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Products Support => GSX Support FSX/P3D => Topic started by: p3dx3 on February 24, 2015, 11:36:25 pm

Title: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on February 24, 2015, 11:36:25 pm: If I start fsx, request pushback, everything works. But after landing the 1st leg, and requesting pushback on my 2nd leg, the marshaller is not animated. On pushback he stands stationary with straight legs and floats following my aircraft on pushback. I have tried downloading the installer again and reinstalling. This happens at multiple airports.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: Blackrat100 on February 25, 2015, 09:20:20 am: In P3D I get the same on occasions. Not all the time though.

The marshaller is fine when viewed from an aircraft external view but floats without animation when viewed from the vc.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on February 25, 2015, 09:26:38 am: Try to "Restart Couatl" from the menu, before calling GSX on landing, and report if it fixes it.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: Rustydog on February 25, 2015, 09:22:05 pm: This always happens to me regardless of airport used. (all default). Yes a restart of Couatl always works and animations run correctly. I just let it restart while going through checklists. All is then good to go.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on February 26, 2015, 06:06:22 pm: Quote from: virtuali on February 25, 2015, 09:26:38 am
Try to "Restart Couatl" from the menu, before calling GSX on landing, and report if it fixes it.

Yes that fixes it. Can you make it so we do not have to restart it everytime?
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on February 27, 2015, 09:38:01 am: Quote from: 413x3 on February 26, 2015, 06:06:22 pm
Yes that fixes it. Can you make it so we do not have to restart it everytime?

If we could reproduce it...
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on March 06, 2015, 09:01:22 pm: Quote from: virtuali on February 27, 2015, 09:38:01 am
Quote from: 413x3 on February 26, 2015, 06:06:22 pm
Yes that fixes it. Can you make it so we do not have to restart it everytime?

If we could reproduce it...

It just happened again. On my 2nd leg. Flying the PMDG 777X. From EDDP, pushback worked fine. Then after arriving at EDDF and preparing for pushback, the marshaller is stuck

I downloaded the installer again and ran it just to be sure. Any suggestions?
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on March 07, 2015, 12:08:20 pm: Quote from: 413x3 on March 06, 2015, 09:01:22 pm
I downloaded the installer again and ran it just to be sure. Any suggestions?

Use the Restart Couatl for the time being. We found what the problem was with Steam, so we are very close to release a fix.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on March 07, 2015, 06:31:27 pm: Quote from: virtuali on March 07, 2015, 12:08:20 pm
Quote from: 413x3 on March 06, 2015, 09:01:22 pm
I downloaded the installer again and ran it just to be sure. Any suggestions?

Use the Restart Couatl for the time being. We found what the problem was with Steam, so we are very close to release a fix.

Im using the boxed version of FSX.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on March 09, 2015, 10:57:43 am: Quote from: 413x3 on March 07, 2015, 06:31:27 pm
Im using the boxed version of FSX.

That's even better, so you can use the "Restart Couatl" function with no issues.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on March 09, 2015, 11:50:38 pm: Quote from: virtuali on March 09, 2015, 10:57:43 am
Quote from: 413x3 on March 07, 2015, 06:31:27 pm
Im using the boxed version of FSX.

That's even better, so you can use the "Restart Couatl" function with no issues.

Yes I can. But if you are able to fix this so I do not have to, it would be great. No rush of course. Thank you for the support and the great products
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on March 10, 2015, 08:49:00 am: Quote from: 413x3 on March 09, 2015, 11:50:38 pm
Yes I can. But if you are able to fix this so I do not have to, it would be great.

That's why I said to use the Restart function "in the meantime"
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on July 31, 2015, 05:31:43 pm: Quote from: virtuali on March 10, 2015, 08:49:00 am
Quote from: 413x3 on March 09, 2015, 11:50:38 pm
Yes I can. But if you are able to fix this so I do not have to, it would be great.

That's why I said to use the Restart function "in the meantime"

Hello just wondering if this is possible to be fixed. I am using FSX, downloaded latest GSX installer and still on 2nd flight get a marshal that is stuck not animated.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on July 31, 2015, 10:29:40 pm: Quote from: 413x3 on July 31, 2015, 05:31:43 pm
Hello just wondering if this is possible to be fixed. I am using FSX, downloaded latest GSX installer and still on 2nd flight get a marshal that is stuck not animated.

