinstallation, including GSX?
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Because I now have a clean FSX install is it safe to say I should have no problems with reinstallation, including GSX?
As I've said, as a result from all the various TM sessions I had, most of them resulted the problem didn't had anything to do with GSX, like FSUIPC crashing, antivirus not set correctly, etc.
A couple of sessions were helpful to find issues with slow loading with Orbx and from the Steam interface, one was an hard crash when starting P3D from the FS Realtime program, another one was a compatibility problem with Vista. All of them has been fixed in the current update so, I think you should really try and report back.
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Fair enough, I will let you know if I have any problems or better yet report back with news that everything went well, but for some reason I am confident that this me be behind me now. Thanks.
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I give up tried everything , everything worked fine until i updated
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Send the developers a privat message to plan a support session. It worked for everyone that did that today.
I really don't understand the anger and level of irritation here sometimes. Other developers just don't put it in the
open by using a forum for their support but have a ticketsystem. Do you really think they have less support
requests though? They're just not that transparent about it.
I think FSDT is doing a great job. Every problem has been solved within 48 hours after it has been reported as long as
customers do as they're asked (to contact privately and plan the support session).
Other developers most of the time don't even get back to you in that timeframe.
Keep up the good work guys!
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I would consider a refund at the minute for all 10 sceneries i have purchased but dont really want that , i will have to teamview when i install it , never used it . Im not angry i just dont see why it will not work and to be honest i cant be bothered wasting more time because of an update which should just install like the previous version , as a paying customer i expect it to work like everybody else should , but i guess its me that has the problem or i didnt install correct .
Im not angry or mad or whatever , im just a paying customer
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I think FSDT is doing a great job. Every problem has been solved within 48 hours after it has been reported as long as
customers do as they're asked (to contact privately and plan the support session).
Other developers most of the time don't even get back to you in that timeframe.
Keep up the good work guys!
Here here!! The hostility and impatience when it's not even an FSDT fault. The VAST majority of users haven't even had an issue with this update.
Well done Umberto and to everyone at FSDT.
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You don't *have* to use Teamviewer but, thanks to other users that did that, we found a couple of issues (most of them it wasn't GSX), which has been already fixed, so I ask you to try reinstalling it now, because there are updated files online that might work better.
We'll have a Teamviewer session only if that wouldn't work too.
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Think I may have tumbled onto somthing interesting. I have been dealing with the same problem.
couatl v3.1 (build 3625)
panic log started on Sat Feb 04 08:47:54 2017
problem raised by engine or unspecified addon
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSXit_Xpoi_fr2'
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Problem signature:
Problem Event Name: APPCRASH
Application Name: couatl.exe
Application Version: 3.1.0.3625
Application Timestamp: 58921765
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 018b0577
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I think I may have accidently fixed it. I decided to go into couatl and run the updater from my P3DV3.4 folder, after restarting P3D I noticed the problem had disapeard. I then decided to reinstall another one of my FSdreamteam sceneries, after reinstalling I ended up with the same problem again. So then I re ran the couatl updater from inside my P3D folder restarted P3D and the problem was solved again. I ended up resinstyalling all of my FSDT an FB sceneries going the through the same process. I cant explain it but it seemed to have worked. I hope this can help someone else out.
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Think I may have tumbled onto somthing interesting. I have been dealing with the same problem.
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSXit_Xpoi_fr2'
{'Airport': 'CYVR', 'User Pos': (49.18484791122503, -123.1617278293762, 6.11661 m, 1.81111 m, 280.74835644207025)}
Yes, the problem of the missing XPOI objects has been discussed on other threads, and the solution was to manually remove the fsdreamteam\Couatl\XPOI folder.
So then I re ran the couatl updater from inside my P3D folder restarted P3D and the problem was solved again. I ended up resinstyalling all of my FSDT an FB sceneries going the through the same process. I cant explain it but it seemed to have worked. I hope this can help someone else out.
That's exactly what is supposed to be happening.
We updated the Couat_updater.exe, which is the file that gets launched automatically when you get a "minor update" notification from the sim, to clean up the XPOI folder (and any other unused folder, in case the related product was removed), because not everyone might have read the forum for the solution.
Of course, we also updated all the current installers too, but it would be a bit overkill to redownload them all, just to get that clean up feature, which is in the Couat_updater.exe anway now.
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Could you please try installing normal version online ?
So there's a new Addon Manager .DLL online now to try, for all those affected.
Thank's Umberto
I just " test " this new DLL , ... But the issue are again the same, any not change the problem ! :-\ it still again present with same issue from yesterday.
After this "test" , that's again necessary come back to the old version for not have all add-on deactivated again !
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I just " test " this new DLL , ... But the issue are again the same, any not change the problem !