What do you mean with "latest GSX installer" ? The latest regular version, or the latest Beta ? If you haven't, try the latest Beta.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on August 01, 2015, 05:05:03 pm: Quote from: virtuali on July 31, 2015, 10:29:40 pm
Quote from: 413x3 on July 31, 2015, 05:31:43 pm
Hello just wondering if this is possible to be fixed. I am using FSX, downloaded latest GSX installer and still on 2nd flight get a marshal that is stuck not animated.

What do you mean with "latest GSX installer" ? The latest regular version, or the latest Beta ? If you haven't, try the latest Beta.

from your main site. I had no idea about a beta available. Thank you I am going to install that after my flight.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on August 04, 2015, 05:40:19 pm: Quote
What do you mean with "latest GSX installer" ? The latest regular version, or the latest Beta ? If you haven't, try the latest Beta.

I tried the beta, same problem. after landing and parking at the gate, requesting pushback the marshaller does not animate, he just floats around. I'm using fsx: acceleration
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on August 04, 2015, 10:38:20 pm: Quote
I tried the beta, same problem. after landing and parking at the gate, requesting pushback the marshaller does not animate, he just floats around. I'm using fsx: acceleration

Use the "Restart Couatl" for the time being, until we'll understand what's causing it.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on August 05, 2015, 04:35:43 pm: Quote from: virtuali on August 04, 2015, 10:38:20 pm
Quote
I tried the beta, same problem. after landing and parking at the gate, requesting pushback the marshaller does not animate, he just floats around. I'm using fsx: acceleration

Use the "Restart Couatl" for the time being, until we'll understand what's causing it.

that doesn't fix it, I have to restart fsx totally. Thanks for looking into it. If I can be of any help troubleshooting let me know.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on August 05, 2015, 05:10:18 pm: Quote from: 413x3 on August 05, 2015, 04:35:43 pm
that doesn't fix it, I have to restart fsx totally. Thanks for looking into it. If I can be of any help troubleshooting let me know.

Everybody that posted in this thread before, including you, always confirmed that "Restart Couatl" always fixed the problem. Has this changed ?
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on August 07, 2015, 10:35:36 am: Quote from: virtuali on August 05, 2015, 05:10:18 pm
Quote from: 413x3 on August 05, 2015, 04:35:43 pm
that doesn't fix it, I have to restart fsx totally. Thanks for looking into it. If I can be of any help troubleshooting let me know.

Everybody that posted in this thread before, including you, always confirmed that "Restart Couatl" always fixed the problem. Has this changed ?

I selected restart and it didn't work. But this was while I was still at the departure airport.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on August 08, 2015, 11:29:08 am: Quote from: 413x3 on August 07, 2015, 10:35:36 am
I selected restart and it didn't work. But this was while I was still at the departure airport.

Which marshaller are you referring to ? The marshaller, or the pushback wingwalker ? I find odd that you would ever need to use a marshaller on departure...
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on August 10, 2015, 03:16:48 pm: Quote from: virtuali on August 08, 2015, 11:29:08 am
Quote from: 413x3 on August 07, 2015, 10:35:36 am
I selected restart and it didn't work. But this was while I was still at the departure airport.

Which marshaller are you referring to ? The marshaller, or the pushback wingwalker ? I find odd that you would ever need to use a marshaller on departure...

I mean the wingwalker my bad for the incorrect term
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: Pirateinparadise on August 11, 2015, 04:50:58 am: I've had the same issue. It looks like he's ice skating alongside of the plane. I never correlated it to the 2nd leg of a flight before. I will try that now.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: p3dx3 on March 26, 2016, 12:14:22 pm: I had this problem and then it went away and was fixed, but is back again now. Downloaded GSX installer again a couple days ago. I'm using FSX: Acceleration.
Title: Re: Marshaller not animating on 2nd leg of flight
Post by: virtuali on March 26, 2016, 06:30:40 pm: Quote from: 413x3 on March 26, 2016, 12:14:22 pm
I had this problem and then it went away and was fixed, but is back again now. Downloaded GSX installer again a couple days ago. I'm using FSX: Acceleration.

We haven't done anything that might have any effect on this so, it's not possible that it would be "fixed" or, if it was, there was no problem to begin with, and you probably simply had the zoom setting too wide, so the sim automatically disabled all animations, which is an optimization feature we don't have any control over it.

I confirm that, either you have the zoom setting too wide or, it should be fixed by restarting Couatl before starting GSX. If it really happens only during the 2nd leg of the flight, restarting Couatl won't cause any issues.