But your problem was just missing menus, not a crash, right ? This new version cannot do anything to do this, since missing menus are always caused by a problem in the system, or the antivirus, which is why I sent to you a thread listing all the known causes of missing menus, without a crash.
Try all of them, and if it still doesn't work, contact me tomorrow to arrange a Teamviewer session.
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But your problem was just missing menus, not a crash, right ?
Not Crash .... but not only problem missing menus, If I use your last updated that's also all Airport working under Coalt disappears and déactivated ... not only the menus !
This new version cannot do anything to do this, since missing menus are always caused by a problem in the system, or the antivirus, which is why I sent to you a thread listing all the known causes of missing menus, without a crash. Try all of them, and if it still doesn't work,
No antivirus ... 8)
The problems you are listing are known for a long time ! If that was the case, the January version would not work either! Or, if I reinstall the previous version (BGLmanx 3.1.0.0) and GSX (1.9.9.10) all work normally!
If Simmconect or antivirus or virtual c ++ had a problem, the previous version would not work either ... it seems to me !!!
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You don't *have* to use Teamviewer but, thanks to other users that did that, we found a couple of issues (most of them it wasn't GSX), which has been already fixed, so I ask you to try reinstalling it now, because there are updated files online that might work better.
We'll have a Teamviewer session only if that wouldn't work too.
Thanks for your efforts thus far Umberto and the team.
I have had all of the issues mentioned with coutal, the add-on manager and GSX.
All errors magically went away by reinstalling GSX with your fixes this morning with everything back in place in the menus.
Strangely though, after restarting the PC and Prepar3d 3.4.18.19475 with everything loading without errors, the GSX Menu will now not show after clicking from the drop-down menu or from pressing Shift-Ctrl-F12 nor will Shift-Ctrl-F11 Show YouControl work - all other functions are OK.
Any ideas appreciated but please, no rush at all as I can still fly here and if I couldn't for a while, life would still go on.
In the meantime, I`ll try disabling other plugins one at a time to see if I can find something that causes a conflict.
Thanks again for your efforts despite the pressures from those who perhaps don't understand the complexity of our infinitely different systems, and configurations.
Stay sane and keep up the good work :-)
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I deleted my prepar3d.cfg allowing P3D to build a new one and put all my settings back and all is now OK so something in prepar3d.cfg, nothing to do with FSDT, was causing the above.
The GSX Menu still will now not show after clicking from the drop-down menu or Shift-Ctrl-F12 but this problem is now only with the Iris Pilatus PC-24 aircraft loaded.
It's even working properly with a memory hoh such as the TFDi 717-200 so I'm more than happy.
Thanks once again and I'll leave you in peace :-)
Regards Kym H
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All errors magically went away by reinstalling GSX with your fixes this morning with everything back in place in the menus.
Well, not magically, really.
Those fixes were the result of the whole of yesterday spent on Teamviewer with the many users that contacted me, who have been very helpful finding some difficult to replicate issues, that lead to an update.
Strangely though, after restarting the PC and Prepar3d 3.4.18.19475 with everything loading without errors, the GSX Menu will now not show after clicking from the drop-down menu or from pressing Shift-Ctrl-F12 nor will Shift-Ctrl-F11 Show YouControl work - all other functions are OK.
This is entirely unrelated to GSX.
It's a known P3D installation bug. If you updated it using only the Client installer, no 3rd party application that use a menu will be able to show it, because LM haven't included the updated files required by the new Scaleform (transparent) menu in the Client installer.
In order to fix this, you must:
- Uninstall the P3D Client
- Download either the P3D Content file or the P3D Full installer.
- Install the Content, then reinstall the Client or, if you downloaded the Full installer, just the Full installer.
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unfortunatly , i tried everything i still missing GSX and no one of my FSDT scenery is working :(
P3D 3.4.22.19868
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Same , tried the new update but still no menu in FSX
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Everyday I download new updates, but still not work. Tried all the things you can think . No success :(. I Lost all my fsdreamteam and I have all.
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Same , tried the new update but still no menu in FSX
But your problem was just missing menus, not a crash, right ? This new version cannot do anything to do this, since missing menus are always caused by a problem in the system, or the antivirus, which is why I sent to you a thread listing all the known causes of missing menus, without a crash.
Try all of them, and if it still doesn't work, contact me tomorrow to arrange a Teamviewer session.
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Same , tried the new update but still no menu in FSX
But your problem was just missing menus, not a crash, right ? This new version cannot do anything to do this, since missing menus are always caused by a problem in the system, or the antivirus, which is why I sent to you a thread listing all the known causes of missing menus, without a crash.
Try all of them, and if it still doesn't work, contact me tomorrow to arrange a Teamviewer session.
My friend, I don't have any antivirus installed, also windows defender was deactivated. I uninstalled and reinstalled all version disponible from last week. No success, only work old version :(, who can help me ?
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My friend, I don't have any antivirus installed, also windows defender was deactivated. I uninstalled and reinstalled all version disponible from last week. No success, only work old version :(, who can help me ?
+1 with you dnagato
The Umberto answers are little bit generic about this Antivirus story :-[
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My friend, I don't have any antivirus installed, also windows defender was deactivated. I uninstalled and reinstalled all version disponible from last week.
Which is why I said, if it still doesn't work, contact me tomorrow to arrange a Teamviewer session.
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The Umberto answers are little bit generic about this Antivirus story
I'm not being "generic", I only indicated what's BY FAR, the most common cause of missing menus, together with the thread that I keep linking which indicates all the other known issues, and together with the invitation that, if ALL these suggestions fails, they should contact me for a Teamviewer, which usually result (90% of the cases), the antivirus WAS indeed the problem.
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Same , tried the new update but still no menu in FSX
But your problem was just missing menus, not a crash, right ? This new version cannot do anything to do this, since missing menus are always caused by a problem in the system, or the antivirus, which is why I sent to you a thread listing all the known causes of missing menus, without a crash.
Try all of them, and if it still doesn't work, contact me tomorrow to arrange a Teamviewer session.
I have tried all the fixes in the forums the only one i have not tried is the Simconnect one . To be honest i know it is not my DLL.xml , EXE.xml , Visual files . I install with Antivirus disabled and exclusions for my FSX folders .
I have uninstalled and re-installed different ways , i have other programs in my addon menu , sode is there PMDG is there . It only dissapeared after the new update and i have never had this issue before
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Well, I am now re-installing all my sceneries into my fresh installation of FSX. All Aerosoft, freeware, Blueprint etc. Airports. I am not going to look at FSDT sceneries until this issue is in my mind, clearly & 100% fixed. I'll live with the REX Worldwide Airport enhancement for any of my FSDT airports at this time.
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i have all of FSDT Product since years everything was working fine ! now the update of the FSDT is not working and causing problems , and i read i am not alone ! i subscribe extra this days in this Forum to get Support ! i am working and i am @ Home after 18:00 and @ this time the support is Home ! i dont have time to change this or this or installing uninstalling , reboot etc ... !!i spent a lot of time last days to try to fix this problem but no success ! why the Support accuse other Addons or Antivirus ( i dont have one by the way ) ! i have the same system the only change what i made is installing your update !!!! please go back to previous version , until you get a stable update , all your previous version was working well !
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The current version that has been updated some days ago works perfectly fine and all the issues that were reported to us has been fixed. If it still doesn't work for you, as I've said in all my previous posts, contact me to arrange a Teamviewer session to check your system.
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ok , i will go one hour earlier form the work do you have time today @ 17:30 German time ? sincerly i am not happy to give a stranger access to my peronal computer ! but it seems to be the only way
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ok , i will go one hour earlier form the work do you have time today @ 17:30 German time ?
Please contact me in private.
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The current version that has been updated some days ago works perfectly fine and all the issues that were reported to us has been fixed. If it still doesn't work for you, as I've said in all my previous posts, contact me to arrange a Teamviewer session to check your system.
Umberto, As a test I have gone ahead and reinstalled KORD on my system and I am happy to report that everything installed correctly or seems to be functioning as it should. That includes Addon Manager, I have not reinstalled GSX, but if everything goes OK with my other FSDT Airports I will install GSX. It looks like, at least for me that is, things seem to be back to normal. Another question though, when I installed KORD, during the installation there was a problem with the "safe gates" (not sure what that is) where it would not install, so I clicked "ignore" and everything else seemed to install OK. Is the safe gate a necessity and if so do I need to try to re-install again?
Regards
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I get this error
Python 2.7.6 Stackless 3.1b3 060516 (default, Feb 19 2015, 15:56:51) [MSC v.1800 32 bit (Intel)] wxPython 3.0.2.0
couatl v3.1 (build 3625)
log started on Thu Feb 09 18:47:58 2017
connecting to SimConnect...
connected to SimConnect
bglmanx non ready yet, waiting.
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See here:
http://www.fsdreamteam.com/forum/index.php/topic,15138.msg110065.html#msg110065
Just try again, you might have got a bad download, for the heavy traffic on the server.
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...Also, installed GSX. Went into settings "Audio". The drop down does not seem to be working. I can see my Realtek audio sound device but I cannot click on it, it won't let me choose. so, I am stuck with no audio in the GSX settings.
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...Also, installed GSX. Went into settings "Audio". The drop down does not seem to be working. I can see my Realtek audio sound device but I cannot click on it, it won't let me choose. so, I am stuck with no audio in the GSX settings.
Please don't post a totally unrelated problem in a thread that doesn't have anything to do with it. Open a new thread with the proper subject.